Crème Cakeshop & Bakery

We stopped in about a year ago for some cookies and coffee. A colleague of mine had brought a coffee cake into the office that was easily the best I’d ever had. So I was excited when I had an opportunity to show the kids what a real bakery and quality baked goods are like. Unfortunately the service was poor; slow and unresponsive and the cookies were exceptionally average. Not bad, but not good.
It’s a shame, but the reviews do seem to confirm that his place is either spotty at best or has gone downhill at some point. I keep coming back to Unilocal each time I need a bakery in hopes of finding new reviews and a return to form for Crème, but I haven’t. Sadly, I think that this place has just seen better days.

Horrible sloppy cake!!! I can’t not believe they would let a cake leave their shop like this!!! The cake was damaged when I arrived to pick up the cake. The coloring was smears and the work was sloppy. I paid $ 104 for something I could have made myself. Do not trust this bakery!!! Quality sucks!!!

Similar to JoAnn P’s review, I placed an online order Friday, July 10^th for Tuesday, July 14^th. I did not receive the call within 24 hours that was promised. On Sunday I called to confirm, and was told my order would be ready Tuesday morning. I realized Monday morning at work that I had received an email Saturday night saying «sorry close on Tuesday». I emailed back explaining that I had received confirmation of my order, and requesting confirmation that the bakery would be open and the order would be ready, but received the same response without any explanation.
The website does not have updated hours, different even from the hours mentioned in the voicemail message.
They may be good to drop in and get something to eat when open, but I would not count on them if you need to order something for a future event.

I needed bakery for a funeral that was scheduled on a Monday. I called Crème Cakeshop on Sunday July 12, 2015 at 11:45. A girl answered and I asked if they were open the following day. She hesitated and I said tomorrow is Monday. She said yes they would be open til 6:00.
I then asked how late they were open today (Sunday) and she said 6:00. I said the internet showed they close at 2:00 on Sunday and she said no, we are open til 6:00. I drove to the shop and arrived at 2:15 and the shop was closed and there was a sign on the door that stated as of April 1^st they would be closed on Mondays. I would be afraid to order or buy anything from this shop with employees that don’t even know what the hours are!

If I could give negative stars right now that’s what crème cakeshop would be getting!!! I placed an order for a cake, sent two pictures one of the color scheme and one of the design, had 3 conversations w/​Stan, and a followup email to confirm the order we discussed and YET when my client went to get their cake it was completely wrong, wrong, wrong! And he stated I changed the color from beige, cream, brown & gold (baby shower cake) to purple and red!!! Seriously??? Purple and red?! WTF! Then managed to go from 6 versions of cupcakes to 3. All of this just 3 hrs before the baby shower is to begin! Never again!

They FORGOT to make my CAKE! I ordered the cake for my sons 5^th birthday. The day of his party, I went to pick it up and the worker informed me that there wasn’t a cake in my name. She called the owner/​baker and he said he never made the cake. She asked if I confirmed the order, which I had. She looked it up and said, I see your order, it’s right here, but the baker must not have seen it. I couldn’t help but cry. My son was looking forward to the cake HE picked out! I had a house full of people coming over for a birthday party without a birthday cake! I asked to speak with the owner and she said that he was gone for the day. I wanted to know what she could do for me, her answer, I could buy one of the cakes in the display. WOW! I never received a call or an apology from the owner. That is no way to run a business. My son was so upset when I came home without the cake. He cried, which is something no kid should have to do on his birthday.

This bakery has fantastic sweets. I love the Napoleons and the Cannolis are great as well. My kids live the cupcakes and cookies. Definitely give it a try!

Wow this place is incredible. We were wedding cake shopping when we came across the reviews for the Crème cake shop. We came in the same day, with no appointment and met the baker. He had so many photos and was incredibly helpful. I wanted a traditional fruit cake for one of the layers of our cake and he immediately understood and started making recommendations. We brought our ribbon and monogram which he put on the cake and delivered it to the venue. I loved that their pricing was direct for the cake and they weren’t worried about how many people or for charging by person. Getting the cake I wanted was their priority and I greatly appreciate this.
We received so many compliments on our cake and I would highly, highly recommend the Crème shop if you are looking for a wedding cake. Thank you so much for our incredible cake, it looked and tasted even better that I imagined. Thank you

Our wedding cake was amazing. Looked amazing. Tasted amazing. We ordered in March for an April wedding. The help we received when ordering that cake was wonderful. It was an easy process and everything came out perfect. The cake was top priority for me and I don’t think it could have been better! Bravo!!!
Why not 5 stars? I intended to make this my go to bakery for everything and I was excited to have a real bakery close by. However I have come in twice since the wedding and the young girl at the counter has been of zero help. I don’t know if that is a lack of training or just her own attitude. I’ve wanted to place two orders for small cakes but was brushed off by this girl. The first time
She couldn’t help at all, this time She said she could take cake orders but could not help me unless I knew exactly what I already wanted. This time she even tried to wait on people before me that had clearly come in after me. They were kind enough to immediately mention this to her. And then she just stared at me like a dear in headlights. She didn’t really try very hard either time to make me feel as though she WANTED to help or keep my business. She handed me a paper. I said «ok. I’ll have to go somewhere else then». She didnt blink.
Unfortunately this makes me want to go back to getting our smaller party cakes at Jewel. If an experienced staff member was always on staff this might be a great help to retaining business.

Review is based on me driving over to the shop and finding it closed. I checked the website before I drove over so I was surprised to find it close. Poor customer service.

I wanted to order a small wedding cake here. On their website, they say they give samples of the cake and frosting flavors they offer. I called them to make sure I could do a taste test (because my cake would only be for 10 – 14 ppl). He said usually they don’t do it for such a small cake, but to come on in. I came with a friend and the owner (?) hooked us up with all the cake flavors and frostings. All were delicious but we chose the Carrot cake (it’s my husband’s favorite) w/​cream cheese frosting in the middle and butter cream on the outside.
The cake decorated with fondant flowers would’ve been double the price so the girl who was taking my order suggested I buy real flowers and bring them in. I did and the cake cost went down to half the price (from $ 150 to $ 75). I wanted a two tier cake so that size was more for like 15 – 20 people. But I said OK. I also purchased some cute kissing birds on a nest from JoAnns for $ 5 and they put that as the topper w/​4 red roses and white flowers on the side.
We celebrated at a restaurant. When they brought out the cake, it looked beautiful. Best part about it was it was DELICIOUS! One of the best cakes I’ve ever had and I’d say THE best carrot cake I’ve had. Everyone raved about it. It was moist, tasty, the butter cream wasn’t heavy and the cream cheese frosting in the the middle was yummy and just the right amount.
I will definitely go back to this place and order again and would recommend it. Good bakeries are hard to find these days.
Ask questions and use your creativity and the price can be lower.

Went in there with my son expecting cupcakes since they are all the rage and my son wanted one but found almost nothing we asked for a few cookies one piece of carrot cake and one red velvet and 2 conoli the guy said 2 right and I said yes and one of everything else, it came to 20 bucks! He charged me for a extra carrot cake that I didn’t want but my son loved the cookie I got him, they should bring more of a selection and cup cakes back they look nice on the pics I wanna walk into to a bakery and look at all the shelves stocked with goodies. It’s a good location maybe they were just really busy and ran out of everything. I’m glad they didn’t run out of the conoli it’s perfect flaky and sweet and fresh! The best! We will return !

I live five hours from my parents and needed to find a cake for my Mom’s 60^th birthday. I tasted their cakes when we were looking for a cake for our wedding, but we decided to go with pie. My Mom, who has very high expectations as my Grandmother was a cake designer, really liked their cakes from our tastings. So, I went online and submitted an order for a cake.
I specified that I wanted the mousse filling with fruit (which cost extra.) Online, these images are shown as mousse with actual chunks of fruit in them. What we received contained no fruit pieces. I specified that I wanted 3-​dimensional red flowers (extra cost) on the whole top of the cake, but no roses or mums because she doesn’t like those. They called to check on what I was looking for and assured me that it would not be a problem. There were only three small flowers drawn on top of the cake which looked like those simple 2D shaded in loop flowers that you draw in elementary school. Unfortunately, one of my brothers was in charge of picking up the cake and was unaware of my specifications, so I was unable to ask them to correct their mistakes.
My Mom and I were both extremely disappointed in the shotty, hack decoration job and unmet expectations. I just can’t imagine being a professional baker and trying to sell that cake as the accumulation of everything that I’ve learned. How embarrassing. It tasted fine, which is why I gave them the second star, but I can never trust them to make me a cake again.

I like to buy myself a pastry at the end of the workday on Friday. I came in wanting a cupcake. They had two different kinds of red velvet cupcakes. I think one was buttercream and the other was cream cheese. I took the cream cheese. Wonderful. Definitely plan to return.

They have delicious cakes. Well just a bit expensive for me.
They are in the same plaza of my usual weekly stops for Chinese Grocery but never noticed this place. I happened to book a Birthday party in the same plaza and saw the bakery sign. It means I don’t need to carry and store the cake for the party. I just need to pick it up at the next door.
They offer European Sponge cakes which I didn’t know what exactly was that. Well I picked the chocolate European Sponge cake with strawberry frosting. The cake was $ 39 for 10 – 15 pp. I thought that’s not too bad. Then I asked for Angry bird sign which was not a great move for me. The lady told me there would be a FEW bucks surcharge. My understanding was somewhere around $ 5 which I could deal with. Perfect! I had a cake reserved next to the birthday park and I just need to pick it up 5 mins before the cake time. Smart mom!
By the time, I picked the cake up. I need to pay $ 54 plus tax. What?! A red angry bird face costed me $ 15. Should have chose something from the book. Well, too late. Don’t get me wrong. The cake was awesome. The chocolate cake was moist and spongy. The strawberry filling was fresh and very fruity. Everyone liked it.
Lesson learned here. Need to finalize the price on the order.

When I came in to this cute little shop with nice and full display cases, the woman running the counter was on the phone taking an order. The chef was also standing there, and they were conferring back and forth the customer on the phone. I stood waiting for a good few minutes, which is no problem. However when they were done on the phone, there was no apology or welcoming greeting to myself or to the woman that came in while I was waiting and was also in line. I didn’t let that stop me and went on to order a Napoleon and a few cupcakes. The woman did take great care to make sure that none of my cupcakes smashed on top, and that the box was taped properly to keep them that way.
I got home excited to try my choices. The Napoleon was for my boyfriend, but I snuck a taste. It was super delicious, very authentic. Then I decided to try my carrot cake cupcake with cream cheese buttercream frosting. The cake was good, but I did not enjoy the frosting. While the flavor was nice, there was a big chunk of unmixed ingredient in it… I think it was butter. I couldn’t eat the rest of it after that, so I decided to move on to another cupcake. I tried the banana cupcake with buttercream frosting, which was disappointing for me. The cake was more like a muffin, and mine was a little too done on the bottom. I didn’t care for the frosting at all. I like a sweet, heavy frosting on my cupcakes, and this was extremely light. Not my thing at all.
I will not be back here again for cupcakes, but I’d like to try their other selections, since the Napoleon was so delicious!

Went here again today, and while they changed the boxes, the cupcakes are still to die for! Had a banana cupcake with chocolate frosting and it was sooooo amazing! Their frosting is light and creamy. Delish. Bananas are fruit and full of potassium so it was basically a health-​food dessert, obviously.

Reviews are certainly all over the place. Maybe it depends on the day of the week, who knows.
First, the name is a total misnomer. It is more of a Coffee & kind of a place, not a true bakery. There were a grand total of 5 cakes in the display case and of those, one already had happy birthday written on it. I was in need of dessert for a dinner party. They suggested I order a cake ~ I’m here right now and this is supposed to be a bakery.
Yes, they had a number of coffee cakes, cookies, and sell Intelligentsia coffee, but what about dessert?
Have to say, the cake I ended up purchasing was okay, not outstanding, and not something I would have ordered. Majorly disappointed.

Placed an order for a New York style cheesecake. They were very professional on the phone and was helpful in explaining the differences with the different types of cheesecakes they made as I wasn’t familiar on the topic. Ended up getting a 10″, which came to about $ 27 and they require a $ 10 deposit over the phone.
The cheesecake looked quite elegant and really enjoyed it. Wasn’t lacking in quality.

Tried the oreo, vanilla-​raspberry & pumpkin cream cheese cupcakes. All were good! The oreo frosting could’ve had more flavor, I think! I mean… you should see how large and amazing it looks.
I enjoyed them all and totally love how unique they all were. Can’t wait to try more! I will be heading there for any future birthday celebration… and well… just because. Hah.