Starbucks

Went through the drive thru for my usual venti peppermint hot chocolate at 4:00 this afternoon and I was not disappointed. Fast service and the barista (didn’t catch her name) was very kind to my boyfriend and I. I’ve had many good experiences at this location and will continue to come here when in Lockport.

Best Starbucks in will county. Always fast fresh fabulous service. With smiles and delicious coffee drinks. I feel good spending money where the customer is treated wonderful and where the drinks are perfection in a cup

Every single time I come to this Starbucks it’s super super slow and my drink is always off a bit. How do you mess this shit up. Whoever manages this place needs to get this place in line. Just waited 10 solid minutes for a grande frap with no one else in line before me. Why? Because they were just chatting it up while my syrup was just sitting in the cup behind her. When I walk up obviously pissed off and aggravated I just get attitude.

If a zero was a choice this place has earned it. Without fail they get my order wrong better than 50% of the time. Venti black iced tea. No bells, no whistles. Tag is right on drink. Furthermore they don’t care. In speaking with the manager last time I get why, the attitude comes from the top down.

The worst service ever. Approx wait time is 20 minutes and you won’t even get the right coffee.

This location is always fast and my drinks are always accurate. No complaints here from a loyal Starbucks drinker.

This is by far the slowest Starbucks I have ever gone to. It literally takes the 25 mind to get through two people in a drive through. I thought maybe it was just a one time fluke but nope everytime. Then when you pull up to get your coffee all the employees are sitting there chit chatting. When I’m on my way to work I need my coffee quick. I love Starbucks Coffee but now take my business to dunkin doughnuts because I do not have the time to wait 25 min for one coffee. It is by far the worst Starbucks I have ever been too and will not go back.

I go to this Starbucks location every day. No, I’m not exaggerating. I go EVERY. DAY. The service is really fast. I’m always in the drive through because I’m usually on my way to work, so I don’t know how the service is in the café part. I do know they treat gold card members like royalty though. (I have a gold card). It’s nice to be noticed for something you give your money to. Only downside to this location is no one knows how to make iced tea. I heard them ask their manager how to make it. Sad…

Drive through is way faster. The barista who made my coffee twice in December should be flogged for being so SLOW, The drive through barista was seriously 3x as fast if not faster. Pick another profession honey, you suck.
Drive through folks are nothing short of awesome, so friendly, fun and sarcastic I LOVE it !!!
Management is solid here as well.
One of the better Starbucks in the state.

Friendly servers, going thru drive-​thru convienent location. Good drinks and food. always fast and efficient thank you.

I’ve never had a bad starbucks experience. For the most part everyone is pleasant. I visited this location 9−20−14, and my barista was Tatiana. She was awesome. I can always appreciate someone who works with customers to have a nice sense of humor, and just nice. I wanted to try something different other than my standard drink– (passion iced tea) I needed something super strong because I had to go home and do some boring house chores (cleaning out my walk in closet lol!) Tatiana recommend my drink and cracked a few jokes with me and I loved it. I was completely wired! This location will now be my fav!

This location ALWAYS messes up my order… and here we go again today! Asked for a tall skinny late and got a venti late. Double checked if it was with nonfat milk and they reassured me it was… and it is not! Very upset… paid money for a cup of whole milk! I give up on Starbucks!

A standard Starbucks that has good access to 355. The staff are friendly and service timely. I’ve never had any issues with staff or the coffee. The only issue I have is that I would like to see more parking but even that is not terrible

As another reviewer has voiced — this is a Starbucks. You know what you’re signing up for when you head to a chain coffee house. That being said — as a frequenter of Starbucks, I have to say this is one of the best I’ve been to. All of the employees have always been friendly and helpful. I suppose I would probably be chipper all the time if I had an unlimited supply of coffee at work too… However, they have always been speedy and efficient. Out of the hundreds of times I have visited this place there was only one time I had to wait slightly longer and the workers ended up giving me my coffee for free because of it. If you go after 8 pm for a late night coffee, you have about a ⁵⁰⁄₅₀ shot of getting a free baked good from the employees as well. Lastly, what really sets this location apart from many of the other Starbucks I’ve been to is that they have consistent quality of their coffee beverages. I always hated going to get a latte and then notice the taste completely differs from one day to the next usually due to using old coffee or too much or little syrups in the beverages. I always know what I’m getting at this location. Bottom line: is Starbucks perfect? Absolutely not. But this is one of the higher quality Starbucks there is.

The past 4 out of 5 times I’ve been to this location my iced coffee tastes disgusting. It smells like lunch meat and even tastes like it too. No joke. I’m not sure if they are brewing their coffee wrong or using bad dairy but it’s disgusting. I have had multiple people who are coffee drinkers even try it and they all said it tastes rotten or like lunch meat. This is the only location I have this problem with and it’s disappointing because it’s the closest to my house.

Hey, its a Starbucks. That’s about it, as far as service goes I haven’t had any reason to complain. Some days it could be a bit faster, but over not bad.

Sigh. How I want to rant and rave about the horrible experiences I have at this location on a weekly basis and swear I’ll never return. But it’s the only Starbucks for miles and I’m an Americano addict. It’s an abusive relationship fo’ sho… and I’ll keep coming back fo’ mo’.