Los Arcos

I just did a bad review for Safeway and it got me thinking of the good business that deserve my time to give a review and Los Arcos is deserving. I have been eating at Los Arcos locations since the 70’s and they have always been great. The last 6 years I have been going to the location in Lone Tree and they are great. Always great food and I think the cleanest restaurant I have ever seen, I would eat off the floor. You can tell this family owned restaurant really cares about the quality of the food and environment, great staff. Thank you for running a quality restaurant that I always feel like I got my monies worth every time I visit.

My husband and I wanted to have my daughters birthday party at los ARCO’s so we decided to try it out first bdue to fact many of our friends said good things about it. Well we went satuday morning and our server he was very unprofessional he walke away while tslkin to him forgot our order and we felt rushed out of there. We talked it over and wanted to gic it one more chance again for sake of our friends. We went in Sunday night for broncos game and our same server from the day before was behind bar texting and talking on phone. We turned around and walked out. We will never return again. Be aware of this horrible service. I will not say his name but you know who I’m talking about. Made reservations at another restaurant for party.

This review is for the Los Arcos in Lone Tree, where we have eaten numerous times in the past and have been pleased, but will not be visiting again as a result of a recent meal!
Specifically this has to do with poor management — We had a wonderful wait person who was very attentive and personable. When our orders were delivered (very quickly), it was obvious that one item was not cooked correctly. The bearded manager happened by our table at that moment and agreed to replace the meal. When our bill came, we had been CHARGED FOR BOTH DINNERS. We pointed out the error, and he agreed to remove the charge. Later, the wait person informed us THEY WERE BEING CHARGED BACK FOR THE RETURNED MEAL, which was an obvious issue/​mistake by the kitchen staff.
If this is a company policy, shame on Los Arcos! But it this is strictly a decision made by this bearded manager, shame on him! Because of this, we won’t be coming back.

I got the «House Specialty Grilled Fajita Burrito», which comes smothered.
I do not know how so much cheese, sauce and tortilla can be so bland, but they managed it. The meat was the worst part. I actually found myself picking around the chicken in my burrito – which tasted old, more like tough, dry pork from a leftover casserole.

Great enchiladas and fajitas! The inside is very decorated… I loved it. Will definitely be back to try more things.

I’m not sure what the Midwestern mooks are talking about in their not so great reviews that I saw.
We have eaten here a nuber of times (we even had our wedding rehearsal dinner at the one in Arvada) and the first thing we noticed is how clean the restaurant is every single time we have been here.
The service was great, very quick and friendly. The food has been good every time. The funny thing is this is the only restaunt in Lone Tree and the surrounding area that the food was actualy good and a resonable price. To all the people complaining about there not being many people there when they went. Not every one has the need to go out to be seen go somewhere else or better yet back to the Midwest. This restaurant is the best in the are.

My new favorite Mexican Restaurant!!! Service is top notch. Restaurant is immaculately clean, which I love. (Dirty restaurants mean dirty kitchen, yuck) I had a frozen strawberry margarita, out of this world. Free chips and salsa. Salsa is the best! I had a green chile burrito, so good. My husband had a combo plate and loved it. I will be back!

Not a Mexican restaurant — more of a food service place with Mexican label. Go to drink, not eat.

Awesome food great service had a great time
With the singers what a great place for families
We will be back again ! Very clean seen a couple
If police guys eating ! must be Great !!

I personally love this place… Goodies good, drinks are stiff, and the atmosphere is roomy and comfy. Try the fajitas yummy! Also the menudo is delicious. The staff is always really friendly so I haven’t complaints.

I have had lunch here on a couple of occasions and picked up takeout as well. Overall I have found the green chili to be flavorful, the refried beans fresh and tasty and the salsa to be homemade & delicious! I enjoy the diablo shrimp with its spicy sauce. I know my teens enjoy the huge burrito plates with the copious amounts of cheese and green chili smothering them. In Lone Tree, this is the best option for authentic Mexican fare at a good price! Enjoy:)

My wife and I have been driving past this place and kept debating on stopping in to try it. Finally gave it a try and we didn’t make it to ordering drinks. We smelled what I thought was sewage as soon as we walked in. Once we were sat we looked around and saw nobody else in the restaurant, I don’t know if it was due to the horrible smell that got worse once we sat down, but we couldn’t even make it 5 minutes. Unfortunately we couldn’t even try the food because we had to leave due to the smell.
Something like that is a huge turnoff for me knowing that your food is being cooked in a place that smells like a toilet.

Great food, bad drinks. Love the food menu, don’t wander off to the drink menu; if you do you will pay 8 – 10 bucks for a margarita w/​no booze. Every time I go I slap myself for not ordering a beer… Brewery Bar next door is a better option…

Good ‘sloppy’ Mexican food. Good service, good green chili and generous portions. We enjoy the one on the North side of Denver and this one was just as good.

Only been here a couple times but they have pretty great food. I like that there is also a variety of things for kids in case they don’t like Mexican food. It’s definitely worth trying if you want something new. Very polite staff and clean establishment.

Stellar service! We arrived with a party of 13 and were seated on the patio almost immediately with waters and menus. Rob our waiter was on top of it from the beginning. Carnita’s were the special and I lucked out and got the last one. I understand the popularity — they were awesome! Salsa was good as well. We will go back again when on that side of town.

My friend and I went here recently after he was raving and craving their «Mexican hamburger» — I asked him if it was like a «hamburguesa» style like I’ve seen at other Mexican/​sandwich places before; all he could tell me was that it was smothered in green chile sauce with cheese and some other things and a hamburger patty in the middle; and it was soamazinglygoodhedidn’twanttotryanythingelse. Well… it seemed like a ringing endorsement.
Went in about 3pm on a Sunday. There were a few tables filled there, we didn’t have to wait to be seated, and the server came around with drinks for us. So I didn’t see any of the poor service that other people seem to have griped about here.
I guess the best and kindest thing I can say about this place is they don’t seem to be doing anything wrong. The saddest thing I can say about them is they don’t seem to be doing much that’s outstanding, either — except you get a pretty good sized portion for what you’re paying for. (And the walls are pretty colorful. I snapped some pics to share.)
My friend had his smothered hamburger and I finally settled on the sopapilla supreme — billed as «grande sopapilla filled with steak, chicken or combo, peppers, potatoes, and onions smothered in red or green chile and topped melted cheese.» Sounds pretty damn mouthwatering, right? I thought so, it won out over another 3 choices I was pondering. Food arrived in a reasonable amount of time. My friend and I traded bites — his was pretty tasty and savory, my friend loved the deep fried sopapilla part. And then I got to eating.
Was it sustaining food? Yeah. There was a lot of it, and I *guess* you could say it was ably cooked — but was there any marinade or spice used on the steak? Not that I could tell. The cheese was some of the blandest topping I’ve ever tasted in a Mexican place, and the rest of it – it… just seemed like someone microwaved some ingredients, threw them into a deep fried sopapilla and covered it in bland molten cheese and weak chile sauce. It was the 1^st time I’d dined out at a non-​quick food place in 2014; I’d been working out and eating healthier, and I was really looking forward to «sinning» some. Well, the sin here was along the scale of jaywalking, speeding 1 – 5 over, or busted taillight — and the fact the chef didn’t apparently know how to make an awesome looking dish taste savory. Mine came with a small tub of guac and sour cream that I noticed about ²⁄₃ of the way through my meal, and cursed inwardly — it might have lifted a ‘4’ or ‘5’ meal up to a ‘6’. I enjoyed a few bites of it with said toppings… but not reveled in it.
Overly long review wrapped up, this place ain’t no D’Corazon downtown, or any of the respectable or amazing places along Federal. It reminded me of On The Border — with about 20−30% less flavor, I’m sad to say. I was gonna give this place 3 stars because they did nothing overtly bad, but food taste (just as much as amount, service, quality, etc), is an integral component of any review and the «meh — I’ve experienced better» is dead on accurate for this place. [I’m entertained that their website seemed to want to drum up some business by advertising Halloween drink specials — and it’s still up, 3 months afterwards…]

I will be returning to this Tex-​Mex joint if anything but for their margaritas. I was almost saddened by the fact it was only 12 noon when I dined here, because I just wanted to bury my face in one of the very enticing margaritas.
Granted, the server seemed to be the only waitress covering a huge, busy restaurant, the service was lacking a tad. With just an hour for lunch, many busy professionals need to option to get in and out in a jiffy. Such was the case with our wonderful lunch group. It’s a great place to probably grab dinner and drinks on a leisurely night, but you may run the risk of running late if you pop in here on a busy weekday for lunch.
Skimming the menu quickly, I settled with the taco and guacamole tostada is smothered in melted cheese — almost to the point of being unrecognizable. It was tasty, but a girl that has been raised on eating raw peppers, onions, and and very spicy sauces needs her kick when it comes to the Tex-​Mex. The table salsa, though fresh with all the right portions of ingredients, it could have been turned up about in heat about 10 notches.

I had been here for a lunch a couple times a few years back. I did not have especially good memories, but was more that willing to try the place for lunch again. The place did not seem to have changed much in the last few years. The menu, the décor, the atmosphere, all seemed the same.
The main reason I am giving two stars is the below average service our group received the other day. I know we had a couple stragglers, but it should not take that long before you are able to order. Indeed, two of our party wound up having to get their food to go, because there was no other way they could make it back to work on time. The waitress was more than happy to take drink orders, multiple times. I should have insisted on putting in the food order in on one of those visits. We proceeded to watch other groups be seated near us, order food, and in some cases even receive their food before we put our order in. We tried flagging her down, but she kept bumping us to the back of the line. When our food finally did arrive, there was a five minute difference between the first people served, and last people served.
The food itself was okay. The chips and salsa were average. The horchata was pretty good. And my entrée, the Chicken Mole, was a mixed bag. The largish chicken breast itself was moist, piping hot, and flavorful. Typically this chicken would be shredded, instead of being served is one big chunk, but that was acceptable. The mole sauce on it was rather thin, but had good flavor. The smallish bit of rice on the side was inadequate. It should have been white rice, not pseudo-​spanish, and it should have been a lot more. The soupy refried beans on the other side of the plate represented lack of effort and lack of creativity. Why would you serve this with this dish? Because you cannot be bothered to make this dish any differently than the other entrees. There are many other choices for Mexican, even in the suburbs. I suggest you try one of them.

Los Arcos is super close to the office and their service is pretty fast, so it’s a good spot when I want to get out for lunch. I pretty much stick with the same thing: 2 cheese enchilada plate with refried beans. I get it with green chili instead of enchilada sauce. It’s always tasty and only $ 6. Their chips and salsa are pretty good too. And, the midori margarita is very good! I’ve gotten take-​out here once and while it was super fast, the food wasn’t as good as eating in. My cheese enchiladas weren’t completely melty and it was served in foil so I couldn’t just shove it in the microwave to heat up. But, dining in has always been good.