Not particularly service oriented. It was a long time before somebody helped me. At first there were two of us waiting. There were several employees doing different things but not with any customers. I guess they had to finish whatever they were doing before they could help anyone. No one even said I’ll be with you in just a minute, they just completely ignored us until they were ready.
Craig U.
Évaluation du lieu : 4 Lexington, KY
I’ve used this Fedex Kinkos several times in the past. The problem is, my trips here are so brief and infrequent that I don’t think I’ve ever had a chance to actually even think about checking in and reviewing it. I stopped by to drop off a return with a box and shipping label. The staff member was very pleasant, asked if I would like a receipt, then informed me I was all done. It wasn’t until I was sitting in my car a few minutes later when I thought, «I should Unilocal this.» They don’t just excel at shipping however. I’ve also designed a few items on Photoshop at that they were able to make reality for me, including wedding programs and custom soda labels stickers. Not that this is really a service I have a tremendous need for, but it really does come in handy in a pinch.
Peter K.
Évaluation du lieu : 5 Encinitas, CA
I’ve used this Kinkos twice now and both with exceptional outcomes. For the last visit, I needed a rush order, unfortunately, due to my poor planning. The representative, Kris, assured me it could be done and gave a reasonable and realistic estimate for when it would be completed. Moreover, I had sent a version with different dimensions than I told her on the phone, so she called to alert me about the disparity. Thus, there were no surprises in getting my order finished quickly and with a high level of quality. I will return, albeit with much better timing.