Groomingdales by Sarah

I had a fantastic experience here, I had two large ragdoll cats that I brought in, normally I wash and room my cats myself but with two large breed long hair cats and working long hours I just thought it would be easier to take them in once or twice to help me out. Well when I got there my cats were kinda scared so I wanted to stay with them (yes I know, but I baby the hell out of my cats lol) she graciously let me sit in the whole process with both of them, my boy was a breeze but my girl hated every minute of it. I’m still glad I stayed, after the bath she dried them both, game then a little brush down and trimmed their nails, then put the cutest little bows around both their necks, I absolutely loved it! She was very nice and there wasn’t an overwhelming amount of other animals there at the time which was good. She had fair prices too, I still do my own grooming for now because I like them to get used to it, but I will most definitely be back when I start to get super busy again! I’d recommend this place to any cat or dog owner.

I have gone to Groomingdales for the past 6 years and I will not be going back. Try Gigi’s in Downers Grove. They are excellent! I have a pomeranian and when the dog flu was going on, my vet told me not to go to the groomers for a while until things settled down. I listened to my vet for obvious reasons. After about 2 – 3 months, I took her to Groomingdales. They looked at her and said no problem. I have always paid and always left a very generous tip and WAS an excellent customer. When I went to pick her up, I was thanking Sarah and her team and she came out and started yelling at me in front of her staff and the charge was more than double! SHE did not have the courtesy to call me and tell me ahead of time? She poo pooed the dog flu and said it was no big deal and I should have brought her, (my dog) in sooner. I was embarrassed for her and for her staff. The owner treated me, a very loyal and good customer, with such disrespect. I