This place is a total joke. I have no idea how they are in business. Stopped here because I didn’t want to drive all the way across town from where I was to buy dog food and bread. The store was filthy. We grabbed our dog food but then, because of the deplorable conditions of the store, I thought it would be best not to purchase any food products at all. That didn’t matter though because my son informed me they had no bread. There were entire aisles with only a few products on the shelf. Things spilled all over and thrown about. I did find some fabric softener on clearance however and wanted to purchase that. After waiting in line almost 20 minutes I was ready to walk out. I don’t want to be disparaging to other customers as this review is about the store, so I will just say the reasons for the delays were ridiculous and more than once it was employee ignorance. They finally opened up a second line for check out and the employee asked me how I was. I figured I would be nice and say«fine». One of the misc candy items my son had thrown into the cart would not scan however so the cashier turned to ask a manager about it. I immediately said«that’s ok. I don’t need it. If there is no price on it just toss it to the side.» Unfortunately she proceeded to walk away from the register and continue asking. After about 30 second and verifying with my son that I had spoken loud and clear, I yelled over at her«Hey! Excuse me! It’s fine. I don’t need that. Just forget it.» When she continued to talk and appear confused, I asked the woman behind me in line if this was a prank show or something!?! I felt like I was in the twilight zone! This poor simple girl then came back to the counter and said«how are you?» again as if she could not remember 3 minutes ago. It was so sad. I will never come here again, for anything! This store needs to close it’s doors.
Marie C.
Évaluation du lieu : 1 Stockton, CA
I walked into this store 3 days before Christmas thinking they would be ready for the holiday rush. There were only 2 checkers and the lines were ridiculous. Horrible customer service !!!
Keolani K.
Évaluation du lieu : 1 Stockton, CA
Get new floor walkers that know how to do their job. As soon as I walked in, on 7÷12÷14, with my handicapped dad and brothers and mom, a guy in a white tee and pants followed us. Went to look at tents, stayed exactly by us. Kept circling us, followed us to the electronics pretending to use the restroom then followed us out. Walked to the register as if he was paying for something and STAREDRIGHTATUS and walked away. Took it up with the supervisor, called the head manager and got the corporate number, I understand a floor walkers job is to watch suspicious activity but we were not being disruptive, suspicious and none of us had a big bag or anything else. I felt harassed, upset and could not have a pleasant experience shopping.
Morgan C.
Évaluation du lieu : 1 Pensacola, FL
I was looking for a small chest freezer. I was looking at their display model which was in the hall. It was filthy dirty on the bottom with a smoked cigarette at the bottom. I took a sheet of paper and moved the cigarette to see how long that had been there. There was a defined dust mark indicating this had been in there a very long time. As a result I purchased one elsewhere. If they cannot keep the freezer clean, how are they going to service me if I have problems with one I purchase?
Sam A.
Évaluation du lieu : 4 Stockton, CA
Decent store in a safe part of town(unless you’re a snob, lol) with a good selection of clothing. It’s been pretty clean when I’ve gone there and has a huge shoe section. Unlike the one in Stockton, the wait in line isn’t always twenty minutes long. My mom buys clothing here and seems pretty happy with its prices and selection(plus sizes are near the FRONT of the store, which is a surprising«plus»)
Shannan W.
Évaluation du lieu : 1 Carmichael, CA
Get a Tetanus shot if you MUST come here. The shopping carts were literally rusted. The employees seemed like they wanted to die, but to be fair, I would probably contemplate death too if I had to work at this horrible Kmart — or is it Big K now? This store is so run down and disgusting that I’m surprised I even entered in the first place, but at least I got a predictable Unilocal review out of it, huh? That, and Softsoap was 10 for $ 10, which is ironic since the store is so filthy.
Bill M.
Évaluation du lieu : 1 Galt, CA
Bad store in a bad part of town.
Jennifer L.
Évaluation du lieu : 2 San Francisco, CA
All Kmart’s should be the same, but this one is always gross. It’s always dirty, on the floor, the shelves, the walls, and sometimes the merchandise. It’s also, always busy. One thing I love about Kmart is that they take coupons, and usually with no question.