Victoria Nails & Spa

I am not sure why there are some unhappy reviews about this place. I have been going to this place for the last 2 years and couldn’t be happier. Trish is the one who i always go to for manicures. She does a superb job and I strongly recommend her. I also like the owners of the salon, they are nice and never pushy. They sometimes suggest new services but I never feel pressured to buy more expensive services if I don’t want to. Great place!

HORRIBLE! I went several months ago, had a bad experience; should have known not to return. Being a believer in second chances, I went again recently, and this time was much worse. My nails were uneven, poorly painted and my technician had a major attitude when I complained. I should have known not to come here again, but I will NEVER be returning! If you want a quality job, this is NOT The place to go.

This was my 1^st time here. Annie did my pedicure. And she did a very good job. My nails look great, and the massage was amazing! Highly recommend this place.

I’m surprised to see that the last review said clean. There are cob webs that have turned black all over the waiting area. My friend and I went together and they kept moving us around to accommodate other customers. My feet still have rough spots and she left wax on my feet and now it’s ruined my new sandals. Thank you! I will not be back

I use to love this place, but the past few times I’ve been they have been lacking in customer service. The standard manicure pedicure are not given as much attention as they used to and they rushed through mani and pedi. I go to feel relaxed and revived but unfortunately did not leave feeling this way for the second time. Please go back to taking the time with your customers and focusing on not rushing through to get customers in and out.

Clean, fast and nice staff. Good prices too

I am from DC and usually go to a place in Alexandria for manicures, but was visiting a friend who lives and Leesburg and we decided to stop here for manicures (shellac). It was such a waste of money.
First I was brought a bowl of cold water, not warm, to put my hands in. Next my cuticles were pushed back, except they weren’t (I have had enough quality manicures that I could tell just by the pressure she used that she was not doing anything more than running a piece of metal over my nails). Then my nails were shaped, buffed and I was told to wash my hands. The person doing my nails only had one UV light for me to put my hands in and after putting the first coat of polish on my hands tried to push both my hands under the UV light at one time which caused me to get polish on the hand she was trying to put in. She tried to keep shoving my second hand in and I finally had to tell her very sternly to stop and I would put my hands in myself, which I did. Once the polish was done she lotioned my hands and offered paraffin which I declined due to having hurt my back and could not walk to where it was without pain. I knew sitting there waiting for my friend that the manicure would not last because there was polish on my cuticles (which is also another «tell» to show they were not pushed back) as of today (6 days later), the polish has starting lifting off the skin so I will either have to just take the polish off myself or I will have to go pay to have my nails redone because they look awful compared to the quality I am used to.
My friend who was sitting next to me also did not have her cuticles pushed back and had to ask 4 times to have some stray pieces of skin to be trimmed before finally giving up and leaving looking like she just had her nails polished with no manicure.
I would not recommend this place at all, especially if you want quality, there has to be better in Leesburg to choose from.

I have been going here for 3 years and I love it. The owners and the staff are always friendly and professional. I have never had a bad experience. Very clean and not too expensive. It surprises me to see any bad reviews.

This place is the WORST!
I used to go here a couple of months ago to get my manicure done but I stopped going because the ladies would not stop talking between them in another language. I do not have any problems with them talking in another language at all but I do have a problem if its extremely LOUD across the room and if when talking the ladies stare at other customer’s nails. Last month I decided to give it another try and went to get my nails done. I do look younger than my actual age which I believe had an effect on my service. When picking out the color I wanted, a man (which I’m assuming is the manager) came up to me and asked me what I wanted. I mentioned I needed to get a full set of gel nails. He said okay and went to one of the ladies and started whispering to her. The lady came up to me and asked me again what I wanted and I told her AGAIN that I wanted to get a full set of gel nails done. She took me to her table and told me it would be $ 70 dollars (which to my believe is extremely overpriced, I’ve paid $ 50 at other places) but decided to go for it since I was already there. She asked me if I was okay with the price which surprised me and I said «yes». After my response the lady began to work. She asked about my age and when I told her she said I seemed way younger. She was extremely nice and very professional after. However, I guess she felt comfortable with me and blurred out that her manager had asked her to come to me again to ask me what I wanted to get done because he did not believe I COULD AFFORD THE FEE. ARE YOU KIDDING ME? WHO SAYS THAT TO A CUSTOMER? I felt extremely uncomfortable after. I do not think looking young or wearing gym clothes to get your nails done has to have an impact on the way you get a service. I have a full time job and I am well aware of how much getting my nails done costs so this comment was completely inappropriate and rude. I walked out of the place feeling beyond frustrated at how a «manager» would refer to a customer like that. I went again once more because after all I really liked the lady that took care of me. Unfortunately she was busy and could not take me. I was assigned to another lady that took literally 2 hours to get my nails done. It was the longest manicure I have ever had. She wasn’t delicate with my nails and even gave me some cuts with her own nails. The very next day 2 of nails broke out of nowhere. I will never go back to this place. I found another nail salon in Leesburg which I currently go to and will never go back to this place. I have been extremely happy with the lady that takes care of me now and their team has a great customer service. My nails have never broken after. If you want good customer service just go somewhere else. This place does not give any.

This place is good to go to if you’re looking to get a quick mani or pedi. It’s always clean and they let you keep your nail file and scrub brush which is nice. I like that the chatter is kept to a minimum and the ladies will talk to you.

I used to go to Victorias for pedicures often, until I became a regular at a different nail salon in leesburg. I desperately needed to get an acrylic fill and my regulars salon is closed on Sundays so I figured I would return to Victorias because I had always enjoyed their salon. However, I was entirely disappointed today. I felt rushed the second I walked in the door, from picking out a color to getting situated in a chair. The technician rushed doing her work so my nails were left uneven and bumpy. The paint does not go to the edges of my nails, and the surface is just very ugly (rough, bumpy, and not shiny). I regret going there today, and am disappointed as I really did used to like this salon.

This place is very hit-​or-​miss. Today was not a hit. The lady doing my pedicure could not have gotten rid of me quicker. I was very disappointed with the sloppy work. The worst part was how she cut my nails, I am guaranteed ingrown nails and I am not happy. I’ve given this place many chances and will not be returning.

I have to say, I’m surprised to see so many negative reviews. I’ve been going here for about a year now and I really enjoy this nail spa.
I’ve tried several in the Leesburg/​Sterling area and go here because it’s clean, they’re not very aggressive with upselling, and they keep the non-​English chatting to a minimum. So, it’s interesting to see reviews that say the exact opposite. I’ve been here at least 10 times and have never experienced what the other reviewers mention in their complaints.
I usually get a spa pedicure with gel nail manicure. They do the hot wax for both feet and hands as a standard, not an upsell. They also use clean equipment and give you the files they used to take home. I’ve never had a problem with chipping. Once I got a French manicure where the white tips were a little crooked, but that’s really the worst that’s ever happened.
I’ve had several techs and they’re all super nice. I also like that they play the cooking channel on the TV. I’ve left more than once with new cooking ideas.
I don’t know that I’ve ever been to what I would consider a 5 star nail salon, but this is definitely the best around these parts.
I hate going places where they make you feel ugly just to sell you something, and I have absolutely never experienced anything like that at Victoria’s.

Had an excellent experience today. I am pregnant and cashed in a gift certificate for a spa pedicure and eyebrow wax. The spa pedicure was simply amazing. From sea salts to clay to heated towels to massage, I was in heaven. I honestly can’t even see my feet but deeply needed the higher end pedicure. I was offered water and was able to relax while looking out the window.

They get two stars for being nice and having a clean salon.
The manicure I got was the worst I’ve had in 10 years. The girl I got was young and possibly new, she barely understood me. She cut my nails way too low and then shaped them crookedly. I asked her to fix. She did. Then she buffed the nails on one hand but not the other. She refused to do anything about the overgrown cuticles growing onto my nails claiming that she would make them bleed. I took her at her word and sat upset while she sloppily painted my nails. Never fully to the edge and just above the skin that she refused to remove. She did not remove the left over clear polish from my last manicure. At that point I just wanted it to be over.
Prior to that she did my eyebrows which were ok. She left hairs that should have been plucked but I can fix that. Then she asked if she could wax my lip. I refused. Then she asked again. I refused. Then she asked again and said I wasn’t «sexy» with the hair on my lip. Really? Since I do want to be sexy, and I wanted her to shut up, I let her wax my upper lip.
Three days later I regret that I didn’t go somewhere else for a good manicure and cuticle trimming, and I regret letting her wax my upper lip and leave bumps all around my mouth. I’m hoping they go away soon.

Bad service. The man who works at the front started arguing with me and saying that the color I picked out would not look good. Not going back. All I wanted to do was get my nails done, not be argued with.

I have been going to Victorias since 2009. Each time I go I am satisfied. I’ve been told they are a little more pricy, but i think its because of the paraffin wax that is included with both the mani and pedi. When I go I try to stick to Helen or Kim, but the other nail techs are pretty good! They have a lot of colors for the Shellac line. All are friendly, Victoria always speak, they offer water, clean, for each customer there is an individual packet with pumice, file, etc… and tools are sterile. I am happy!

One of the best pedi I’ve had in a long time! I usually go to a different nail place in town but my sister insisted in trying this place again. Very professional, quiet & RELAXING! They don’t talked to each other like other places and giggle, etc.
$ 31 for a pedi WITH paraffin! I found my new nail place. Kim was very good.

Well let me say I am not giving them 4 stars because I do not like when all the workers are just sitting there looking at you and gossiping. but that’s not up to me. So I got my nails done by Misa I believe that is her name… I have to day since the last time I went the salon still looks the same to me at least. my nail technician was super friendly and very good she did an awesome job on my nails. She was also super friendly. I would come back and take back what I said. Except the first time was not good. But I thought I would just give it a try.

I am «obsessive compulsive» when it come to nails. and I’ve been to a lot (when I say a lot I mean over hundreds) of nails salons because of this reason. And time after time was one disappointment after another, that is until I found Victoria Nails & Spa.
Whenever I stray away from this place I always regret it and always end up appreciating them just that much more. I’ve been a customer (and a fan) since they opened. I’ve been to every nail salon in Leesburg and hands down this is the best one I’ve ever been to PERIOD.
The prices are more expensive than other nail salons but I realized we’re paying for their QUALITY of service. The tools are always sterilized and fresh out of the sterile bags. Nail files, buffers and the pumice stone (foot scrubber) are for yours to keep, so you know its brand new! A lot of places I’ve been to are guilty of NOT properly sterilizing their tools in between customers! That is GROSS!
Ohh and the paraffin wax is included with your regular manicure and/​or pedicure!!! I never even knew about paraffin wax till I started coming here (and because no other nail salons I’ve been to ever had it included in their regular mani/​pedi) and that stuff is amazingg.
The staff is VERY friendly and they take their time to do everythinggg. I’ve never felt that I was being pushed aside for the next customer or pressured to upgrade to the more expensive mani/​pedis. They’re always professional, consistent and awesome! Victoria Nails & Spa set the bar for majority (I can’t say «all» because I haven’t been to every single nail salon) of nail salons in the NoVA area.
What more could you ask for?