About 4 years ago, found a long blond hair BAKED in the cheese. Went back up there, at my expense, to show them and the person in charge told me how did he know it didn’t come from me. WTF??? It was baked in, and no blondes in my house. For $ 5 dollars, he argued with me on giving money back, especially since it was half eaten. If course it was, we didn’t find hair until half eaten! I really wanted to punch him in the stupid face!!! Banned this place until just recently… needed a quick pizza, but hated myself for it!
Elizabeth M.
Évaluation du lieu : 1 Davison, MI
We always order pizza from here but this particular time — customer service was not good. We ordered one deep dish and two crazy breads. I got home only to have my kids inform me that Little Caesars forgot to give us the pizza dipping sauce. I then got back in the car and went back up to the restaurant and I decided to take the bread with me in hopes they’d apologize for forgetting to give me the sauce. When I walked in the young lady at the register said, «yes I’m sure that’s ok but let me ask my manager.» The manager came out, Evan, and he said, «so you want free bread?» I continued to let him know that, «no I don’t want free bread. But I would now like fresh bread since I’ve had to come back up here for sauce that should have been given to me in the first place.» He did not agree. Good customer service would have just said, «of course — here’s a couple fresh breads for you and your family — I apologize for not having it in your order– have a merry Christmas.» Come on Little Caesars… What’s $ 5 on your end to make a loyal customer happy?
Lauren V.
Évaluation du lieu : 1 Linden, MI
The pizza was under cooked and it fell apart as soon as I tried to put it on a plate. It was gross, when I called to complain they said I’m sorry and didn’t offer to do anything. We will not return!!!
Chelsea H.
Évaluation du lieu : 2 Linden, MI
Every single time I come here the employees are rude. Except the one who is older than most of the teens working. There is one girl, with brown hair, who by far is one of the most rude people I’ve ever met. Never hear, «Hey, how are you?» Or «Have a good day» just«What can I get you?» No smiles or anything. Drives me nuts. They need some training on manners.
Scott C.
Évaluation du lieu : 2 Rochester, MI
Be prepared for your credit card to be declined. Every time I’ve been in there they decline my card when it’s a clear problem with their limping credit card processor. The last few times I was in there the girl said she was having issues getting the machine to read a card. This particular time the guy said he’s never seen it do that when there really wasn’t insufficient funds. Also, barely any of their menu board is priced, so you have to ask what this and that costs. They just hope you’ll add stuff without asking what the prices are. Third, the crazy bread is supposed to come with marinara included. I was even told it did. I asked for two additional garlic cream cheese dips and did not get the marinara. Then he looked at me like I was crazy as the bread I was buying. Not wanting to argue and waste time with a guy who clearly fits the average pizza guy role, I left. Ain’t nobody got time to debate what is what when it comes to a Not and Ready pizza. McDonalds is right across the road. They’re food is priced.