Five Cats and a Dog Pet Sitting

Speaking from someone who has been around the block and extremely knowledgable of pet care industry practices, GO ELSEWHERE. I hesitate to put negative information because I feel people try and do their best, but I ended up having to stop services which had been arranged prior to my traveling a thousand miles away for 3 weeks. Now, I had been the primary caretaker of my pets for a decade (all my dogs were senior citizens to geriatric) and this was the first time I had left for such an extended time. She was good about texting information, but I got a text saying my family member who was staying at night wasn’t feeding my dogs and was told my pets weren’t fed and she had to give them food (something my family member was doing, she was checking and letting everyone out and not required to feed) because they seemed as if they were starving. My dogs are good eaters and would be obese if I left food down all the time, yes they ate up what was provided. Due to their extreme change in routine they had some accidents and was complained that she had to spend 45 minutes cleaning up. I don’t know what I was paying for, but apparently there was supposed to be a cut off of certain time constraints and services provided that I wasn’t made aware of. I’ve worked in the pet industry for 15 years and have included a fair bit of pet sitting in that and would NEVER complain of fairly minor and expected things. It would have been ok to make sure they were being fed, but the way it was worded was very accusatory and rude. I canceled and lost money on three of the five days of service I had paid for and had to make emergent arrangements from 1000 miles away during an already stressful business trip being gone for 3 weeks, which I had never had to do with my pets before. Keep in mind, I’m already additionally concerned because all of my pets were older, and me being their primary caretaker they were already very stressed by their routine being turned upside down, and I’m left scrambling to find proper care for older pets who are already stressed.

Penny is unequivocally the best sitter/​walker I’ve ever had. My dog absolutely adores her and loves spending time boarding with her. He comes home happy and exhausted (from playing!) every time. I know Penny treats him as if he were one of her own, couldn’t ask for more as a loving dog owner. I’ve used her on a monthly basis for the past 1.5 years. She’s been on time, available, and accommodating every single time I’ve ever needed her. She’s taken my dog on short notice and extended stays when I couldn’t get back as planned. I can reiterate how easy she made it to care for my dog when I was gone. I doubt I’ll ever find somewhere as good as 5 Cats and a Dog. Without a doubt the best boarder/​walker in Arkansas. I’d never leave my dog with anyone else!