Lowe’s

Great Store! The store is very clean and it was easy to find just what I was looking for. Lowes staff is super friendly! Their customer service is excellent.

Wow, talk about customer service! I was just getting some keys made but every employee greeted me with a genuine smile and offer to help. Great environment, I would definitely come here again.

The young lady in the paint department told me the sample ceiling I brought in wouldn’t match 100%, because it was a popcorn ceiling. I was very disappointed. She then told me, my sample looked like regular white ceiling paint. She open a can tested it on my sample & it match perfectly. I left there a happy customer.

****Sour Location*****
Every experience I’ve had with Lowe’s has been great. Up until the Lithonia location. I give this place cool points for being very clean, orderly, and fully stocked. But other than that nada one.
I decide that my first home projects would be painting. So I head to Lowe’s on Day 1 and pick out paint samples. I also needed to grab replacements lights for the porch so I head over to the ‘lighting’ isle, but apparently light fixtures and light bulbs need to be separated, so I ask someone, she gives me major attitude, or maybe not being that she just stared at me like I was from another planet. I thanked her for her help or lack thereof and walked off.
Day 2– I decide on my paint color and return to Lowe’s (because I had a gift card) to purchase my paint. Well the paint chick appeared to be a mute. When asking her questions she was very vague as if she didn’t know the answers. She asked what texture I wanted my paint… I mean really how the hell should I know? The one that looks good on interior walls! I’m not a decorator I’m a numbers gal. So she laughs and hands me a sample stick with different textures. Could she not have handed me this to begin with? So I pick glossy, she says I can’t have glossy with the colors I picked, umm again, this could have been stated when she handed me the stick.
Final complaint. Instead of picking the paint you want, you give the paint person your color sample and she picks out your paint. I get to the register and my bill is over $ 100 and this is with a 10% off coupon. Granted 10% isn’t that much but geez, when did paint cost as much as a Coach clutch on clearance?
Next time I will stick to what I know… and I know paint is WAY cheaper and probably just as good at Walmart.