The lady seemed very knowledgeable and helpful towards my friend. She even took time to help her delete apps and running sites that were draining her battery
Nicole M.
Évaluation du lieu : 5 Lexington, SC
They are very friendly and helpful with problems. We were planning on changing companies because they are expensive but we decided to stay because we received great constumer service.
Karen S.
Évaluation du lieu : 3 Lexington, SC
This particular visit, me and my mom went to the store, mainly because I was having issues with my phone and thought it would be better to speak in person rather than try to call a call center and talk to who know who on the other end. This was my first visit in a while to an actual Verizon store. I remember a few years back, you would enter and someone would greet you at the door and you would be entered into the system, depending on when you arrived and what you needed. Then your name would appear on a screen. Not anymore. Someone still greets you, but what you do not realize is that the greeter is taking a picture of you since there is no more screen that appears with your name on it. It took my mom a while to catch on what was going on. As with our visit, store was crowded and it took employees a tad bit longer to try to find the person that they were looking for, not knowing if customer already left before employee was able to watch them. A note to the wise, employee had told us weekdays are typically better if you need anything in store since the store would not be as crowded.