The Cosmetic Company Store

The staff is not great or very knowledgeable here but they have a decent selection of high-​end makeup that is much cheaper than anywhere else. I come here to get my MAC and since I know what I am looking for would rather pay less and just deal with the customer service.

I went in there today looking for a gift for a friend, and I was incredibly disappointed. First of all, all the product samples they had out were nastier than usual. I saw one woman trying on lipstick straight from the tube — EW! I couldn’t find the item I was looking for so I asked one of the ladies working, and she nastily informed me they had sold out of it «months ago». So then I asked her if she had a suggestion for a similar product, and she was super snarky and rude. She seemed irritated that I was even asking questions, and rudely informed me that if I was looking for a certain color I should just get her that color and walked away.
I won’t ever go back. Might want to brush up on your customer service.

Went in today looking for my MAC foundation, they didnt have it so I went to the Bobbi brown section. I started asking the 2 ladies that was working but they made me feel like i was bothering them. Like, I would say, «excuse me», and one of the ladies there would take a very deep breath and then answer me. Umm, reminder, if you do not hve customers coming in, there wouldn’t be anything for you to re-​stock. Also, it is a cosmetics company, you would think they would hire peeps that actually look like they know the products they are selling and would wear
them. They used to have a better crew a few years ago.