Randy’s Auto Care

We discovered Randy’s Auto soon after moving to old town Littleton. We had mediocre service at other chain locations and were looking for a family owned shop. So far they have been fantastic to work with. The prices are fair and they do good work. Troy even went out of his way to take care of a tire warranty that I had bought somewhere else, and then didn’t charge us for mounting the replacement. We will definitely continue taking both our jeeps there. Highly recommended!

My car broke down on the side of I-​70 going up the mountain and I thought I had blown the engine — I had ignored that pesky little «low oil pressure» light for a couple days. As you can tell, car maintenance, and cars in general, are not my forte. After being towed down the mountain, and fearing the worst, I was super surprised when Randy’s mechanic found that it was just a belt that needed replacing! It would have been very easy for them to convince me it was something much more expensive, so I am so grateful for the honesty. This car is old: a 1996 Buick, mind you — so I asked them to give the car a thorough once-​over to see if there was anything else that needed fixing while I had it in there. Again — this would have been a prime opportunity for them to work me over, but instead they told me the car was in actually in great shape, would probably last another five years — I just needed two repairs: (a) one was the oil pan (which I already knew about — thus my «low oil pressure» light coming on every month or so, and (b) new shocks and struts, which seems reasonable given my car has 70,000 miles and I am on originals. Troy helped me decide which to focus on now (the oil pan, due to my tendency to ignore warning lights) and to put the shocks/​struts on my «to do» list down the road — no pressure, no sales pitch. Before I agreed to the work on the oil pan, I spoke to my brother and followed up with web research on what I could expect to pay for work like that. The price was right within the stated average. So, in a nutshell, I thought they were honest, fair, upfront and I will absolutely be using them again in the future.

I found these guys on Google under Porsche mechanic Littleton. Anyway, Troy answerd the phone… told me he was getting slammed tomorrow and to come in on Friday, it was going to be dead.
On the way over, as luck would have it, my check engine light went off and I was dancing. They were pretty cool about me bringing my own oil filter, because being a Porsche they are hard to get ahold of… I also had the oil filter key which was probably saving them some grief. They didn’t have the oil, but they had something close to it, so we pulled it off.
They let me inspect under the car, which I really wanted to do. I will come here again, I think they’re trustworthy, for mechanics anyway. lol.

We found Randy’s on Unilocal and contacted them about getting a pre-​purchase inspection. Troy and the whole gang over there were amazing! They were honest, quick and saved me from making a huge mistake in a purchase. They were very professional and knew exactly what was wrong, and right, with the car I was looking to purchase. I would highly recommend them for a pre-​purchase inspection.

I called Randy’s this morning on behalf of my daughter regarding a pre-​purchase inspection for a used car she was interested in purchasing a local car dealership. Troy answered the phone and he was extremely helpful in identifying what the inspection entailed and information about the car. I confirmed an appointment time for her this morning. My daughter just called to tell me that based on their inspection, Randy’s (Troy) saved her perhaps a couple of thousand dollars in repairs and a potential safety issue — for only the cost of the inspection. Troy contacted a couple of people he knew to help her locate a car. Thank you for your honesty and great customer service. Too bad she lives in Colorado Springs or you would have been her ‘go to’ for car repairs. Valuable lesson learned — do not purchase a used vehicle from any place without a pre-​purchase inspection.

These guys are pretty good and have done a great job taking care of my old Ford clunker p/​u. They are always professional and give a clear description of the work and estimates. They might be a little higher in terms of price but it has been worth it to me as they know their Fords. The only thing they need to work on (to gain that 5^th star!) is in follow-​up. You have to keep on them to get updates on the work. Most of the shops in Denver are like this but I don’t think it would take them much to get to that next level of service.
Recently, my truck broke down up on I-​25. Caleb was able to get me a reasonably priced towing service ASAP, and they got the truck back to the shop quickly and safely. Took a few days to diagnose and fix the problem. I appreciated that!

I’m actually very disappointed I have to write this review. I’m all for supporting local business and the folks at Randy’s were very nice. However, you want an honest mechanic. Randy’s isn’t it. I took my car in for an oil change and tire rotation, etc. I was there for just over 1 hour 15 mins. When my car was ready, as I paid, I asked «You did all the other items that the flyer said today’s oil change included correct? Like rotating the tires?» He said with a smile, «Absolutely». Well, they didn’t. How do I know? My wheels are very unique, they were not rotated.
I would have loved to have this local business as my new «go-​to» mechanic. I guess it’s hard to find an honest mechanic.

Awesome guys and gals. Trust them with all my vehicles.

Horrible mechanics, customer service, and no management at all. We took my
girlfriend’s Subaru Outback in for trouble with a check engine light staying on and
a power surge problem. They ended up putting in a new altenator only, never
correcting or eliminating the check engine light problem. The bill came to $ 468.00.
Wow!!! It gets better. When I was told by Tim that the car had been test driven and
was ready to go, I went to pick it up. I wasn’t even out of there parking lot when I
heard the horrible winding noise and felt the difficulty in steering. I immediately
turned the car around and took it back to them. I got a world class run around,
Tim the service writer went home, the mechanic smelled strongly of marijuana,
no one cared as it was Friday and time to go home. I went home and removed
the power steering fluid resevoir and flushed it out. I placed new fluid in it and
it seemed much better though not perfect. We would never go back to these idiots.

Very friendly customer service, competitive pricing and excellent mechanics. Would highly recommend this place for anyone who wants a wonderful experience.
Randy, Caleb, Casey and others, thank you for taking such good care of us and our car. We truly appreciate it, and will be coming back again for our future car needs.

Only been there a few times and they already greet me by name. Shuttled me home. Took good care of my car.

Being new to the area, I no longer have a trusty mechanic. Due to the reviews off of google — I was hoping this would be my new spot. Unfortunately that was not the case. I brought in my car when my power window went out and wouldn’t roll up. I had researched the issue and had a pretty good understanding of what needed to be repaired. I received a call about the cost to fix it, over $ 300 for the part alone. Little did the manager know, my husband had already called NAPA to see the price of what the part cost, under $ 200.. . when we told the manager about this he kind of stumbled and said something along the lines of «ok, great — we will give you a $ 10 rebate for finding the part yourself.» Still walked out of there with a $ 350 bill due to parts and labor. BUYER BEWARE, they are ready to rip you off!

Great mechanic shop. Everyone is very professional, polite and honest with what work needs to be done. The owner, Randy, takes the time to learn you by name and is friendly and outgoing. Front office staff is always helpful and punctual, get you in for appointments very quickly. Mechanics do a great job! Highly recommend as a mechanic.

We had taken our Forrester to another shop when the check engine light came on a month or so ago and they said it was a misfire somewhere and it wasn’t a big deal. The light went away for a bit and then came back so we went to Randy’s to get a second opinion. They agreed that it was a misfire but said it was due to a broken piece that was allowing too much air as well as dirt & other debris into the engine. They got it all fixed up same day and stayed late to let me get the car. The only reason I gave 4 stars is because it was more expensive than I would have expected, but the staff was incredibly friendly and Brett did a great job of explaining the problems and the fixing process to me.
We may have found our new mechanic.

I googled «auto care» in Littleton because my truck wouldn’t start and they popped up in my search. I called them and told them I was broken down. In less s than 5 minutes a guy came to where I was with jumper cables and battery in tow and had my car running in 1 minute. Luckily, it was just my battery this time, however, these guys have already earned my trust and for all my future car care needs. The ks for your help today guys!

We have taken 4 of our vehicles to Randy’s over the last two years, all in need of some extra special care. Every time, we have experienced excellent service and follow ups. My son has taken two long out of state drives (1000 miles) in his very old Izusu Trooper, and both times the guys at Randy’s have done the «pre drive» safety check, and both times he has made it safely. I usually deal with Brett. He is great! Highly recommend this place. Quality of work, price of repairs, service time, and communications all come with high ratings. Thanks Randy’s Auto Care.

If I could give this shop zero stars I would! I took my Jeep here a couple of years ago to have the tail light replaced. A couple of months after the repair the tail light cover just feel off the light assembly. To make a long story short they ordered the Sport Liberty light put it on my Renegade liberty and glued my old tail light cover on it instead of ordering the correct light assembly. When I called them to get the correct light assembly I was told I was out of warrenty and that they would neither fix their shoty work or refund me. This shop is dishonest.

We used this shop for over a year, and felt we received good and honest service. Then we started getting some pretty suspect estimates/​work from them. We took my wife’s car in for a sound it was making, and they had us authorize $ 800 worth of repairs, none of which fixed the issue. It turned out to be related to the transmission, and had nothing to do with the issues they diagnosed. The work was basically pointless on a car with a bad transmission, but they didn’t seem to care that these repairs were only done because of their misdiagnosis.
I’m definitely glad I got a second opinion on my own car, when they said that a small oil leak would «probably» be fixed if I just had them redo the timing chain (for $ 2200).
I really wanted to like this place, but they are either incompetent or dishonest.

This was my first visit to Randy’s auto repair center and I plan on going back soon. Brett was fantastic, took the time to explain everything to me and was very honest about what the priorities should be with fixing my car. Because there were quite a few things to fix, they had to keep my car overnight, however, they paid for the cost of the rental so I wasn’t out anymore than the bill I was about to pay them. Definitely the place to take your car for its maintenance.

I’ve been to Randy’s Auto a few times for my WRX. I’ve actually gone to them a few times in the past now but never got around to Unilocaling it.
These guys are honest and fast. I’ve never had to wait more then a few hours to wait for my repair to be done! They’ll take the time to explain to me just exactly what is going on with my car– meaning they dumb it down to even my level of car knowledge (none at all).
One time, they even took a look at my car because I thought something was off because it wouldn’t start each time– they had it all day, testing, driving it around, and found nothing and returned to me at no cost. Basically, make sure your car mat isn’t in the way of your clutch– DOH.
I highly recommend this guys for your auto needs!