Crystal Grand Banquets

My experience with Crystal Grand was un-​sympethic /​un-​american. I tried to change my daughters wedding date 8 months in advance due to the fact that my son, her brother is in the Military and was sent over seas and wants to be here for her wedding. The only way they would let us change the date would be to forfeit our $ 1,500.00 deposit and give them a new deposit of $ 1,000.00. WOW this is the way you treat your customers. Especially our active military men. Really how american.

I was invited to a wedding reception that was held at this banquet hall. Ample parking in the lot, nicely manicured lawn and a lovely little pool are its only outside decorations.
The food was simple and served family style. Everything came out hot and in a timely manner. Dessert was cake served with a mocha/​coffee flavored ice cream. They did a party good, no complaints, with friendly service.

I had my baby shower here and I was very pleased! They were very accommodating and always there to answer questions. The food was terrific and the service was very nice. Would use this venue again.

Crystal Grand Banquet’s was the best choice I ever made for my wedding. This hall is beautiful, budget friendly, friendly staff, very helpful, and everything you could ask for in a hall.
Food: (This is the list of food we had. Family Style)
We had the fruit cup, salad (I loved it), We opted for red potatoes instead of mash. I would do that, I couldn’t stop eating the red potatoes, mostaccioli with Italian sausage (That was almost everyone’s favorite dish), then we had Roast Chicken with Rice (Gluten free and super delicious), and the fried chicken (I would pick a different meat), and then they served our cake with a scoop of vanilla icecream. Now let me ask you something… You know when the food is good, when the servers have to keep refilling the dishes. I was very happy with the food! Also everything was served on time, no delays. They also gave us the extra food at the end of the night, since a few people didn’t end up showing up.
Budget:
This was one of the most budget friendly banquet halls I went too, and I researched a lot. I opted for Sunday, which had no minimum for that day which saves you money. They also gave you an additional $ 10 bucks off each person, kids were cheaper (which I didn’t find at a lot of places), and they let me have the ceremony there for no extra cost, and gave me an additional 30 minutes to my package. Great place for a budget friendly wedding!
They were so accommodating at every aspect, they pushed my ceremony/​reception an hour early so it was 5 – 11 PM to make the best of everything, they let us have our ceremony rehearsal when I needed it, they were very fast at answering all my questions, and they were very nice. Beautiful hall, and I loved that I had a separate bathroom. I didn’t have the time to do my table numbers, and last minute they accommodated me and followed my diagram for how many people were seated at each table, I just couldn’t of asked for anything better. Also I loved how cold the room was, I didn’t get too hott until we started dancing, but that’s expected.
Thank you for your great service!
Patty & Danny Lopez
6.14.15

Attended a shower here. The room was very cold. Terrible service. The two servers were not to be seen unless they were putting the food on the tables. We had to clear our own tables by taking our plates to the bar because the servers weren’t around. As we were eating our desserts we wanted our coffee pot refilled. One of the guests actually had to go into the kitchen to find the servers and ask for coffee. The server brought out a half filled luke warm coffee pot. We also had to ask for more water.

I was here for a wedding. The place looks great, nice lighting, outdoor is very nice with decent landscaping.
Food is comparable to any other European (more Polish than anything else) banquet that I have been to. about 4 or 5. Over cooked frozen veggies, sauced up meats, roasted potatoes. I guess I am just saying that make sure you aren’t paying a lot more for a nicer venue when the food tastes and looks the same. Service was decent. They had their busboy guy take down the center cake table during dinner. Wish he was dressed a little nicer. He just looked pretty horrible in baggy jeans and a t-​shirt while everyone else is dressed up… at least black pants or something.

If I could, I would give this place no stars. I was there last night for my best friend’s wedding & soooooo many things went wrong because of them: 1) they lost half of the escort cards, 2) they lost the table numbers, which belonged to them & is just ridiculous that they got lost, 3) THERE WERE FUCKING ANTS ON THE PLATES, & 4) the non-​ant covered food was disgustingly bland. I will never come back here regardless of the event taking place, nor will I ever recommend this shit hole. If I ever hear that someone is considering hosting an event here, I will do all that I can to talk them out of it.

Beautiful facility. The venue really is quite impressive. Food was typical banquet fare. Nothing wow for the bar either, drinks were well brands and weak to say the least. I was quite impressed with the venue however the food was simply okay.

Had my wedding reception here after reviewing just about every banquet hall in the south/​southwest burbs. I was very impressed with how accommodating the staff and management were. The décor and the centerpieces are very nice. The food was great. We received many compliments from our guests. There is plenty of parking. Price is quite reasonable. I highly recommend Crystal Grand to anyone needing a banquet hall.

I came here for a friend’s daughter’s sweet 16^th birthday party and the place is really nice and they had plenty of space which was sectioned off for my friend’s party and a wedding next door. So they were able to accomodate the number of people for each event and its clean with plenty of parking, but you have to plan your event to accomodate the amount of parking spaces available and to also keep in mind of other events they have booked there. I was very impressed with how their waitstaff was very professional and friendly and really made the evening memorable. I am seriously considering having my wedding reception there since it’s not in downtown Chicago where it will cost more and the parking isnt the greatest since you would have to pay to park which many people are not going to do giving how high it costs to park in downtown Chicago. It’s situated in a small suburb just outside and west of Chicago called Lemont. It’s worth it if you’re looking for a place where parking is free and you can have a great event without too much of a hassle.