Autozone

I called to ask if they had an item I needed. They guy on the phone was a complete asshole! He talked to me like I was stupid for not knowing what he was talking about. I was so in shock of how rude he was I just asked for his name and hung up. Thanks to ANDY, I went to O’Reilly’s, got what I needed, and it was a very pleasant experience.

I was having problems with my headlight and I was told that I needed a new connector but an employee named CJ was very helpful and professional. He told me it wasn’t necessary and that all I needed was a new bulb. He did it all for me too while saving me time, money and hassle! I’m so thankful for his awesome service!

Managment really needs to look into this location I stopped by at 8:56 and the Door was already Locked the sign outside said this place closes at 9pm, And i flagged down what looked like a Manager (Bold guy) and he was so rude making fun at the fact i tried telling him they close at 9 (luckily orilys down the street stays open until 10pm) i respect the fact its a Friday night and staff wants to leave early but Im more upset at how the staff member pocked fun that i was showing him it was 8:56 not 9pm

1 star for wasting water at 4am… See pic above… Change timer to 5 min not 1 hour.

Only reason I gave it 2 stars was because one dude saved it. There was some fucking kid who worked there eyeing me. Didn’t ask for shit just kept eyeing me till I returned it then he bitched up. Then this fool came around me to see if I was stealing bulbs. Again didn’t ask if I needed help. Fronted like he was doing work when that whole isle was jacked up.
Another guy kind of did the same thing but then asked if I needed help. He rang up my purchase and tried to push the special on injector cleaner. Asked him about a battery. He was going through the prices and mentioned core charge and warranty. Was about to ask him about the warranty and core charge but he cut me off to say the price again and bye. This why i have an o Reilly card

Came for some light bulbs because walmart didnt have n e smashed all the way over here n they closed 10 min before the time and didnt let me in. now i have to drive all the way back home to garden grove with no back lights.

So today I walk in around noon and I ask the lady up front to test my battery something they do for free n doesn’t take much time and I asked politely in return the lady rolls her eyes and snapped telling me it’s no good there nothing she can do a simple the battery is no good would’ve been fine not sure if she was having a bad day or just some bitch that hates costumer service get a new job if you’re going to be acting rude to your costumers

This is probably the worst location I’ve been to. Usually (other locations) the employees are very helpful, and have a passion for what they do, this location does not have those kind of employees. Granted, everyone wants to go home from work early, but we arrived at this location at 8:52(they close at 9) and the doors were already locked… And the employees kept pointing to their watches saying“we are closed”. I’m sorry my need to get to work tomorrow caused me to come to your location and expect you to stay open until your expected hours??? What was I thinking??? Oh silly me!
Thanks auto zone

I really like Autozones in general, as I’m picky with the oil I put in my car for oil changes, and they always have a pretty good selection, and sometimes some sales! So I always stop by any Autozone when I’m about to get an oil change.
I’ve been here twice to buy oil, and it is fine — it serves its purpose. I just have had some weird interactions with the staff both times I’ve been here. Once, I was trying to buy full synthetic oil, and the employee was trying to tell me that conventional oil was the same. No it’s not! The manager soon corrected him. Also, I usually forget the specific type of oil I need, which is not usually a problem because they can quickly look up my make and model and tell me. This time, the employee told me that he was unable to do so (even though thats what I always do), and told me to go look under my hood and read it there. I’m not trying to be super high maintenance, because I’m definitely not! Both experiences just seemed a bit odd to me.
I’ll keep coming back here, because it is the closest Autozone to me, although it is not the best that I’ve been to. It serves it’s purpose, but just know that it’s in a rougher part of town and that you might have some odd customer service. No severe complaints though!

The staff makes me feel like I’m inconveniencing them when asking to install something. They make me feel this way even when they offer, then they don’t do it right. It’s like they have no idea what they’re doing. Someone installed my head light then suddenly my blinkers, windshield wipers, and radio didn’t come on. Turned out they loosened some wires. Today they installed my battery. When I got home and left again my car was dead as a door knob. Turned out they didn’t tighten the screws and the battery detached from my car. What it this happened while driving Smh.

Ok, so it’s been awhile since I’ve taken care of my car with all the holiday hustle and bustle. My oil light lit up so I pulled over to this Autozone after work. I was happy this place was already open on a Sunday morning at 0730. The staff members here were very knowledgeable and got me the best deal they had for oil and filter.
Embarrassingly, I needed to fill my tank with three quarts of oil. I’ve been to another Autozone to have my headlights put on so I can definitely count on this establishment for all my auto part needs.

It is what it is.
They have the basics you need for simple jobs, and even have a decent tool loaner program. I’ve never had to wait around much when I was ready to check out. They can and do get busy from time to time, and you almost always will have to wait some while they go in back and look for this part. I like that they have late hours, because it seems when ever something goes funky with my car it’s gotta be after 8 pm.
In general if you don’t know what’s wrong with your car or what you need to fix it, this is a bad place to go for help. Then again, it’s not really how they are supposed to work. As long as you don’t have off the wall parts requests or a super rare car, you’ll be alright here.
Remember, this is not a place to go if you have limited automotive knowledge. It’s not like a burger joint where you can go in understanding the concept of hamburgers and half ass your way through an order and be satisfied. You actually have to some knowledge to shop here. Many times you’ll get someone who only knows how to log into the computer, and know how to look up parts. All they might know is what the computer tells them… that may be wrong, incomplete, or not match what upgrades you’ve made to your ride.

Knowledgeable and very helpful staff
Went in with battery questions, and the person who helped us took time to diagnose issues and make good recommendations.

I like this autozone. At one point I’ve been here 5 times in one day with my boyfriend while he’s working on cars. It seems like the reviewers with negative comments have a right to be upset so I take off a star for that. My personal experience has been decent but I almost always have my bf with me and he knows where everything is and the system so it’s no hassle for me. On one occasion I was by myself purchasing oil for my Silverado and one of the guys helped me choose the best one and took it to the register for me. I prefer that service than going to the Autozone in my area where crackheads beg you for change.

Stopped into the auto zone because I needed a thing to hold the seatbelt at a more baby bump/​boob appropriate angle. Went in, found what I needed and went to pay. One line under the ‘parts’ sign with 2 – 3 people in it, and a sign that says ‘purchases’ by the registers where there are NO employees and when I walked that way, was completely ignored. Ok, no biggie. I get in the other line, it’s my turn, and they tell me I should have gone to the other line. I explain that I did, and was ignored for several minutes… the man apologized, and began to ring my item. proceeded to gripe about how his terminal isn’t really a register and he’s having to do all this stuff to make it work. He at least seemed genuine in his apology, but they were obviously too busy and distracted to have any idea what was going on in the store.

I pulled into an AutoZone this evening because my car was running «in the red» and I was afraid it was going to overheat. I walked inside the store and asked the gentleman at the counter if anyone was available to look at my car. He apologized and said that they have a man outside (Jose M.) working on another car but that he would look at my car as soon as he was finished.
I walked outside and found Jose installing a battery in another customer’s car. I said, «Excuse me please, could you look at my car once your done with his?» He looked at me out of the corner of his eye and mumbled, «yeah, sure». I waited about 20 minutes for him to wrap up with the other car, then he walked up to me and asked me what the problem was. I explained that my car was running «in the red» and that I was afraid it was going to overheat. He said, «you probably need coolant». I said, «I have no idea» and he said, «pop the hood and look if you need coolant» and walked back to the other customer he was previously helping. I looked under the hood and waited for him to come back. About five minutes later he walked back with the customer’s battery in his hand, looked under the hood and started to walk away. As he walked away he said, «You don’t have any coolant, you need coolant» and opened the door to the store and walked inside. He let the door slam in my face; I was following behind him and was asking him what type of coolant I needed for my car when he pushed the door open and let it slam in my face. I opened the door and asked him, «where’s the coolant? Do you know what type I need to buy?» and he flicked his hand sideways and said, «It’s over there» and walked to the back, put the battery down, then started waiting on other customers.
I have never in my life received such disrespectful, unprofessional treatment from anyone. I have no idea what Jose’s problem was and it’s not my job to figure it out. I’ve come to AutoZone for years, my father has been a customer for many years. I cannot believe that AutoZone would have any employee in your store treat a customer like Jose treated me today.