KFC

How can you be a chicken resturant and not have grilled chicken!!! It’s like going to a Japanese resturant and not having white rice!!! Really… go somewhere else!!!

The chicken usually has been sitting under the heat lamp all day. They’ll forget to include something in my order once in a while, like a sauce or side.

Terrible service. I wait for a long time and i get a terrible service from staff. Fried chicken is very sour.

Great customer service! Ran out of wings and had to go in the freezer. Offered me a free small drink for the 8 minute wait.

If they didn’t follow the sanders recipe and if the weren’t so friendly I would have to give them less stars. Service is good. However, looking at the lobby tables and floors in the lobby and behind the counter. I have to wonder how clean the food prep is. Humm!

The young girl in the front tonight was rude. I was ordering and i called my dad what he wanted and suddenly she called the guy behind me to order. I was like ok -.- however it only took 2 secs to talk to my dad and i was first. The guy ordered something that i wanted. Then when i was next she was like oh were out of those and said u can wait for 9– 10 mins for those. I didnt wanna complain so decided to be patiently. I waited patiently and i was missing 3 pieces of hot wings and 3 pieces of originals when i got home. no wonder kfc here is dead all the time lol

I had problems last week at this KFC, but I was called by the manager, Anna, and was offered a five dollar discount if I would come back. WELL she lied to me! When I went back back today no one knew anything about the discount! What great customer service Anna offers! I will call their home office on Monday and let them know what kind of employees they have working for KFC.

Nothing says Welcome to KFC like an employee yelling to another employee That’s not my job!
I only come to this place because of the pot pie because this is a dump. The employees are sometimes nice and helpful, but most of the time, they seem like they hate their lives and take it out on you.
The guy in front on Wed, Sept 9 around 8pm was very friendly and helpful. He’s like the only ray of sunshine in the hellhole that is this KFC.

I drove past this KFC today, and for whatever reason, I am feeling compelled to leave a review. I’m not sure why, and I’m even less sure why KFCs have a Unilocal page. I feel like when you go to a KFC, you get what you should expect… Which makes me laugh at the less than satisfactory reviews for this location. Never do I go to a new KFC for the first time and expect superb service or food and beverages. It’s convenient junk food and nothing more. But who knows? Maybe one day someone will lead me to a magnificent KFC, and I’ll stand corrected… And all those poor reviews will be justified…
Anyway, my purpose I’m going to get to (eventually) is to provide constructive criticism to the managers/​owners of this KFC. It appears as though this store hasn’t had a single update in over 10 years. Not sure when this particular joint was established, but from the looks of things, I’m guessing I’m pretty accurate. Replace the awnings from those faded, ratty things to nice and red new ones like they once were… Add some fresh paint! Something, anything! Then maybe the next time I make the decision to come here for a cheat meal I won’t feel so apprehensive about it. Although new awnings or not, we should all feel questionable about consuming unethically raised chickens… But I’ll save getting into all that for another review in the future… When I’m full on vegetarian and not hypocritical… Hah

I’m just going to say it… this place is run by a bunch of f@cking idiots! They screw up when you go through drive-​thru and screw up when you walk in.
You don’t go to KFC for a great meal, just something to satisfy your hunger.
Save yourself from being pissed-​off and keep driving,

Purchased 2 large buckets for a family gathering asks to substitute wings for thighs got home had a bucket of legs and thighs total disregard for the customers request to far to return will never go their again

I hadn’t been to a KFC in years. A recent Saturday night I was in the mood for a late night snack. Decided to do the drive thru. I went for the chicken strips, which came with potato wedges and biscuit. The meal deal also came with a drink. I went with the unsweetened iced tea.
The chicken strips, which was suppose to be 3 strips were like 8 broken up small pieces of strips. They looked sad. The potato wedges were just okay. Not very crisp at all. My unsweetened iced tea turned out to be sweet tea.
This visit was a reminder why I don’t frequent KFC.

Not the best service. The people that I was with are one of the most jolly and positive people. As I watched them hand and speak to the people I was with, it was definitely disappointing. At times, they were borderline rude. No thank yous. Got orders wrong and didn’t say sorry. Gave my people a hard time.

Fried chicken isn’t always first on my list, but I was in a hurry and the bf wanted a quick dinner. It was on my way home and had no line — which is always good.
I ordered the chicken strips, which were okay. They tasted like they had been sitting awhile. You can tell when the «used to be crunchy» coating gets a little soft and soggy. The mashed potatoes and gravy are still as good as I remember. But the mac n cheese is just not the same. It was weirdly tangy and left a weird layer of cheese in my mouth. Not so good.
My bf got the hot wings — which apparently he loved.
Not sure I want to go to KFC all the time, but for some quick chicken its not too bad of an option. The restaurant we definitely clean and the cashiers were really patient as I waited for a text message with my bf’s order.

Food is ok but service is awful. I asking «for here» order and finally become «to go» order, and it happened twice. On the other hand, other customers got «for here» order when they requested. Don’t know why this only happen to me!

Ok i’ll admit it, I LOVE chicken

The nearest location to CSULB.
The 4-​stars is for my drive-​thru experience. There was no line in the drive-​thru so I didn’t have to wait on other cars, which was nice, and the speaker was clear and loud so I was able to understand the person taking my order and vice versa. (Sometimes at other drive-​thrus there is a lot of static).
I also appreciate how there was no bars or thick glass window between me and the person inside (I live in South Central, so I’m used to seeing that).
I ordered their chicken strips meal and I had to wait about 10 minutes because they were making a fresh batch, which I also didn’t mind waiting on since they were going to be fresh and not the ones sitting under the hot light.
I was just bummed that when I look into the bag they put honey bbq and not honey mustard, but it was no biggie. I enjoyed my meal!

KFC drives me crazy. When I come here I seem to lose all patience and this place always tests my patience. Whatever I want always takes an extra 20 minuets.
WHY Col. Sanders?
Then there are other variables like no hot sauce or a communication problem with the drive through intercom. The point is that something always goes wrong when I come here.
I’m done. The reason my relationship with this place has dragged out for so long is cause it is close to my house and the Colonel was such a nice guy when we met. But no longer will I support this Colonel Sanders (if that is his real name). No longer will a laps of time allow me to forget all the horrible things you have done to me Sanders. I’m seeing Popeyes now for all my chicken needs.
I gotta admit that you always had a good product, you just made me play too many games in order to get it.

Ok, this location doesn’t have the best service.
So, sometimes they’ll forget items from your order… like biscuits, or coleslaw, or, you know, the damned chicken.
And sure, they have a slight problem with math, such as adding up prices, making change… you know, really complicated rocket science-​y shit.
BUT! If you should ever find yourself in a self-​imposed quarantine due to what may or may not be an affliction that rhymes with «twine glue,» and you told your family to go on ahead with Thanksgiving without you, and you had no food at home, and your favorite Thai delivery places were closed, and even the stupid McDonald’s was closed, thereby keeping their delicious McRibs out of your reach, then whither shall you turn?
To Kentucky Fried Mothereffin’ Chicken, that’s where. OPEN ‘TIL 6 PM THANKSGIVING DAY. I’ve never been so grateful for KFC, because nothing says Thanksgiving like a carton of hot wings and potato wedges.
Of course, it’s still KFC, so 4 stars is about as high as I can go, but to them that’s like getting the James Beard award for crappy fast food restaurants.

It’s KFC so I’m not here to talk about quality food by no means. Actually I refrained from eating at KFC for many years due to my feelings on how they treat their chickens. Not to mention that their food got me really, really sick like 13 years ago… but I go here every once in a while to please the girlfriend who likes a few of the items on the menu.
I’m really here to talk about the service… that sucks. Not only have they screwed up orders in the past, recently I walked in to pick up some food and I was greeted by a «yeah?»…not «can I help you?»…no…“yeah?”. As if I was here to shoot the shit or something?
After giving the man my order, a younger employee walks up and says, «yo, can I help you?»…well, I had already been serviced but at least I got a somewhat customary greeting.
After waiting nearly 15 minutes, I was handed my bag of food without the drinks we ordered. He hands me a regular and a large cup after I specifically said I wanted TWO large drinks. He tried to get me to pay for a large (when I already paid for TWO) and I told him screw it… apparently my reverse psychology worked on him and he gave me another large cup.
Besides for being known for treating their chickens like crap before they send them to slaughter, they will always be known for crap service with a half-​smile.
Way to freakin go!