Whataburger

I wish that they would close their bags on to go orders. Everything gets cold. Learn to pack your bags to keep the heat in. Stop overfilling them.

This morning I left to take my daughter to school without my purse in the car. My husband and I had gone out to eat last night, and I had forgotten that I left my purse with wallet in his vehicle! My daughter wanted a Honey Butter Biscuit meal from Whataburger. I went to the drive thru and placed the order. As I moved forward toward the first window, I reached back to get my purse which I typically keep behind my seat. Not finding it, I turned around and then the realization struck me… I’d left it in my husband’s vehicle!!! There were no cars behind me in the line, so I backed up and explained I needed to cancel the order because I didn’t have my purse/​wallet with me. The drive thru attendant responded, «Just pull up, we’ll give it to you.» I couldn’t believe my ears! The attendant had a smile on his face as he handed me the meal. I apologized again and thanked him. They rang it up as a «courtesy meal.» My daughter was able to have breakfast before school. Whataburger is one of those rare businesses who understand that Customer Satisfaction and Loyalty is #1!!! It is for their dedication to the customer that I rate this location 5 stars!

I went to the Whataburger on Bandera rd. last night. Gotta say, I wasn’t very happy. But can’t say I am surprised. I don’t think they cook anything fresh anymore. Usually their burgers are cold to barely warm. I ask the cashier to have them cook the meat a little longer than usual and even told him there burgers always seem to be cold to barely warm at best. I preferred it to be freshly cooked and served hot. They had my food at the table by the time I sat down, and as usual the burger was barely warm at best. I ask if they could redo it and they did. But the second burger was barely any warmer and they left off the jalapeños. I waisted six bucks and twenty minutes then went somewhere else to eat. It’s sad, Whataburger use to be a pretty good place to eat.

Great Staff! Great Area! But in all seriousness, you all should do something about the infestation of those dark appearing roaches or crickets throughout the inside of the Whataburger at this location.
It’s disgusting to have to see this why you are eating.
There is also, an older man who seems to appear to have nothing better to do than label certain employees and young employees at that with names of citation such as: Turtle.
Just for being late.
This young man employed at Whataburger may have the possibility of being slightly challenged, rather than, physically slow. This male customer who may be associated with law enforcement, and normally shows up early in the morning. Appears to have nothing better to do, than mock or ridicule others in public who at least take the initiative to show up to serve others.
Two wrongs don’t make it right. In either event, this older man who should have better sense, appears to be fat and full of .it.
Just think about it: What if it were your child?

Experience speaking, this Whataburger spot tends to operate more efficiently than its Grissom Rd counterpart, though service in general is on par with any other Whataburger this side of town. Food taste and quality — in my opinion — continues to outshine whatever the heck’s offered at In-​N-​Out or Freddy’s or S&S [or DQ or BK or Wendy’s or McD’s…]. HOWEVER, by default Whataburger swears by slightly heavier use of mustard and onion for its burgers rather than, say, mayonnaise akin to BK. (I’m just eternally grateful for the godsend that is Whataburger’s Spicy Ketchup!) Non-​mega-​franchise eateries aside, Whataburger maintains the #1 spot as my go-​to «SUBSTANTIAL» fast food place, with Carl’s Jr. a close second. As for my #1 «cheap fix» fast food place… Wendy’s all the way, baby.

I’ve been coming to this location for over ten years. They recently changed the interior dining room and it’s more spacious than before. I like how the staff are very friendly and professional, even when there’s a mistake in your order they do their very best to make your experience better. I’ve learned that if you want the best Whataburger taste, eat it there when it’s hot and fresh. Do not pick up and take it home, it gets soggy and cold. I’ve been to other burger joints and there’s nothing like Whataburger. This is the burger staple of Texas! California can have their In-​n-​Out but Whataburger will always dominate in Texas. There is nothing that is not good on the menu, everything is great! If you get the number one, order it on Texas toast, it’s the best. I LOVE WHATABURGER! #TEXASFOREVER #TEAMWHATABURGER

Ok, not great, but much better than last visit. I’d like to see a local burger shop open up. hmmm …

As good as every other whataburger out there. Treat yo self.
I like to do it right and ask for a side of honey butter sauce. The side of all sides for the burger joints of all burger joints. Bye

I love those whataburgers. They even gave free sodas for seniors. The service was fast accurate.

My favorite fast food restaurant of all time!!! Better than ‘In & Out’, ‘Five Guys’, ‘Culvers’ or standard burger joints. The fries and burgers are worth every calorie! And the staff is great — I love that they bring the food to you, along with things you might need like ketchup and salt.

The only restaurant that I’ve been to. So for comparing with other Whataburgers I can’t do. The food is consistent and the service is good. I do like that they bring your food to you and offer you condiments and make sure there is nothing further they can do for you. I haven’t seen that at other fast food joints in the north.

I normally dont take the time to review a fast food restaurant because its well… fast food. This restaurant has CONSISTENTLY reversed my order time and time again, i have now counted 4 free meals because of the ineptitude of whoever is making these burgers. Let me say that i love Whataburger but this one is a common denominator of «order what you DONT want» and… «we will happily add it to your order :) !!! If you want cheese, say NOOO cheese, same goes for Jalapeños or anything else… remember! USE REVERSE PSYCHOLOGY!!!

Service was okay.
Meal was okay.
Not much to say, but I have had tastier burgers at other locations.

I visited this location again to check up and conditions were the same. I talked to the mgr again, but also notified corporate office. The mgr called me personally and said that it would be taken care of immediately. Haven’t been back since.

I don’t usually review fast food, chain restaurants but had a great experience at this Whataburger location yesterday. I ALWAYS pass by here but have never gone in, when I was on my way to the discount bread store, I had to stop in and get a whataburger. Was immediately greeted and helped, the people in the store were all SO nice. They kept walking around after we had received our food to make sure everything was OK and if we needed refills. Totally never experienced something like this in a Whataburger restaurant, was pleasantly surprised!