I ordered a pizza for carry-out to be picked up at 12:30PM. The pizza was not ready and I was offered the following excuse ‘they probably didn’t start cooking it in time.’
Alex G.
Évaluation du lieu : 1 Wilmington, CA
This pizza hut never has pan pizza and they never seem to say anything you order a pan and they give you regular crust if you dont have. Acertain type of pizza say it dont jjst change the whole order anyways thats my main bad experience the ppl that work there are nice and its not dirty but no pan no stars sorry
BearWest C.
Évaluation du lieu : 1 Long Beach, CA
Why… i Say why !!! Try buenos or domingiz pizza instead much better domingiz has a great 2 for 1 deal BOMB
Rosio C.
Évaluation du lieu : 1 Long Beach, CA
Worst customer service ever! Christine the«manager» has some nerve! Never again will i come here! I will be contacting the store owner!
Shane R.
Évaluation du lieu : 1 Anaheim, CA
ATTN: Pizza Hut Management: The reason I ordered online was to avoid waiting… guess what? I still waited. ordered online at 12:35pm ordered shouldve been ready at 12:50. nope! got here at 12:47(time stamp on the receipt) they just started prepping my order!. I stayed just because i already paid for it and Im hungry!
Lisa P.
Évaluation du lieu : 1 Long Beach, CA
This Pizza Hut’s customer service is the worst! We placed an order online and received an email confirmation. About an hour and a half later, incredibly hungry and still lacking my delicious pizza, I called to check the status of my order. The girl on the other end informed me that it had been canceled! Confused, I asked why. She said they had tried to call to confirm the address, and since no one answered, they canceled my order. I had been sitting next to my phone the entire time and had NO missed calls. I asked if they had left a message for me since I supposedly didn’t answer, and she said she didn’t know because she had no way of knowing who was the one who made the call. First, if I make an online order and input my address, of course I’m going to verity that it’s correct! I don’t understand why they would straight up cancel my order when all the info was there. My theory was that they were too busy and decided to cancel my relatively small order and hope no one noticed. Anyway, I asked why, since I got a confirmation email, I did not get a cancelation email. Again, she didn’t know. TL;DR: I will never use this Pizza Hut again.
Jessie F.
Évaluation du lieu : 1 Long Beach, CA
I am not writing this review based on their food, but their customer service. I applied to this Pizza Hut on a whim. Much to my surprise, I got a call back for an interview at 10 o’clock at night, which was the first red flag for me. The girl was short, hard to understand, and was obviously annoyed with her job. I called this morning to reluctantly confirm the interview, and I was on hold for 20 minutes with no answer. The customer service at this Pizza Hut is atrocious, and not only do I refuse to work at such a place, I will definitely not be giving them my money.
Nicolas M.
Évaluation du lieu : 1 Long Beach, CA
Pizza was made wrong, called back said they woul credit me for next time, so I ordered today and guess what no credit got dam liar
Teressa M.
Évaluation du lieu : 1 Lakewood, CA
DONOTORDERPIZZAFROMHERE! I placed an order online. I am repeat customer and my address has not changed recently. Still, my online order was called to be confirmed and I missed the call. They called 3 times within a miunte form three different numbers. I called back within 10 minutes. NOONEANSWERED. I called repeatedly frantically calling all three numbers. After 20 minutes someone finally answered only to tell me that my order was canceled. HUH? After issuing my complaint about the online order and phone procedures I Was directed to manager JUAN who refused a last name. I asked Juan for a day time manager and he said he thinks it was GINA again no last name. I asked for the corporate phone number to issue a complain and he stated that«I dont know it». So I asked for a reference to anyone other than himself to direct my complaint to and he actually told me to look it up online! HA! The irony, your online ordering system is a bust and you actually direct me to use online practices! This Pizza Hut sucks, I just didnt feel like driving to Little Caesars, it was late and pizza hut is generally edible. But the service at this one is a MESS! DONOTSUPPORTTHISCHAIN! People actually are fighting for 15 dollars an hour for food workers and the service here reflects why people are against this idea. The main job you have in food service is customer service. I have worked it and always maintained pleasant and professional decorum. This chain should close, no one has taught them a thing about customer service. They can not even manage to answer the phones!
Vicky L.
Évaluation du lieu : 1 Long Beach, CA
I ordered my favorite pizza today, the stuffed crust. I normally order from the one by my house, but they ran out of stuffed crust. So, I’ve been seeing in commercials that the stuffed crust pizza is currently $ 9.99. When I called and asked about it, they told me its online only. The commercial didn’t mention that so it makes no sense. Anyway, I tried to place the order online and it wouldn’t «honor this coupon at this location». I was so confused. I called back and explained this to the girl. She told me I can buy it in stores for $ 10.99. So I go ahead and place the order and pick it up. The pizza was sooooo greasy from the bottom! Like abnormally greasy. My stomach still hurts from it. I was craving stuffed crust for so long, but after today I don’t think I’m gonna want it again for a loooooong time. That pizza dehydrated me! I can’t stop drinking water!
Miesha M.
Évaluation du lieu : 1 Los Angeles, CA
i had the most horrific time with this delivery order from pizza hut. what the fuck. have me waiting for over an hour i called them to confirm my order to make sure that their wouldnt be any fuck shit and she says its gonna be there in less thn 15 min so i wait i call back cuz theyre like 20 min later thn the girl says i call and she says the manager canceled my order.,. de fuq i just fucking talked to you. why would you think thats ok on top of that she says theyre gonna be 40 min now … so the driver gets here and i cant even get everything i ordered cuz she doesnt have change … what the fuck so i have to call them back and have them remove shit. i am never ordering from this place again way too much bull shit. ive never had this experience. theyre lucky i wasnt alone i probably would have turnt up(in a non ratchet way) about it… that’s horrible customer service.
Belinda R.
Évaluation du lieu : 1 Compton, CA
We ordered take out it was the worst dried mess that we ever had the chicken nuggets were disgusting they taste like they were left over from the Super Bowl never again
Erika D.
Évaluation du lieu : 1 Long Beach, CA
I placed my order online and an hour and 20 minutes later(on a Thursday night) I was still waiting! When I called, he said the delivery had just left. When it finally arrived it was COLD. Terrible service, terrible pizza, never again. I would give this place a negative 5 stars if possible.
Bo B.
Évaluation du lieu : 1 Long Beach, CA
I made a delivery order at my house which is a cross the street from this pizzahut, And the unprofessional employee told me that they dont deliver at that address. I got mad because it wasnt my first time ordering delivery from that place and everytime they come the delivery person would always say i gave them the wrong adress. This is will be my last time having a business with them.
Eric P.
Évaluation du lieu : 1 Gardena, CA
Did an online order and paid by card. The delivery guy named Armondo said i didnt pay by card and said to pay by cash. I showed him my bank statement showing it went through. He refused to acknowledge the payment and to pay by cash. As the conversation got heated he gave up. Nice try trying to scam me dicks.
Shawn C.
Évaluation du lieu : 3 Long Beach, CA
I haven’t had Pizza Hut pizza in years they still offer delivery but now they charge $ 3.50 to deliver. The delivery driver was cool and he brought my cheese and crushed pepper as requested after he left I realized my pizza wasn’t hot. # irritated A personal pan veggie lovers pizza for me It wasn’t as crunchy or flavorful as I remembered it was pretty dry and needed more sauce and cheese it had red onions tomatoes black olives and bell peppers. I must admit I really miss the meat and pepperoni on my mini pizza. I’m struggling with my vegetarian lifestyle in a major way. Lol Where’s the freaking beef… Omg I dipped the pizza into the sauce to give it some moisture and flavor it was better but nothing spectacular. Hello Taste … Where are you… The breadsticks were bland and topped with a weird sandy garlic mixture on top the flavor was sooo meh! It’s really not worth the calories but I’m hungry and I eat a few pieces, I dip my breadsticks into the sauce and it did taste much better. To be fair the food was edible just not incredible and for that I’ll give them three stars. Sadly my days of eating Pizza Hut are over I suppose with so much competition they just can’t compete on a taste and quality level. Too bad… Sooo sad… I’m over it! My order was $ 14.99 with a $ 3.25 delivery fee I gave $ 3.00 tip at $ 21.50 this was an expensive dose of bland food. Sometimes you just have to move on and keep the memories of what once was on lockdown. And throw away the darn key.
Tiger F.
Évaluation du lieu : 5 Riverside, CA
Just because I love pizza
Jojo C.
Évaluation du lieu : 2 Long Beach, CA
I order from this location because the one near my house ran out of mushrooms. And when we got our pizza, they forgot to put mushrooms and beef. Wth! And. … my pasta had no chicken in it. Are u serious? And my breadsticks suppose to be toss in garlic and butter… but no… its plain. Ugh! Never ordering from pizza hut again.
Franklyn L.
Évaluation du lieu : 5 Long Beach, CA
Very good pizza and delivered in a timing manner
Chris J.
Évaluation du lieu : 2 Long Beach, CA
Ran off to the bank to cash in on my misfortune yesterday(unemployment check) and had the misfortune of going to Pizza Hut. «What!!!» you say? Pizza makes us happy! No… hot toasted sandwiches make ME happy. With all the adverts about Subway getting pissed off at Pizza Hut for their independent 2 – 1 study, I felt a philly cheesesteak coming on. Here’s what happened on that lovely trip. Girl behind the counter said, «We don’t do that here.» Unfuckingunbelieveable I tell myself. «Fine, order of 10 chicken wings, spicy, to go.» «That’s an order of wings, you wanted that regular of spicy?» «Uh, spicy?»(Uh, yah, didn’t you hear me?) «You want that delivered or to go?» «Uh, to go.»(that’s why I’m standing here, moron) «What’s your phone number?» (Uh, it’s a carry out order, WTF do you need my phone number for?) «It’s 562−659-****»(cuz I don’t want the hate calls, thx) «OK, it’ll be about 15 minutes.»(Wow, seriously, go to Denny’s after last call and you can get an order of wings in about half the time) Wings were just OK, not spicy but more like ‘seasoned’ or maybe ‘tangy’ if you have a sensitive palate. Didn’t care for the lack of any info on the printer tape other that my order(no location info, but they’re «now taking applications»). Hell, maybe I should fill out an application and be Mr. 37-year old Pizza Slut. No, perhaps not. One positive, they Do the Dew, but it’d be hella-cheaper to just walk your ass to Von’s a pick up a couple 2L bottles of yellow-sugary-goodness.