Freund Container & Supply

If you want hassle free shopping, right product delivered, on time and professional customer service don’t always go with the «cheapest» because Freund will make you pay.
300 items ordered were supposed to be delivered a week before Christmas as gifts for children. Items didn’t arrive on time so I called all week asking about delivery status. Customer rep continually reassured me that they would arrive before the 25^th. On the 23^rd a shipment arrived of 300 items that weren’t what I ordered. When I asked the customer rep what they could do she unprofessionally stated that there was nothing they could do or were willing to do. Had these been delivered on time then we could have arranged to get the right item. Now they are just taking up space because Freund isn’t taking them back for 2 weeks. She was rude enough to act like taking them back was a favor. Now 300 children didn’t receive their entire gift and I’m sure Freund and their employees got their gifts this year.