Jimmy John’s

In 5,4,3… Jimmy John’s! Ordered online and walked to the back to put a cup-​o-​noodle into the microwave when the delivery guy came. Do they make the sandwich in the delivery car?!
Delivery is indeed fast. Sandwiches can’t compare to Subways but they don’t deliver so this will do.

Super fast super tasty and super affordable! I had the #9!& it was super tasty! I like the wider buns at Firehouse subs but these had a lot of meat and were easy to order!

I’ve gone to many Jimmy Johns sub places around the KC area but i love the service the most here. I live in Lees Summit and the store off 291 hwy actually delivers to me but the employees are very unenthusiastic unlike this location and not as fast. I also work close by so I’m always here. There’s always one shorter girl employee that always remembers my order and has it started before I’m done paying! She’s always smiling along with the rest of the crew every time I go in. As a customer, that makes me feel like they care about us enough to remember those little things!!! Good, fast, unforgettable service!!! :)

JJ’s makes good sandwiches. This place is always clean. My biggest issue is with the customer service. There are some employees at this JJ’s with HUGE attitude and arrogance issues. It’s typically the females that seem to have the problem. One almost ran me over one time when i had the right of way in a pedestrian crosswalk. Another one (an asian-​american lady) gave me some serious attidue like she was having a bad day, snatching my credit card out of my hand rudely and when I was waiting for a reciept rudely quipped, «What do you want?» Today I asked her if she could clean a table and she just looked at me as if I really put her out. No response and then she asks one of the guys to do it. I guess she’s too good to clean a table. Pluses: the store is always super clean. The work area is also very clean as are the bathrooms. The service is really quick. I keep going as it’s close to my work. Ms. Attitude needs to find another job because she’s really put out at having to deal with customers.

Don’t go too this Jimmy John’s! They have no clue when it comes to customer service. Their online system made an error with my order, but still managed to charge my card. They took it upon themselves to refund that order to my card and the wanted me to pay again to get my order. They were just ‘sorry’ I was going to be out $ 25 for a few days while I waited for my refund to post. I was not in a position to spend $ 50 on jimmie johns in one day and wait a few days for my refund… especially since none of this was my fault… and no one called me to even tell me what was going on. I had to call them after being charged and having no order show up. The owner had no empathy or solution besides ‘sorry’ and acted like all I wanted was free food! Argued with me all day but never did I get the food I ordered, and I still am out $ 25 for a ‘few business days’! Shame on the owners of this establishment, they don’t deserve your business!

I have had several sandwiches from this shop and they are always fresh… the bread is extra soft! I recently went inside for a lunch, All workers at the counter were very friendly and the service was efficient. I looked around and noticed that the place was very clean and orderly. Even the chips were perfectly stacked. Jimmy John’s as a good thing going and they seem to train their employees well at this location. Two thumbs up!

I used to eat Jimmy John’s all the time back in college, so I decided to try out a sub at the Lee’s Summit location just for fun. The restaurant was empty, so I had the cashier help me pick out his favorite sandwich that contained Roast Beef.
I enjoyed my sub. The bread was incredibly soft and the ingredients seemed fresh. The only thing I was disappointed about was their drink selection. They had maybe 6 soda selections. Very slim pickings when other sub shops have those massive computer– generated 100 choice drink things.
I’d consider Jimmy Johns much better than Subway but not quite better than Mr. Goodcents.

Used to eat there all the time. Would order online and they would have my sandwich done by the time I walked across the parking lot. However they dropped the punch card promo so the incentive to get items there is gone.
Suggestion — get a microwave. When ordering a BLT I like my bacon hot.

I have had couple unpleasant experiences with this location, and at first I tried telling myself that bad days happen, but eventually I have to admit that people are sometimes just plain rude. As a disclaimer, all my orders are to go and I haven’t been inside. A couple of months ago I called from work to place an order for delivery, and the girl who took my call sighed audibly while asking if I needed a delivery to my store. I told her yes, feeling simultaneously self-​conscious and angry, because I knew I hadn’t done anything wrong, but she made it seem like delivering to my store was the last thing she wanted to do. The boy who actually brought my food seemed equally frosty, so I didn’t bother ordering for a while, but I was really craving some Jimmy John’s earlier this evening. Since it was a Sunday night I decided to call to find out how late they were open. The guy who answered the phone was rude and answered «Until ten?» with that upward inflection, like I stupid for asking. This is now the second occasion they have given me the impression that I was wasting their time. I’m not sure if they are more respectful and courteous in the restaurant than they are to customers on the phone, but they have guaranteed that I will never set foot inside this location and find out.

I love Jimmy John’s sandwiches so that right there gets them 4 stars. What about the extra star you ask? This particular Jimmy John’s location has the best service of any of them I have been to in the Kansas City area. I am always greeted by at least 2 employees and when I leave those same employees tell me good-​bye or tell me to have a great day. It is the little things like that which make my experience (and frankly my day) better. This location is always clean and my order is always perfect (not always easy since I do a lot of substitutions).