Monster Jumps

Absolutely a great business to work with. I used Mark for two different events, my daughter’s birthday and my wife’s surprise party. The setup and takedown was easy. The jumpy houses were clean and the service was excellent.
I was most impressed by Mark’s honesty because he found my cousin’s watch in the jumpy house a few days later and he came and dropped it off to my cousin.
Five stars.

We had Monster Jump’s 3 in 1 jumpy house for my sons 5^th birthday and we are very happy with our choice. We had 25 kids under the age of 6 had a blast! They came, installed, the jumpy was very clean, and it doesn’t stink like others do. I think for 5.5 hrs the price was reasonable and the owner deals directly so no need to tip extra! We will use them again upon my kids request.

Not the best customer service. I emailed the company to find out information about possibly getting a waterslide or jump house for a bday party 3 months away. I asked about 5 or 6 questions and I got a one word answer in the first email response. I asked for the rest of the questions to please be answered and the response was very unprofessional and, again, not all my questions were answered. I’m not going to waste my time with this company. There are plenty others in the Tri-​Valley area that are more than willing to help out. Another issue is that I was at a bday party where there was supposed to be a jump house from this company and they were an hour late with the house which obviously made for a lot of very unhappy little ones.

My son asked for a bounce house for his 5^th birthday party and I just couldn’t say no. I had never rented one before so I did my research and ultimately chose Monster Fun Jumps. I wanted a reputable, Livermore-​based business and I definitely got one! Mark, the owner, was very prompt and friendly and the bounce house was incredibly clean.
As a newly-​single mom, it was extremely important to me to throw my son an amazing party and, when I saw the bounce house all set up, I almost cried! It was sparkling clean and so fun to jump in (hey, I had to test it out for safety reasons!).
Absolutely the best $ 135 I’ve ever spent!

Entertainment for kiddies made easy!
I had a week and a half before her birthday and Monster Fun jumps saved the day! 25 two to five year olds, entertained in a jumper for 3 hours! I called, had the website on the computer for reference. Mark came out to measure the yard, and we chose the 3 – 1 jumper. He called the day before with a confirmation and a time of set up. He arrived, turned the jumper to the direction of my liking, staked it down into the ground (I was worried about Dublin wind), even vacuumed the insides before leaving. They came after the party to do takedown in a flash. The kids had a blast!
I highly recommend Monster Fun Jumps. A local family owned operation with integrity.

Wow, Mark is the man, what a GREAT guy! He made things run so smooth today, he put us at ease by arriving early, giving us a lesson on the Shaved Ice Machine, and coming back right on time to pick up the machine! Such a pleasure to work with a professional, we will never rent from anyone else again! The smiles were a bonus and he has a great personality to go with his great rates. It is like doing business with a friend. Thank you Monster Fun Jumps… until next time! :-) Dougherty Elementary Parent Team 2011

This is a Great local Livermore Business. We were looking for a Star Wars Jump house and found these guys online. We were very impressed with Mark’s positive and can do personality. He took great care of us, arrived on time, quick setup, fair price and quality Jump house. The kids loved it and we had no problems. They returned on time to pick it up and were quick to break it down. They even helped clean up a bit. We highly recommend Monster Fun Jumps. Good People… very professional!

After writing my review I got a voice mail from the owner and then decided to check Unilocal and saw that the owner gave himself a five star review in response to my post. Yes I did want to rent a cotton candy machine, but after constant calling I no longer wanted to from this company. I did have my child in the same room with me and like any small child she wanted to talk on the phone and I told her «not right now I was on the phone». In response to me trying to get her to be a bit quite he responded with «I can’t hear you over that kid», I am sorry but that is rude to say that about any child when I was walking away from her so I could better hear. I realize that many places want a deposit for renting something, but I am a mother and I do have a job so somethings just fall a bit lower on my list. Anyone who has a child understands that things can get a bit busy. I never said I was going to call right back, I said I would call when I had the opportunity. I was going to call back and give the credit card number but due to all the calls I was getting I was discussing with my husband that I wanted to rent from someone that would not bug me. I did cancel and I have every right to change my mind and not rent from a person or to change the theme of the party to better fit what my child would like. And my bad if pink and blue are what the bottles say, maybe they should be called what they are colors not flavors.
I’m not sure if there was the implication that I created a second account to give him a second poor review (Patti C.?) or either Unilocal is showing the post goofy. But curious? The most glowing review is from Sharon C… I’m confident no relation to Mark C., the owner.

Very unproffesional, made inappropriate comments to party guests