Oil Express

Need to update my review. My wife thought she was out of washer fluid, which seemed really quick, but I added more and it started working. My car had the same thing happen the next day. Turned out the washer fluid FROZE, at 20 degrees. Either they got a bad batch, or they are watering it way down. I’m just glad it didn’t ruin anything.

Showed up at 5:40 pm for an oil change which could’ve been done before 6 but was turned away. They close at 6. Lost a customer

Pricey, but they do give you a $ 5 off coupon for the next visit. I found their upselling attempts at the last visit to be irritating. A guy named Jesus showed me my air filter that was just changed 3 months ago by them. It had 3 small bird feathers in it and about 20 pieces of small bird seed. He said «for $ 10, your filter can look like this (holding up a new one)». I took my filter, tapped it on the car bumper and presto, it looked like a new one, but without me giving away $ 10. That upsell attempt was an attempt at consenting to robbery.
This guy also did an unnecessary upsell attempt with one of the fluids that had been changed recently. They do have a sign posted that says they don’t work on commissions. But, driving up total revenue by upselling helps make a store more profitable. They should consider that when the customer gets annoyed and feels they can’t trust the employee by this kind of upselling, they lose…

I have been in USA for 35 years now and I have seen how much services in most places have been decline or does not exist any more. Today I felt like good old days, these guys were so friendly and took care of my problem with no extra charge. You guys made my day and made my trip more comfortable. Thank you.

The service is always fast and friendly but I still find them to be a bit pricey. They usually give you a $ 7 off coupon for next time after each visit and that does help. They’re always trying to upsell additional services which I find annoying. I think they must receive some kind of bonus for getting people to buy these things but their services are more expensive than other places in the area.

I needed an oil change. Preferably a quick one. But I really try to avoid Jiffy Lube because those guys are not mechanics, they’re just salesmen who try to convince you every fluid in your car needs to be replaced.
I’m not saying the guys at Oil Express could rebuild my engine or anything. But they seem to know more what they’re talking about, and I really appreciated the sign on the wall saying they don’t get commission — which means a lot less incentive to try to sell you unnecessary procedures.
I chose Oil Express for two reasons: it was relatively close to home, and they have coupons on their website. The normal price for a full-​service change with standard oil is $ 32, which is a bit high to me, but the $ 12 off coupon made it worth it.
And while I think it took a little longer than 10 minutes (to be fair I wasn’t timing them, but I think it was more like 15) they were pretty fast. I mean, I could see everything they were doing, the waiting area is right there (and in fact you can stay in your car if you prefer).
They did show me my somewhat-​dirty air filter, recommended some sort of engine oil flush (I declined, not sure how necessary this is), and showed me that my coolant was low. But they didn’t press me on any of it, and didn’t try to sell me some bogus transmission flush or anything.
The best part was probably that attached to my receipt and invoice were three more coupons for varying amounts off — even though they seem to be regularly on the website, it’s nice to have more I don’t have to print or can pass along.
I’m unlikely to pay full price here, but I *am* likely to keep coming back for as long as there are more coupons.