Fazoli’s

I wish I was only commenting on the forgotten parmesan packets or perhaps the fifteen minute wait in the drive– thru; however, I’d like to describe the quality of food I received. Unfortunately, I ordered the family duo and all I can describe is the salad and some spaghetti noodles. Do to the eclectic packing job and loose lids, the marinara soaked bottom of the bag had the integrity of (fill in political joke here). Not the most satisfying $ 25 salad I have ever purchased. On the bright side, birds will enjoy the warm weather while feasting on the breadsticks, twice baked ziti, marinara, extra meatballs, and extra sauce splattered across my parking lot like a Jackson Polluck. I wouldnt be So upset, but I have had multiple issues with this location. Go inside, or Better yet. … spend the extra ten minutes and drive to Zandale. Thanks fazolis… from order #60 092.

Fast and the pizza is very delicious! Will be coming back here to eat again with my friends!

This is going to sound ridiculous, but I LOVE FAZOLIS. I went on a streak throughout forever without eating it but once I did, it made my eating habits awful. I eat there on average about 3 times a week for the past few months. Which is awful.
I always order pizza. It’s great. The $ 5 lunch deal before 2:30 pm is what I normally order. This time, I sat inside, which I do occasionally. But mainly drive thru. The atmosphere was awesome, especially for someone eating alone and trying not to forget to eat on their graduation weekend. The workers were so very nice and of course they come around and ask you if you want extra breadsticks.
I always have an amazing experience at Fazolis. Although I should stop, I think I’ll feed into my guilty pleasure once more before I end the endless carb month I’ve been having lol.

The service is good and food is hot and fresh-​made. Creamy chicken Alfredo bake and pizza is recommended.
Good pizza!

I have been to this location a number of times and can tell you that the experience can and will vary depending on the day, time and staff when you dine. I have had experiences that were worthy of a 4 or 5 star rating and at other times worthy of a 2. More often than not, it has been middle of the road.
Positives: The food is usually hot and fresh, the lobby and dining area is typically clean, the restaurant uses real silverware and dishes which very nice and, most of the time, the register workers are kind and upbeat.
Negatives: Breadstick service is very slow or non-​existant. Lunch time from 12 – 1 is typically very packed at this location so be prepared to wait to order and to receive your meal. This location has not yet adopted the Coke freestyle machines (which would be a big positive).
I want to add that I am a huge fan of Fazoli’s and enjoy frequenting their restaurants when I am on the mood for fast Italian. As a summary for this location, I would recommend dining at this establishment, but be prepared for varying levels of service/​satisfaction.

What happened to this once pretty good fast food?