Batteries Plus Bulbs

Terrible service. It took 5 people being in line for someone to come help. After waiting for 15 minutes, I was told they couldn’t help me without even trying to. That was the first and last time I’ll go into that store.

I went in this store and encountered a young man with a chip on his shoulder. I did not understand what he said when we walked in and asked him to repeat. he was very snarky when he did. I wrote a check and used my passport for ID and he refused to accept it. I recently returned from out of town and my license was in a different bag. He allegedly called the owner, Jeffery Trotter, but continued to tell me he HAD to see my physical license (which by the way does not have my current address). I was even able to tell him my license number and had other ID from my job with the city. I finally asked for my check back and grabbed my passport. I told him apparently they did not want my business. The purchase was $ 114. They not only lost out on the sale but I will be sure to tell everyone to not go to this store.

shame on me, you get what you pay for. Tried Batteries Plus to replace a motorcycle battery and save about half. Sure enough it does not last a year. Made the 1 ½ hour round trip to the closest store. Knew their return policy so charged the battery the night before. Arrived at the store and the battery was dead. All as expected until I was told THEY would have to fully charge and retest it and I would either have to wait 6+ hours or come back. Have been buying batteries for vehicles for 30 years and have never had anything like this. They offered nothing to keep a customer and blamed «corporate policy» in tying their hands. Will never use them again and will share my experience with all looking for a quality business. Good thing I was not on the road when this happened.

I have been very pleased with the service the four or five times I have shopped here. the employees are friendly and very helpful. Even when the store is busy, their attitude is that I was the only customer that was important. The variety of batteries and lighting is superior and the service is awesome! This store is worth the trip for your car batteries or your watch batteries. Great job!

The attitude is thick in this store. Very unwelcoming. Didn’t buy anything and will never go back there for anything ever. Seemed kind of pricey too.