Kohl’s

1 extra star for the somewhat low prices.
Minus 3 stars for the HORRIBLE customer service. I wish I could like this store because it’s in Lodi and seems like such a nice and warm store to vistit.
However, both a woman named Laura in the customer service area and a thin woman with curly hair who always stands at the front of the store as you walk in, always seem to have a bad attitude and never have a smile on their face. In addition, the curly hair woman just stairs at people with a look of disdain.
I would periodically walk around both workers just to see their reaction. I received one — nothing. No eye contact, no «Hi», no «can I help you find something» — nothing. Sad really because at Target and even Walmart they make an effort to least say hi.
And this poor behavior from both employees was not just to me. They kept their heads low and eyes elsewhere but the customer. I was a manager at a retail store for 13 years and I would never allow this, especially for safety and shrink (prevent stealing) reasons.
This store is far below it’s potential. Unless I get a great discount, won’t be back.

The store seems to have gone downhill from a couple months ago. There are items thrown all over the place and workers walk right buy and don’t care. No one has any customer service skills. If you are white, don’t bother trying to get help.

Store is clean and organized but i can’t say I see associates offering any assistance.
Shoe selection is a good amount however never enough for our shoe size here

The short: In a town the size of Lodi your options nearby are really limited so if you need that last minute item and don’t want to drive to Stockton.
The long: I’ve you’ve been to one Kohls in the last 10 years you have been to this store. The only difference is that most stores have been upgraded and this one has not. The items they stock are basically what every other location has except the amount of stock is considerably smaller. The store itself is fine although it does often look like a tornado blew through here. The staff can be polite but they move at the speed of growing grass so do not expect any speed with your service. All in all it is a fine store just nothing special to write home about.
What works: The typical Kohls gear at their «bargain» prices in a town with basically no other options
What to improve: Stock and cleanliness

Great Selection and Very Clean and Crystal helped me and was VERY NICE AND RESPECTFUL and OVERALL my experience was GREAT will come back when i am in town

Horrible kohls. Go to ross. the blonde kid in the back will wine for an hour about a pair of jeans in the same rack same brand but if they don’t have a clearance take a reason whine half an hour, management needs to look up customer service.

I am before work mean retirement to 2004 from 2006 in Stockton California. I am walk in shopping turn around.

They don’t give a military discount. Yet their national website and most locations I visited did give one. Why have a policy and not follow it. The employees don’t know from one store to the next what’s going on. Employee rolled her eyes when I asked about it and when I asked if a manager could explain it to me I was told the «manager is unavailable». Not likely. Oh well on to other locations that do

Thank you Lauriano! Thank you, thank you, thank you! I was here today (after my horrid experience at Ross) and found exactly what I needed for my son and I. I didn’t expect to come to Kohls today, so I l left my Kohls charge and coupon home. Lauriano looked up my card #, and let me use my coupon (I shop here alot!) and made my day soooooooo much easier!
I love Kohl’s! They have cute, in style stuff for kids, and actually quite nice clothing for women. And when you shop here alot like I do, they send you a 30% off coupon in the mail! Love it!
Thanks again:-)

Looking for Long-​Sleeve Pullover Sport Shirts for Biking…
First Stop: Wal-​Mart… No more Long-​Sleeve anything with the exception of Sweats.
2^nd Stop: JC Penney… The clerk told me to look in Clearance…
There were some nice IZOD Long-​Sleeve Pullovers for $ 13.00… but too heavy &
fancy for Biking.
Last Stop: Kohl’s
I knew Kohl’s would have good Long-​Sleeve Pullovers… In fact, Kohl’s distributes the
best constructed Long-​Sleeve Pullovers. Why? I like their Re-​inforced Sleeve Hems.
None of the Pullovers at JC Penney had re-​infocement sewn in their Sleeve Hems.
ALL of Kohl’s Long-​Sleeve Pullover Shirts have this kind of re-​inforcement at the
Sleeve… Sonoma, Croft & Barrow, or Chaps Surplus. Kohl’s, it seems, dictates that
type of construction in their Long-​Sleeve Pullovers.
Had to go to the Men’s Clearance section as the current clothing line had already
transitioned to Warm Weather Clothing.
Croft & Barrow $ 12.00 (Reg. $ 40.00)
Chaps Surplus $ 11.00 (Reg. $ 55.00)
Gift Card –10.00
Other Disc? –2.60
— — — — — — — — — — –
Total $ 10.40 What a Deal!
Don’t be misled by the Regular Price, which would have totaled $ 95.00! Yikes!
I would NEVER purchase these shirts at that price… NEVER! And Kohl’s ALWAYS
discounts everything in the store 40%-60% anyway…

Again… I would never go to Kohl’s unless they sent me a free Gift Card that was worth $ 10. The nice Cashier convinced me to give Kohl’s my Email address… she said that Kohl’s would send me a 5% off card upon submission of my Email…

I’ve waited some time to write a review for this Kohl’s because I thought I would give them a few chances. But, this store is a mess! The clothes are always on the ground and hanging off the hangers. It’s gross. The kids toy section is very very dirty and scattered. A lot of the books are damaged but the prices are still high.
At first I thought that I was only noticing the kids section being dirty (clothes, toys etc on the ground) but then as you go through each section of this store, you will notice some sort of dirty cluttered mess in each department. They treat their clearance items like they are garbage but still don’t even offer that great of a price on them.
This is not my first choice in Kohl’s stores & I avoid it as much as I possibly can.

All it is, is an overpriced ‘Mervyn’s’.

I love Kohl’s… ya know they are having a sale! Fact is I buy a lot of stuff here in Lodi and up in elk Grove. The Elk Grove store is a lot bigger with much more to choose from. But either way… a must shop place.

Woah who would have known you can turn a closed Mervyns into a really nice Kohls?
I totally remember this building as Mervyns… I can say that because we used to cut school at Tokay High and come down to this shopping center for breakfast at Burger King.
I never really cared for the Mervyns that was here but I got the chance to visit the Kohls here today and I was totally impressed!
They had a great selection of clothes… I bought a nice suit here and was completely happy with my purchase. In true Kohls fashion the cashier was totally helpful and figured out a couple different coupons and got us an additional 40 percent off!
Now I guess all those Tokay students can go shopping and look totally classy with new clothes when they get back to school later on in the day.
:0)