We stopped by here on our way back to NH. Needed a boost before the 3-hour drive. It’s your typical DD — it was clean and the service was quick. NOTE: I order the simplest drink(black coffee). So there’s relatively no chance to screw it up. It looks like other folks with more sophisticated tastes/orders did not have the same experience. After being stuck in a land plagued with Starbucks on every corner, I’m almost always happy with my DD experience.
Greg H.
Évaluation du lieu : 2 Easthampton, MA
Not the worst DD in the world, but not the best. No cold case with milk/juices in it. There’s a round ice case with a limited selection in it. I got the basics, large iced tea, garlic bagel, toasted with plain cream cheese, and one of the new bagel twists.(Cheddar.) The drink and bagel twist were in my hand before I made it to the end of the counter, The toasted bagel was a few minutes, but still really rapid. The group ahead of me had to remind them about one of their drinks. There was a HUGE amount of cream cheese on my bagel. Probably a ¼ pound. The staff was friendly enough. The bathrooms were disgusting. It was pretty busy at 8am on a Saturday morning. A mix of locals and people from off the pike.
Mike L.
Évaluation du lieu : 1 West Stockbridge, MA
If you are interested in having your order done right the first time skip this place. I live locally and was going to this Dunkin Donuts 5 times a week before work. You would think they would recognize my voice after 3 years and the order that I placed which is the same every single day. However it’s not the case. They have religiously screwed my order up at least once a week sometimes 2 or 3. I have called to complain and was met with the most disrespectful manager you could imagine. Its sad that it took me almost 3 years to start avoiding this place but what. can you do it is the only Dunkin Donuts in town. I found a better alternative for the morning boost at the big y down the street. Sure you have to actually get out of your car go inside and get your donut and coffee or breakfast sandwich But with the time you’ll spend anyways waiting for your order to be corrected pulled over on the side of Dunkin Donuts I figured the better mood for me to make. Dunkin Donuts Lee Massachusetts big fail