Unfortunately this is not the same quality YMCA that I went to for swim lessons as a kid. We’ve signed up for several group lessons for my 5 year old son, and lately they would switch instructors part way through so there was no consistency from class to class. We then switched to semi private lessons hoping to get better attention from the instructors but setting the lessons up each time was a nightmare. Every new session we wanted to start was a mess of paperwork, phone calls that were never returned and a waste of our monthly membership fees. After waiting three weeks for a follow up from our lesson request, the only time I received a call back from the director was after I called to cancel my membership. Buyer beware-you can sign your kids up for semi private and private lessons through the Rec Plex as a non member for less money than you pay at the YMCA for member lesson pricing. And they at least return phone calls. I always hesitate to leave a negative review but this one is very warranted.