Future Nails

Horrible customer service. Said someone would get started on my nails right away, once seated nail lady was on her phone then left and came back to get started on someone else’s nails without saying anything to me while I was sitting there for several minutes. I walked out. Very dirty too.

Service at ‘Future Nails’ is impeccable Being a disabled person with ambulatory issues, Michael (the owner/​manager) does a fantastic job to make sure all of my needs are met. He and Rebecca (‘Red’, a technician) even help me lift my mobility scooter into the salon from the street In a perfect world, the entrance would be equipped with a ramp and automatic door to be compliant with ADA standards.
The nail equipment is very clean and disinfected after every customer. The technicians are fluent in English, Spanish and/​or Vietnamese/​Cantonese (can’t identify), and I think I even heard Tagalog. This salon’s service is more than adequate.
There is an eyebrow waxing station, unfortunately I can’t comment on that. I heard one horror story that involved transmission of an STD through a wax pot. THIS SALON ISN’T THE SALON IN QUESTION. However I don’t think that’d be possible here because they do not do bikini area waxes.
Cuticle care is the best I’ve experienced at this location. Not quite sure about their design work, since I only have gotten the basicgel mani/​pedi.
The nail technicians have face masks, but not all wear them. This salon also has their license posted. I have never scheduled a reservation prior to going, but I’m taken care of within 10 – 20 minutes (if I DO have to wait).
One thing I would suggest for the salon is to improve their ventilation system and have air-​purifying plants. The fumes are very powerful and the salon would do well by their clients and technicians as not to risk their respiratory health.
Overall– it’s a little rough around the edges, but I’d love to see this business grow and evolve.