Brooks Brothers

Great service at the now closed Plaza location. Town Center? Meh. Despite giving BB a lot of business in the past, they don’t ever go out of their way to help. I get better service at Banana Republic, where I’ve spent quite a lot less. I’ve concluded that there’s no reason to shop at the store in KC anymore, just buy online. Oh and they no longer have an unconditional guarantee on their clothing. It’s up to the sales associate to decide if there was a manufacturers defect. Don’t hold your breath. I expect more from a company that bills itself as a premium retailer, unfortunately I don’t know if I can recommend Brooks Brothers any more,

Was told to have to come in anytime to get my suits tailored after buying a couple. After going back the sales associate was rude and said I have to come back before 5

I must say that I had completely forgotten there was to be a new Brooks Brother in Town Center! Last Sunday I had wrapped up shopping at Banana Republic and Gap when I buzzed right by and knew I had to stop by to see the new construction from last year. I was immediately struck by how clean and well-​organized the store was even though it was a fairly busy Sunday afternoon.
Given how small the store appeared from the outside I was surprised how far the inside extends back to include three discrete spaces. I absolutely loved the flow of the store which is unlike any of the mens stores I usually browse (J.Crew, Banana, Nordstrom) in that knitwear and sportswear filled the 1^st square, accessories and shoes filled the 2^nd square, and mens suiting finished the stretch. I found all 3 of the male associates working to be very professional, approachable, and respectful. I was only asked if I needed help a few times which I like because any more and I grow irritated.
I personally gravitate to knitwear in my wardrobe and the selection of cardigans and sweaters was abundant while the prices were agreeable ($ 70-​$ 120 range) given the reputation and quality of work. I ultimately decided on a spring pastel blue polo shirt because I am sick of winter/​polar vortexes dammit and I will look forward to spring whether I want to!
Very impressed with the service. I will have to return for more spring shopping soon.

A bastion of American menswear. You can get fully custom made suits and dress shirts here. Yes, that’s right and not more much more than the off the rack items. Pick an off the rack item, they will tailor it to your body. Tailors are there for your fitting. I purchased a cashmere sweater here. Excellent quality.
It’s rare you find people who appreciate the quality of well made dress clothing. For traditional dress wear, even clothing for the presidents, this is the place to go. BB is in a higher category than Jos A Bank or Men’s Warehouse. Did I mention U.S. presidents wear this stuff? Fully canvased suits. Control of their own production line. Made in America.
I’d like to wear sweatpants all week, but I can’t. There is a time for investing in your clothing. This is the store to doing it.