Com2

I broke my screen on my laptop, so I thought it was going to cost more than the laptop was worth to get it replaced. To my surprise it cost less than $ 150 to get it replaced and he replaced it the same day. Thank you for the service and the excellent price.

My mom bought me an old laptop from here for christmas, and days after the warrenty/​return period ended, the keyboard stoped working. My mom brought it back, and he refused to do anything, insisting that i must have spilled somthing on it. Now, im not one of thise people that sits there on the computer all day– i only used it a tiny bit, and i know for a fact that no one, nit me or anyone else, had spilled anyhting on it. Several weeks and $ 45 later, i have the computer back, and it apears to be working, but these people will never get a cent from me or my family again.

Ugh, computer problems are the worst. When my laptop wouldn’t read discs, I panicked, wondering if I’d have to go through some Contacting Dell nightmare or another costly Geek Squad nightmare. I decided to go local and see if the Com2 guys, right down the street from work, could help out.
Com2 is located in a little Lombard strip mall right on the corner of Roosevelt + South Main Street — directly across from the White Castle and next to a Dunkin Donuts (park by the fence next to Dunkin.) They have a little retail area with refurbished computers for sale (desktops, laptops, towers.) set up on baker’s racks and a display case with all sorts of gadgets and parts that I couldn’t name if my life depended on it. I gotta be honest, though — it’s VERY bare bones and a bit unkempt in their workroom behind the display case/​counter.
The guy (s?) seem to know what they’re doing, and $ 120-​something (including a $ 45 diagnostic fee) and 2 days later, I had my laptop back. I did have to ask some pointed questions upon picking it up, as the guy didn’t communicate much what the problem was or how I would prevent future issues, and I felt like I had to dig a little to get a more thorough explanation. (Perhaps it’s a cultural thing?) Being a tech n00b wasn’t helping me much. I also needed to ask for my battery/​charger (even though it had been labeled and documented during my drop-​off).
In all they got the job done, but I’d personally be more comfortable with a business who was more forthcoming about my computer issues and able to answer all of my questions without my having to play Twenty Questions.