Taco Bell

Let me tell you. Employees all sound like they might be on drugs. Drive through line takes about a hour on a good day. But holy shit. If you want real authentic Mexican food this is the place to be. Sarpinos still takes the crown for being the worst place to order from.

I wish I could give this place zero stars. The line for the drive-​thru was backed into the street. The line inside was backed up to the door. How can a business on lunch hours be that f****** slow?

Fuck you guys. Man. Yeah your job sucks but what the fuck you don’t close for an hour. Two nights in a row that no one answers at the drive thru.

Location is a bit of a bummer because of the small parking lot but it was convenient because we were leaving on a trip and needed a quick cheap bite to eat before jumping on 355. So we ordered our usual of 3 steak quesadillas and 6 5-​layer beefy burritos minus beans/​sourcream. So we ordered and the lady said our total and to pull up, we noticed it was cheaper than we usually spend so I double checked with her when we went to pay that everything we wanted was listed. She only put down 1 burrito and 3 quesadillas. So we mentioned this and she fixed it but it would take more time. Since it was the noon «rush» she had us pull forward and wait. She had already gave us the quesadillas and 1 burrito so we just took the time to chow down which worked out for me since I would be driving and its better to use 2 hands with a quesadilla. Took about 10 minutes but when she came out she handed us the rest of our order and a chocolate cake on the house! Above and beyond and totally awesome. Especially since we got to enjoy it on our vacation. It pays to be polite and patient.

Dinkiest nacho bel grande ever. Also I asked them to not put the jalapeño sauce on my son’s quesadilla and they did. Lame.

Ordered, only gave me half of what I ordered. Was told it was 12 dollars, was actually 8. Math, how does it work?

1) They’re liars. The so called «establishemt» is not open when they’re supposed to be according to the Internet.
2) Furthermore, why don’t they serve cinnamon melts.
3) In addition, your water was frozen and your hash browns were soggie.
4) Why can’t you just dip by cones in phenomenal chocolate. Fuck you.
.

I am highly disappointed in this place. I came here after work on a Tuesday morning. 07:15 AM I pull into the parking lot and see a young boy standing at the counter. He watches me walk up to the door, and try to open it. It was locked, and I could swear they were open at 7 for breakfast. No big deal, I walk away (the worker is still staring me down btw) and get in my car. As I back up and start pulling away, I watch the kid come to the front door and unlock it! Obviously this establishment doesn’t want to serve customers … so I gladly took my business elsewhere, and will from now on!

It is getting worse. Brown water out of the soda machine (it has had a tainted taste on and off in the past), sticky floors, sticky tables. This place is disgusting. It makes you wonder how bad it is in the kitchen if the area where the customers are is that bad, you can only imagine the employees only sections. I’m not longer going to eat there because I don’t want to catch Botulism or something like that.

Only giving it three stars because there is no pizza hut attached. If it was a true kentacohut 4 stars all day long. Who doesn’t love taco bell. You pay for it the next day, but tastes so good.

Sometimes you just need a regular bean burrito.
Don’t act like you don’t understand what I’m talking about. This is Unilocal.I like gourmet. Blah blah. I’m better than you because I know what truffle oil tastes like. Blah blah.
It’s Taco Bell (and KFC, but let’s pretend like they aren’t married at this joint, mmmkay? Except maybe those biscuits. GRUB).
Don’t expect Yerbabuena here, but don’t hate on the slabs of hot beans in a tortilla with shredded cheese and finely diced onions. Add some extra hot sauce to that and you’ve got a perfect meal. Sort of.
It’s cheap. It’s delicious, and the only thing better would be if this were a Pizza Hut/​Taco Bell location. Everyone knows those are the best and they’re so rare.

It’s clean when I go at lunch and the restaurant is usually swift with order in-​take, much faster than the drive-​thru…

I went to this toco bello today and they charged me one thing and rung up a differnt amount on the card, my total was 8.29 i paid with credit card they claimed I gave them cash when my real total was 3.29 and they tried to pocket $ 5.00 be aware there are some shady people here. I have been going here for a while and this is the first time they CLEARLY tried to scam me, but be carfull

Always a drive thru line backed up… They take forever to fill orders.

This review just goes to show you how something could start out really super, and then turn to absolute crapola.
When the hubs and I moved here, the place was great .
Whenever we went, we had snappy service and our order was always correct. Which is no small feat when you are referring to take out food.
Not that it our orders ever got complicated, but as a general rule. someone who gets paid the scandalously small amount that our minimum wage is set. doesn’t get paid to care about your order all that much.
So when it started to go right in the crapper, I ignored it. Like when I asked them to hold off the lettuce and fiesta on the tacos. I’d come home to find one, or both.
The other service had been good, mistakes happen. it wipes right off. so whatever.
Then it kept happening every. single. time. Kinda irritating.
Just not enough for me not to say anything about it.
Until last night. Our once a week eat out night found us there again, do to it being? Cheap, fast, and lack of dishes to wash afterwards.
The hubs went out into the piss cold to procure said food, as I gave our son a bath.
When he came home to unwrap the grub, we found the usual. My tacos covered in lettuce and fiesta that he had asked them to hold off. And then. Some wise ass decided it would be good to replace a steak taquitos with beans and cheese.
Plus, my husband had caught them in mid screw up of another part of our order, so it really was the last bit.
I called to voice my concern (okay bullshit, we all know I called to complain. ;) When I asked to speak to the manager, a really angry woman answered that «it was her». I remembered that tone at retail, and she’d probably be on the end of hearing complaining all night. and she had about enough.
While I really sympathized, I found myself spinning to the place of retail dread. Entitlement bitchery.
Her lack of customer service skills didn’t help, or maybe she felt like she had coddled enough fast food consumers that she couldn’t give a damn about the presumed burby white girl on the phone.
She went on to tell me that it was impossible that there were beans in the taquitos as they don’t come with beans. (no… really?).
Even though I explained to her that we were well aware of what they were supposed to come with, but there was an ass like bean substance in its place where meat should be.
She did everything short of call me a liar, and I really resisted the urge to hop in my gas guzzling SUV, and shove her hand into a mess full of beans and unmelted cheese.
In the end, she only stated if I came in with my receipt, she would go over it, and then decide if anything should be done.
Cranky! I don’t want a free meal (what good does it do you when they can’t even get a taco order right?), just the better service! How about a «sorry we suck.» «We’re sorry that we suck, that cause you to suck.» even?
Lame.

Four times out of five this is the best KFC/​Taco Bell I’ve ever been to.
Seriously.
I don’t know the specifics but I’m pretty sure it’s owned by a woman and she employs primarily her kids and her kids’ friends. But not in that bad customer service but get paid peanuts way, but rather people that show a vested interest in you actually walking away satisified.
As opposed to just about every experience with Taco Bell back in Chicago, I’ve only had my order screwed up ONCE here. In that case my order was taken by a kid who had clearly just started and had no prior experience doing much of anything. It took him 10 minutes to get my order entered as he didn’t know how to modify items and by the end of the ordeal I was paying $ 5 more than usual because of it. Had I not been in a hurry I wouldn’t stayed to complain or at least get a refund. But it was $ 5 and I had bigger fish to fry.
But really, just about every other time my order is taken quickly and accurately and filled to spec. It’s very economical and of course horrible for you but c’mon, it’s KFC/​Taco Bell and that’s exactly why you’re eating there — right?