Anton’s Cleaners

great !!! local service orientated employees but the new prices are way to high especially for the shirts now over $ 3 too much

Anton’s Cleaners drove up to our home and we used them one time. They promised exceptional service but we recieved anything but.
When asked to pay the bill for the service by phone, we asked that they stop by or to mail/​email us an invoice. They said sure, but the have proceeded to call us once every two weeks from that point forward. We will not give out our credit card over the phone Antons plus we will not be using your service again so we would like to pay by check or cash instead.
Anton’s has continued to call — and harass us – at least 10 phone calls at this point and each time we politely ask them to mail us an invoice so we can pay them. They have never done so.
Any business that cannot do simple invoicing and is too cheap to pay for postage for an invoice does not deserve anyone’s business. Please avoid them unless you want to be harassed! Enough is enough Antons!
Get your act together.

Hey! I had an awesome experience here! I was in town for only two weeks– had one pair of really nice jeans — and this was the only place around that did overnight. Got two shirts done too — also overnight. Great prices for the shirts and the service was good (a couple sexy girls workin behind the counter). When I come back to Mass I’ll definitely be using this Anton’s again.

The worst experience I’ve ever had.
I went to give my coat for cleaning couple stains on the sleves in Arlington location. Not only they didn’t clean it, but they wouldn’t refund me the $ 18! They manager is Stacy, and her stuff never even told me that they do not guarantee anything when I gave him my coat!

Bottom line: If you don’t like frustration, don’t use them.
Now the long story… I gave a winter coat for dry cleaning. It was over $ 17 so I thought they would be good (in my mind: price is proportional to quality). Picked up around 1 week later. When I took out the jacket from plastic bag to wear, it had hair and lint. I drove back to the store and they took it back for re-​do. I thought it happens so I was okay until that point. Went back after about 2 weeks to pick up and my coat was not in the store. It was in their cleaning facility. It was so frustrating. I told them that I don’t have time to keep coming back and forth so I asked them to mail it to my home. And, they had to agree as it was their fault. Even at this point, I was like it happens… at least they will mail it. I received the coat. I opened the plastic bag thinking I am going to wear it today. To my surprise, it still had long hair and lint. Really!!! I called them and the manager said that it was clean when we put in the box for mailing. In other words: I was lying and I had to deal with it. I assured her that I wasn’t going to take the coat back to their shop for dry cleaning again.
I took the time to write this review so that I could save time of the human race for more productive or joyful activities.

Unilocal needs a no stars option. Or a negative stars option.
I have a fall coat with weird metal clasps instead of buttons. One of the clasps broke and I took it to Anton’s on a Monday in early October as the cold weather was coming. The checkout girl handed me my ticket and said it would be ready on Wednesday.
I go to pick it up on Wednesday. Turns out she meant TWO WEEKS from Wednesday and I was SOL for a coat. No way to put a rush on it. The person at the counter just kept telling me she couldn’t help me and I’d have to talk to Fabio, the manager.
Talked to Fabio the next day. He was deply unapologetic and told me I’d have to wait the 2 weeks. Fine. I went out and bought a fleece to get me through.
When the 2 weeks is up I went to pick up the coat. The cashier brought it out to me on a hanger, uncleaned and not fixed. I asked what happened and she said, «I don’t know.»
Unacceptable. I called the CEO and he called and gave me a long explanation that 2 seamstressed had tried and failed to fix it. Fine, but why did nobody call to tell me? And why did I have to call to find out what happened? CEO was also deeply unapologetic.
I took the coat to a different cleaner and they couldn’t fix it either, but they called to tell me within 2 hours of dropping it off.
Never going back to Anton’s again, which is too bad because it was very convenient. Horrible service from the top down sealed its fate.