Painfully slow drive thru… Avoid! 10 minutes for a plain coffee with only one car ahead of me?!?
Jennifer B.
Évaluation du lieu : 5 Rockville, MD
Fastest frapp I’ve ever received, going through the drive-through. My husband’s coffee was very specifically ordered and it was delivered perfectly. Kudos.
Virginia Y.
Évaluation du lieu : 1 Seattle, WA
Possibly the worst starbucks I’ve been to. I ordered a pumpkin spice latte and not only did they forget my order, I had to ask them to remind them. I don’t even know how that was possible when the place didn’t have more than 10 customers. Is drive thru THAT busy? Also the wifi here SUCKS it was so slow and things loaded like a turtle. I got a refill after I finished my latte and decided to get a green tea instead for the road cause I was leaving. I don’t know how they could screw it up. They gave me the wrong tea, it was a mint tea. Seriously? You literally just put in the tea bag and pour hot water. How could anyone screw that up? Bravo to this place. I think the only reason it hasn’t shut down yet because there aren’t any other starbucks near by or other drive in coffee places since everyone seems to live in their cars here.
Katherine E.
Évaluation du lieu : 4 Troy, NY
Stop in here on my way to Lititz. Venti Chai tea latte and a slice of banana nut bread. The best, always moist.
Jezelle R.
Évaluation du lieu : 1 Baltimore, MD
one of the worst experiences I’ve had at a Starbucks. It was NOT busy and the barista was still a d*@%. I ordered a macchiato and he read off my order as a Mocha something… so I waited, looking confused bc I didn’t think it was mine and he just rested his back against the counter and looked at me like I was a fool and didn’t ask me if he could help with why I looked like a deer in the headlights. So finally I had to flag someone else(not the barista) down and he told me it was a macchiato. I took it, walked out and took sip bc I didn’t want to be there any longer and it was definitely not my drink. I’ve worked in the industry before and sometimes you have a right to ignore people if it’s crazy busy or if the customer is being difficult. It was not at all busy and asking for what I paid and ordered for is not being a difficult customer– not only that but to not address a customer who is clearly confused about the drink you just put out is a no-no. Terrible customer service and I didn’t even get what I paid for an overpriced coffee.
Adam K.
Évaluation du lieu : 1 Marietta, PA
I come here just about every day. For the past week I feel like I’m at McDonald’s. actually McDonald’s would be a little more consistent. I just get tired of asking for them to fix my drink. Not sure why it’s so hard.
Tim W.
Évaluation du lieu : 4 Lancaster, PA
This Starbucks is at a great location, right next to Giant grocery store and Salad Works. Nice section of outdoor seating and they never mess up my drink orders. The staff is extra friendly as well.
Jason K.
Évaluation du lieu : 1 Lancaster, PA
See the notes in my check in. Will not be back to this Starbucks for a very long time. I hope no one trips over the electrical cord in the middle of the floor or the really wet floor from them deck scrubbing at 11 am. Would any other restaurants been successful doing a deep cleaning during a busy shift. Glad you guys are clean but seriously this wouldn’t wait.
Carrie G.
Évaluation du lieu : 5 Lititz, PA
Love my Starbucks Barista’s here! Every morning they are so friendly and they all know what I get. It’s so nice that they know me by name and by the drinks I order. They aren’t just employees making drinks… they really know their customers and pay attention to them. It’s great service… great drinks and great food! I always enjoy getting my morning coffee and breakfast here!
Shane L.
Évaluation du lieu : 4 Lancaster, PA
This starbucks is much like the others. The staff is friendly, but that could change within a year because of starbucks turnover rate.