Once Upon A Child – Lexington

My four grandchildren grow, it seems daily. I shop at Once Upon a Child frequently. It is very organized first by size and then by color. The staff is quite helpful and the prices are great.

I’ve never sold clothes here, so I can’t say anything about that experience, and this review is purely from the perspective of a buyer. Shopping here kind of stresses me out (especially if my 2 year-​old is with me!), but they occasionally have good sales, which is the only time I come here. If you aren’t shopping here during an event that is BOGO or better, the prices really aren’t worth the hassle of shopping here. The aisles are really narrow with the racks STUFFED with items, so if you’re trying to navigate it with a grabby child, it is really challenging to navigate. I’ve learned to avoid it entirely on weekends (the last time I went on a weekend, it literally took 40 minutes to checkout once I was in line… not cool with a young child you’re trying to wrangle!!). Every time I’ve come here, the counter where they buy clothing has a lot of employees working, but the checkout never has more than two registers open, which seem to be staffed by teenagers that have little interest in being there and really struggle to complete transactions. For the most part, I would much rather shop at consignment sales (especially during the half price day that many offer at the end of the sale).

I have only sold items here and I was pretty happy with what they purchased. I was surprised by the items they did not take but I’m okay with that. They gave me a great price for the items they purchased from me and I had no argument! I’ll sell here again on my kids clothes!

4 stars for having lots of stuff! The high turnover rate of stuff here means you’ll likely find new things every visit. Large inventory. Sometimes pricing on things is a little wonky. I’ve seen identical items priced differently. I haven’t sold anything here to accurately judge that side. 1 star deducted due to some haphazard clothes organization.

Not too shabby. This place is definitely an improvement over its cousin in Louisville.
I recently stopped in to sell some clothes. At that time I was promptly greeted, asked to verify myself with my picture ID, and given an accurate time estimate for looking over my items. By the end I left with a very fair cash offer and less junk in the trunk of my car.
Verdict: A-​OK