A-1 Performance Rooter and Plumbing

We had a clogged shower on Super Bowl Sunday, and Eric came out in less than an hour and a half of calling! Quick snake and he was done! Best of all, the price was reasonable for a last minute call on a Sunday. Will call them again if we need them!

This is the second time that I have used A1 plumbing. The first time was a complete repipe and new sewer lines along with a special detail for a water softener. The job was completed ontime and a very clean and neat job. I was completely satisfied with the job and the price. They cleaned up everything that needed to be picked up.
The second job was at my new home. I had lived their for 2−½ years and all my back of the house plumbing backed up and made terrible rumbling noises. After arriving on the job he pulled out his high dollar camera and proceeded to check the main line. He found a broken section of line in the kitchen and along with a broken new pvc line attached to the old cast iron line. The previous owner attached this new pvc line to an old worn out cast iron line that had broken away form the main line. He showed me the areas that were bad and the whole bottom of the main line was rotted out. This was a total main line replacement that A1 plumbing had to do on a slab floor. Not only was this bad timing but at the Christmas holiday to boot. I had to leave for 4 days while they ripped up the floor in 2 bedrooms, 2 in the kitchen, 1 in the front bathroom and 2 holes in my front yard. They taped off all the adjoining areas to keep dust out and covered all the floors. They actually got the job done a day early with all the clean up. Yes there was some dust in the house but I was really quite surprised on how they only pulled up the tile they needed without damaging any other tiles.
They did a superb job on cleaning and replacing all the dirt and grass in the front yard.
This was no means a small job. Only a professional that has experience can do something like this.
I highly recommend A1 for all your plumbing needs and would if needed use them again. Scott was one of the nicest guys that you could meet and his crew was just as nice.
Thank you Scott and A1 plumbing for a great job.

I feel really bad making this report, other people really need to know to NOT call these guys no matter how poor or desperate you are. They are evil!
Firstly, the girl on the phone is nasty & rude and doesnt want to hear what happened. She cuts you off when talking and says she will have a plumber call you back. When I tried to tell her what happened she rudely cut me off and said she would have a manager call me and instead the plumber who caused the whole problem called me back and had the nerve to get in my face saying I caused him to get chewed out!!! I had to demand to speak to the owner.
WOW these guys are criminal!!! They use the ad with the really low price to sucker people into using them. We had 2 bathroom sinks back to back that clogged up. So we call. The snake was having a hard time going through an elbow joint in the wall so the plumber took it off without our permission.
The snake broke through the plastic pipe on the a joining side and burst a hole right through it. The worst thing was the way the plumber LIED!
He said the fitting he took of, was corroded and we needed a new one. We have been going from place to place since the 27^th to find a piece they dont make anymore. The plumber put on some mickey mouse part and claimed it would be good enough to hold us over until we could get a new part or to call him back. He never tested the sinks before leaving.
The office tried to charge us 400 bucks for the sink he took the pipe off of and another 50.00 for the pipe he burst a hole through!!!
The new plumber that we got to come took a look at the part and said it is perfectly fine and was happy to use it. It was brass and bras doesnt erode or rust.
I am turning this company into the BBB and I hope they loose their license.
The plumbers name was Harry and he was very entitled and what a sinister snake, he really had me fooled that was this nice guy that the company was treating poorly!
Needless to say we are Worse off after having used them as now Both sinks are broken and I had to threten them with a call to the BBB just to get a measley 54.00 refund on the snake job they did that I dont even know worked. The part they put on the sink was so bad that water just ran out the back of it into the wall. we probably will have that river water rot smell in our bathroom forever now.

Called to have a bathroom drain cleared and got an appointment for later that day. Scott showed up on time (and didn’t even give me any grief when I asked if he could put on some shoe covers). The «internet» price of $ 54 per drain was honored without any hassles or strings. At that price I even had him clear a bathtub drain that was giving us trouble. 30– day guarantee on the work. All service calls should work this way!

Absolute best! Friendly and cost conscious. Very knowledgeable and efficient. I would definitely use again.

Scott was very friendly and professional, was able to fix the problem in a very timely manner. Will definitely call A-​1 Performance for all our plumbing needs.

I have to take the time to tell my experience with A-​1 Performance Rooter.
I left the Service part of there name out on purpose. I called this company 4 times.
I had asked for a simple call back to speak with a plumber. After 6 hrs. «No call»
Being off the following day I needed to schedule a plumber.
I called them back to schedule for the following day in advance. My appointment was scheduled between 2 – 4 the next day.
I never heard back from the plumber as I had asked them to give me a call.
Simple request.
The next morning I received call that they would not be able to come out for my scheduled appointment. The lady said «I’m sorry we will not be able to make it today».
Apology is not what I was looking for. I needed Service in a timely manner.
My time is very important. If your is important to you. Don’t waste it with this company…

I am a Contractor and was helping a friend out at his Home in Long Beach and came up against a solid stoppage. My Plumber was booked so I checked local Plumbers and saw A-​1 was close. I called and was advised not only could they be out in less than three hours, but the cost was only $ 85.00.
Greg arrived right on time and handled the snake job quickly and clean. Greg was friendly, professional and courteous.
I knowing the industry from the inside would recommend Greg and A-​1 to anyone!

Kitchen sink stopped up. Greg and Anthony got here at the time promised and snaked the drain and had us back to normal in minutes! Greg also had some good advice for having the system hydro-​jetted which I will do a little later in the year, with A-​1 naturally. The cost was very reasonable and I would recommend A-​1 Performance highly to anyone with plumbing needs.

I can always count on them to make immediate repairs. Excellent work. Their prices are affordable and reasonable. Don’t waste your time with other plumbers call them now you won’t be disappointed!!!

I am very pleased with the service I was provided very quickly and reassuring everything was ok. I will let all my friends and family know about A-​1 plumbing. Thanks for being friendly Scott Thomas.

In 2010, I purchased my first home, a fixer which required EVERYTHING. After much work by a contractor/​plumber, I encountered troubles within the first couple weeks with the new kitchen layout and added stack-​able washer/​dryer. My contractor/​plumber was not able to come back and help with the problem, so I called A1-​Performance from a recommendation.
The gentleman from A1 was kind, polite and very nice. Checked everything out first, and attempted to snake the line. Unfortunately the new sink location and washer/​dryer add-​on overwhelmed the drain. Well, my contractor/​plumber left my drain in it’s original location creating horrible turns that just backed up everything going through it, including the snake. I hate slab floors. A1 then ran the camera next and showed exactly what we were dealing with.
Scott from A1 came to my home and listened to me talk, checked everything out and offered me some re-​do and to finish the job ideas. I jumped on it. They capped off the under slab kitchen drain line, relocated a new one for my sink and washer to the outside (backyard) wall, trenched and ran the new line around the parameter of the house. Two Clean-​outs on this line, both very accessible.
The crew was fantastic. They each saw how I was taking photos of everything they were doing, welcomed it, and even called me over from time to time for angles I wasn’t even thinking about. All the work was done with great professionalism and very timely.
Added: Tank-​less water heater filter. As they ran the drain line around my house, they pointed out how my tank-​less was not completely properly installed. It had a improper emergency drain value, mixed metals fittings which was already corroding after a few months, and missing was a filter that could void any warranty of the tank-​less itself. They offered to correct the problems, made it right and only charged me for the filter itself. Oh, and actually showed me how to work it.
Back to my drains, the camera was showing breaks and holes in the original clay drain in the front, out to the street. Yes… weeds and BUGS! YUK!!! The front was trenched and clay replaced with proper drain line. However, this trench also exposed the replaced incoming line that previous owners must have done and yes… it was done with standard sprinkler line… So, that too got replaced with copper incoming.
Again, the detail, the testing of leaks, the constant measuring for proper angle drop on the lines, just everything gave me so much security that this old fixer was turning the right corner to have plumbing properly addressed. It was quality work.
Needless to say, I have had no problems until today, four years later. A slight block in the drain that was backing up into the kitchen washer overflow. I called A1 and they came out with hours. Scott was back. We reviewed all the photos I had taken four years earlier and he was off. Snaked from outside and pushed on out… perfect.
I look forward to my next job on my fixer and 100% intend to call A1. Probably the bathrooms or maybe the spaghetti nest of lines in the walls/​floors and attic, that previous owners have left me to deal with. A Fixer is a Fixer, but when the jobs gets done right, and you trust who is doing it… it makes it all worth it.
~~sorry to go long… this one was worth it~~

I will be recommending A-​1 without reservation to all my friends & family who have plumbing needs. Having an older home, we’ve had our share of plumbing challenges. One of which is our clogged kitchen sink and leaky pipes. Eric came out to diagnose the problem and showed me exactly what the problem was– pipes fitted improperly by another plumber and rusty and eroded grinder. Eric was punctual, very professional, worked efficiently and cleaned up after himself. Overall, I am very impressed with the professionalism and fairness of this company. I will be using A-​1 in all my plumbing needs from now on. It’s a peace of mind to find an honest company who aren’t in the business of scare tactics and upselling.

I have been using A-​1 for the last 4 years. The re-​piped my rental property for a great price, and have done other drain work there as well. If there is ever any issue, they are there to take care of it. Scott and his team (most of them family) never put the blame elsewhere or make excuses. They are there to take care of you, and that feels good. Recently, I have had them do various things at my home, including running gas lines to my new fireplace, BBQ and firepit, as well as a couple hose bibs. They also came out, capped all my appliances and pressurized my lines for an inspection, then hooked it all back up the following day. A-​1 is honest, fair, and courteous. Give them a call, you will not be disappointed.
By the way, Bob-​O and Eric are awesome.

I’ve had them come out two different times and have nothing but great things to say! Scott is the person I talked to both times and is probably the nicest person you’ll ever meet! I’ve had other plumbers out in the past and have had problems so I’m so grateful to find an honest company! They were polite and honest and the cost was better than those I compared… I couldn’t be happier with this company and will never go anywhere else. Such a breath of fresh air!

We had a great experience, from the friendly, knowledgeable receptionist to the prompt, professional service technician, Eric and his assistant Anthony, who did an excellent, clean job.

We’ve had constant problems with our sewer line and had been getting by with periodically snaking it out. Video showed 3 places in our sewer line where roots had gotten into the pipe. We called A-​1 and Eric came to snake out the line but after seeing the video, he recommended we replace the line. At first we were hesitant due to the scope and cost involved. However, unlike a previous estimate, Eric recommended a «trenchless» method that would circumvent having to dig up the street and much of our hardscaping. We’re extremely happy with the work Eric and his crew performed. He explained the process, how long things would take, and the cost involved. The entire job went very smoothly and all work was completed right on schedule. I would definitely recommend these guys.

When I noticed my pipes under my sink were leaking, I called A-​1 performance and Eric came within 30 minutes. I didn’t need to do a thing! He pulled everything out and fixed my pipes quickly and even cleaned up after himself. I haven’t had any plumbing problems and my sink drains perfectly. I was very happy with the service and felt I was charged fairly. I would recommend A-​1 to anyone and will definitely call them for any future plumbing issues.

Eric Saved Cinco de Mayo
We had a main line back up on Cinco de Mayo with guests arriving shortly and water running down the driveway. I did not get a voice mail, even though it was Sunday, a real live person answered the phone and had someone, Eric, out in just under 1 hour. Eric was helpful and courteous and fixed our plug up quickly! I would definitely recommend these guys. Thanks!

Our shower was draining slowly and we needed it snaked out. We are looking for a new plumber as we were way overcharged on installing a clean out access. Anyway I was leery of using some of the places that charge a low fixed price because it is often followed by hard up-​selling and scare tactics. (I’m looking at you Bestline Plumbing!!)
Anyway found A-​1 through the South Bay Monthly ad booklet with a coupon for $ 39.99 to clear an easy-​access bathroom or kitchen drain. It was exactly what we needed. They were able to come within a couple hours of calling them. Both the person that answered the phone and the plumber who came to the house were friendly and courteous. He easily snaked the drain and charged us $ 39 with no problem.
He did make a suggestion on how to permanently fix the problem with a lifetime guarantee. No pressure or hard sell. We will be using them again.