Clothes Mentor

It a hit or miss to shop here. Last week I did luck up on buying 8 dresses that I would have paid $ 70. or more from Lane Bryant store. The dresses look brand new. I would gave four stars, but I have a issue with the dressing rooms. Contructive critism here it goes: to the owner. You really need to clean the floor in the dressing room. Quite disgusting with big dust bunnies in the corners of the floor. Hey we are trying on clothes without shoes on! Please sweep the corners of the dressing rooms they are gross. Yes owner it’s your fault dear for not randomly checking on your store for it to be clean or not. The white walls need a coat of paint, preferable a nice light color. A few more hooks in the dressing room… hint, if I am buying a lot, I need more hooks. I do not buy a lot if I do not not enough hooks to hook my clothes on to try on. Fiy… your dressing rooms are small, please make them look more modern. If you claim to be a Upscale used clothing store, then you need to have your dressing rooms clean, modern, and presentable. Great job arrangements on the store itself, but you forgot to fix the dressing rooms where 90% of women make their decisions to buy or not to buy your clothes. I want to continue shopping here if you will maintain your dressing rooms. Thank you.

I took my bin in today and after I left the store I went straight to my car to chill. Not five minutes later I got a text saying my clothes were ready. So of the items I took in, I expected a few to sell, they were nice and in good condition but unfortunately the women didn’t even look in my bin to see them. Nothing that moved from when I dropped it off and there was no way they could even pretend to have looked at it in 5 minutes of less. Super annoying. When I asked why they weren’t taken the explanation was that they were junior brands. I guess they missed the J. Crew tops and vest at the bottom or are they considered junior brands now?
tl:dr The women didn’t ever look at my clothes and just decided not to take them.

Wompppp! This place is a joke. This row of stores claims they buy back gently used items for all seasons but dont insult customers with ignorant quotes. I walked past two racks of J Crew items but I was offered $ 13 for a $ 100 Topshop dress that has been worn once. Lexington is clearly fashion behind. Monogram and Michael Kors is not poppin!

This a buy and sell resale shop for women’s clothing. Sizes range from petite to misses to plus size. They carry shoes and accessories. They also carry maternity clothes. They will be used clothing year round and all seasons.
They recently expanded their store sir it is bigger and seems they have the clothes sorted by size and colors together. It’s probably hit or miss if you find something that will work for you. My recent visit was a miss, but that will change as they get new stuff in. I’ve never sold here so not sure how well they pay. I wouldn’t call it an outstanding store but you can find good buys sometimes. Some item are priced well while others are a tad over priced when you could go buy new for the same price.
Check it out, it may be your cup of tea or maybe not!

Let’s make this plain and simple — For a place where you can buy and sell your gently-​used clothes, they have way too many things on the racks that I would not consider «gently» used!
I have tried selling clothes and accessories here several times and walked out with barely anything sold. The reason was they were not «current» fashion and not what they were looking for buying. Now, I put the current fashion in quotes because if you walk around this store, you will know that most of the things would not fall under that category. The few things I was able to sell, they barely paid anything.
I’m not a fashionista nor I am obsessed with the current fashion but I would like to buy items that are still recent enough that I don’t look like I’m going to an oldies-​themed party. I personally think that many items at this store are outdated, matronly and don’t fall in the category of gently used.
The reason why this is not a 1-​star review is that some of the staff are nice and try to explain their reasons for not buying.
Long story short, I don’t recommend this place for buying or selling! I wish there was a better place in Lexington.

I have never had such a selection of amazing clothes, all different sections. Everything is organized and sorted. Brand name heaven! Loved it! I will be back! Wish there was one closer to home!

I am not one for buying clothes second hand. I’m sorry I just get a bit skeeved out. I do sell my purses here though. I give it only three stars because I think their buying is crap! The pay nothing but resell for a lot! They are a pretty successful second hand store heck they have commercials on tv but honestly they are successful be used they bank on getting clothes for a good will rate while selling for a Channel price. The ladies that work there are so not friendly either no matter how nice you are. I won’t ever but here and I’m selective on what I sell here.

Wanted to leave an updated review. Clothes Mentor has recently expanded their store and the inventory is definitely larger. With the expansion, there is more room to walk between and around racks. Before the expansion, customers were sort of on top of each other while browsing. The racks are not as crowded with the extra room, so it’s easier to see everything. There are more fitting rooms. I can’t upgrade my rating to 5 stars until I shop here while not being pregnant and see how I feel about the rest of the store aside from the maternity sections. I have sold a few items here since my first review and it was a good experience.

I come in here from time to time to sell clothes and sometimes I find great stuff while I am waiting for the offer on my clothes, but most of the time I don’t buy anything. Once I found an awesome Free People dress that was probably originally over $ 250 for $ 20! Although the commercials emphasize that they have designer clothes, there are also lots of brands that you wouldn’t recognize.
I came in to sell some clothes and shoes on Sunday. They bought a Fossil dress from three and a half years ago (I know that it was that old because I bought it at an outlet in CA when I was there for my cousin’s wedding), a necklace, and a pair of earrings for $ 7. I was happy with that price. It is more than I would have received at a garage sale! They passed on buying a pair of Nine West shoes because the cashier said that they are overstocked on shoes right now. I know why too, because as I was browsing the store I noticed a pair of Jessica Simpson shoes for $ 16 and a pair of Coach flats for $ 25. Those are great brands, but who wants to pay that much for used shoes? I just got a pair of Jessica Simpson strappy sandals at Dillard’s during their end of season sale for $ 31. They need to evaluate some of their pricing.

I’ve found my way into Clothes Mentor a few times. The first time, I was window shopping at Plato’s Closet (for my teenage daughter) and found out that Clothes Mentor which was only a few doors down, was the same consignment shop concept. Clothes Mentor is for the more «mature» women’s attire and accessories. Both times that I’ve been, I couldn’t hardly stand the smell… I mean, do these people not wash their clothes before they bring them in here?! It smells like a mixture of wet dog, mildew and a few other things, but I think you get the whiff, I mean drift.
The only reason I’m rating it a second star is that they carry name brands like Lilly Pulitzer, Coach and Ralph Lauren. You might have to wash whatever you buy a few times before wearing it though.

I’ve sold a few things here. They’re rather particular, which is understandable, and you won’t get much, but if you know you’ll never wear an item again, it’s worth a try to see if they’ll take it. I’ve purchased a few perfectly preserved high end tops (while waiting for a review of the clothing I’m selling) for only $ 10., so you can’t beat that. It’s worth a look-​see if you’ve never been. You might get lucky and find something fabulous.

rude employees = understatement. However I do find the occasional good find there. Some items are marked high (just because the well used tshirt says GAP or GUESS doesn’t mean it’s worth $ 14).i’d recommend this shop but don’t expect to walk out with an entire wardrobe. Set your sites on just one or two pieces to add to an existing wardrobe and you’ll think it was worth while. Almost forgot! You won’t get much for what you sell but it’s better than just dropping it off for nothing at the Goodwill, right?

I was very disappointed with the service after hearing all the great commercials. I had called beforehand to see if they would have any out-​of-​season items that would be suitable for a cruise. The girl I spoke with on the phone told me that she would pull some in my size and save them for me. I told her I would be by on Sunday. When I arrived at the store, I was told that they are not allowed to hold anything and that nothing had been saved-​no «I’m sorry for the misunderstanding, but we will be happy to help you find something”-so I asked if they would help me, and the girl at the counter didn’t even answer me, but went off to ask someone else! Two girls reluctantly helped me find some things, but when I asked about some additional items, they were pretty unresponsive. They make it very clear in their radio ads that they are for the over-​25 set, but all the employees look like teenagers, and I don’t think they really cater to ladies older than themselves. Most of them were busying themselves rehanging clothes and talking to each other. I will not go back to this store EVER, and though I had told some friends about it, I am going to tell them not to bother going.. .try Sassy Fox-they’re always nice and helpful.

I love consignment shops. I shop at them almost exclusively. This location is one of the best consignment shops I have ever come across. It’s huge, and it’s full of nice brands, and it’s really well organized, which keeps you from feeling overwhelmed when you walk through the door. Their selection of designer handbags is amazing, and their prices are very fair for what they are carrying. I highly recommend checking this place out.

I was at an event at the local store in Lexington, and I have never experienced such poor customer service. They were holding an event to promote a local clothing stylist, and they had champagne and snacks sitting out on the counter. Not only were most of the sales girls actually drinking the alcohol, but they actively ignored me, my friend, and two other customers. I am guessing that because we were probably the youngest women in the store and the other customers were much older (i.e. probably had more money), they made us wait for 45 minutes for a dressing room. I understand it is a very small shop, but they ignored us completely while we waited and the customers in the dressing rooms got continual service and attention from the consultant. The older women trying on clothes insisted on showing every single outfit to the consultant, which resulted in us waiting an absurd amount of time in order to try things on. I had to share a room with my friend in order to try stuff on before the store closed, as did the other two ladies in front of us in line. Additionally, while we were waiting for the dressing room, we were right next to the counter that had the champagne and other refreshments. About ten minutes after waiting, we were enjoying said refreshments, when who looked to be the manager came up with a nasty look on her face and moved the drinks. She said to a sales girl she was moving them «just because» and they would be pouring out the open containers. They offered no explanation for the wait, no apology, and looked at us with nasty looks on their faces. I have NEVER seen such poor customer service. I will not be returning, and I intend on letting everyone I know that the clothes mentor in Lexington is filled with stuck up sales people.

If you’re looking for a bargain on name brand clothing or want some cash for the old clothes in your closet, Clothes Mentor can fit the bill for both!
I’ve shopped and sold at this location and I like it. While it’s smaller than some other Clothes Mentor locations, there are some definite diamonds in the rough on the racks here. There are 2 racks dedicated only to Chico’s and Lilly Pulitzer, a section of Coach bags, and countless garments and shoes from Ann Taylor, Loft, Banana Republic, J. Crew, Bebe, Arden B., Trina Turk, Talbot’s and White House Black Market, just to name a few. This location also stocks maternity clothes, to keep you and your bump chic for the whole 9 months.
My selling experience was favorable. I took in a laundry basket of old clothes and purses that I wasn’t using anymore and wanted to clear out of my closet. It took much less than the 45 minutes they quoted me at, and I was happy with my offer. I’ve sold at consignment stores before and have been disappointed with the amount of time a sale takes and the low amount of money I make months later. With CM I have always been very happy with the amount of money I have gotten selling, and the bonus of cash on the spot is priceless.

This is a good place to shop but a HORRIBLE place to sell. They are thieves. I took in 5 bags of clothing. All was very nice and in great condition. I’ve purchased there so I know what they sell. When I went back (the following day) to get my clothes they said they wanted two shirts and one pair of shoes for a total of $ 9!!! All remaining clothing had been donated since I didn’t go back the same day. No proof of what they donated whatsoever.

If you have champagne fashion tastes on a beer fashion budget — and who doesn’t, really? — this is the perfect place. The grown up cousin to Plato’s Closet, they carry (gently used) brands like J Crew, Banana Republic, and Ann Taylor Loft at Walmart prices. Like any consignment store, their selection can be hit or miss depending on what they buy, but it’s well worth the hunt.

the employees are rude at times but the prices are great. you can trade in things here for cash if they deem your belongings sell worthy.