The good: I’ve been going to SMWG in Leonardtown for almost a year now. I am not on a contract, but instead do month-to-month. In general, I go to the gym between 3−5x/week and really enjoy the classes. The price is very reasonable, the front-desk is reasonably friendly, the gym is clean, the instructors are nice, etc. In short, I really like this gym in general. The bad: Similar to another poster, I recently ran into a problem with their admin. I was leaving for about 2 months to go to another state, but was probably coming back. Even though I am month-to-month, I like my current monthly rate and didn’t want to straight up cancel the account. As such, I asked well in advance if I could put my account on hold. They said absolutely, and so I filled out the paperwork to put my account on hold while I was away. The paperwork was a regular 8×11″ sheet of paper with no carbon copy available, and I was not offered a copy for my records(turns out I should have asked for one). I recently checked my credit card and found that they had continued to charge me while away. I called to remedy the situation, and they said they have«no record» of my hold paperwork, that they«never lose paperwork,» and that they«always offer copies of hold paperwork» to customers. Hmmm. Because they could not find the paperwork, they refused to refund my money based on protocol. They did offer me 2 comped months, which I accepted; however, because I am not positive that I will be back in town for 2 months, this was not really the resolution I desired. Lesson learned is: get EVERYTHING in writing from this gym and double-check to ensure that they followed the requests almost immediately.
Michael C.
Évaluation du lieu : 5 Leonardtown, MD
Not the biggest gym in St. Mary’s but far less crammed than Maximum. If you are in the Leonardtown area this gym beats any competition. The staff is friendly and attentive. They always greet you when entering and keep the equipment functioning and clean. I am a regular at this gym and will continue to be for good.
Colin J.
Évaluation du lieu : 1 Leonardtown, MD
You have to do an auto payment and if you miss a payment(not enough in the bank), they do not contact you so «yaaaaay fees». Also, to buyout is $ 175. Gee thanks, I just enrolled in CSM and they have a gym… and a pool…