Horrible, me and my girlfriend order here way too much for us to open a box of wings and see one bitten. It’s a new flavor so we ordered them and the delivery guy gets here and says«that new flavor is good» suspicious enough!!!
Rachel J.
Évaluation du lieu : 5 Seal Beach, CA
There never was a time when I felt I needed to shit and vomit at the same time, until I ate here.
Jennifer B.
Évaluation du lieu : 1 Long Beach, CA
I think the employees here are so lazy and dumb that they can’t even get a simple pizza order correct. I’ve ordered a few times(not by my own choosing) and 75% of the time they epically mess up my order. Wrong crust, under cooked dough, toppings can sometimes be scarce. I would be better off getting a frozen pizza from a drug store. Just plain nasty.
Melissa T.
Évaluation du lieu : 2 Cypress, CA
Last Friday Night i wanted a pizza delivered from Papa Johns but delivery hours were over so I had to settle for Pizza Hut, which was a mistake to begin with. I ordered an individual pizza online and a side of buffalo wings. Two minutes after I made the order I got a phone call from Pizza Hut telling me that they were all out of the specialty Pizzas and all that was left was the XL. I was so hungry that I went for it but I was disappointed because how are they gonna run out of a certain pizza if it is PIZZA Hut. The pizza itself was ok but now I know that next time, I want pizza I’ll have to drive to Papa Johns myself to get the best pizza, and not settle for this one.
Matt U.
Évaluation du lieu : 1 Long Beach, CA
I don’t like to be hung up on when I’m mid sentence of my question, and don’t like that I can’t order anything for delivery since i’m zoned for the 7th street location. Even though they are 1.1 miles away, and the 7th street is 1.7 miles away.
Reyna T.
Évaluation du lieu : 1 Long Beach, CA
Too bad I can’t give this location 0 stars. Their customer service sucks ! Even the manager was rude. He barely spoke English I didn’t understand half of the things he was saying. And he got mad when I kept asking him to repeat himself. DON’T ORDERFROMTHEM !
Stacey P.
Évaluation du lieu : 1 Downey, CA
If I was able to give zero stars I would. This location has absolutely zero customer service. I placed an order and found out an hour later that it was cancelled. I didn’t receive a phone call or even an email and worst of all I had to call and find out what happened to my order. I’m completely disappointed.
Kelsey B.
Évaluation du lieu : 2 Long Beach, CA
I always order pizza for carry out because I have a gate around my apartment. The Pizza Hut is setup so that its anti theft proof which is really weird to me. When I got home the pizza was still warm but I always thought Pizza Hut pizza was fluffy and soft not thin and crispy. Totally disgusting every review I saw on here is 100% accurate
Laura C.
Évaluation du lieu : 5 Long Beach, CA
I have started ordering from this pizza hut because the local dominoes was terrible at delivery, never had a problem with this place. shorter delivery time than is posted on the webpage. Always quality product.
Sandy T.
Évaluation du lieu : 1 Long Beach, CA
They SUUUUUUUUCK!!! Do not order from them! ORDERFROM CANADIANPIZZAINSTEAD! Pizza came 1 hour and 45 minutes after I ordered after I called to see where it was. It came smelling like they added their own PERSONAL ingredients to it and we trashed it. It was cold and looked gross anyways. Screw their customer service too! They’re awful! I know it doesn’t take any intellect to work there, but seriously? A tiny bit of kindness would get you pretty far in the field of customer service.
Richard M.
Évaluation du lieu : 1 Long Beach, CA
Extremely unprofessional. After a night of drinking I decided to order a pizza online. Once the pizza was delivered I gave the delivery guy my debit card. After misplacing my debit card last week I currently have a temporary one until my new one arrives.(on the delivery instructions I stated it was a temporary card) The delivery man refused to except my card because it says Wells Fargo customer and not my name. I showed him my drivers license along with other cards in my wallet that state my identity and he still refused to except it. The delivery man let me know that if I would like to continue to purchase the pizza I would need to show up to Pizza Hut show them my card and then they will except it.(remind you this is after a night of drinking… what is the difference of me showing the deliveryman my card versus showing the person behind the counter inside Pizza Hut my card.). HUGO The so-called shift manager was extremely unprofessional. But then again this is Pizza Hut on fourth and orange what more should I expect.
Aaron Q.
Évaluation du lieu : 1 Long Beach, CA
Employees smoking and spitting outside the front door. Hooking up their friends with food. Asked the guy at the front counter for some parm, jack ass had a mouth full of food.
Regina N.
Évaluation du lieu : 2 Long Beach, CA
If you like to order your pizza in an environment that feels like a check n cash place, go for it. This is the spot for you! My son received a reward coupon at school for a personal pizza, so we dropped by to redeem it. «20 minutes». This Pizza Hut is great!
Leslie E.
Évaluation du lieu : 3 Long Beach, CA
Staff is very friendly. Pricing is fair. Basic chain pizza. There is much better around the neighborhood.
Cassey S.
Évaluation du lieu : 1 Lomita, CA
We just ordered pizza. They said 45 min. It took 20, not complaining but how old is that pizza?! The real problem is that they wanted to imprint my debit card with their finger. I gave them the card number over the phone already. The driver called the manger and he said we can either imprint our card or don’t take the food. So we declined the food. We asked the driver how he would feel if his shit was asked to be imprinted, and he said’ of course not!’ This location is not okay.
Jon R.
Évaluation du lieu : 1 Long Beach, CA
A jerk named Edson was very unpleasant and unprofessional. I was quoted 35 minutes for an order and the pizza came an hour later. I wasn’t bothered until he argued with me and said he didn’t need my business. So I will never order from here again. Also the pizza was lukewarm.
Crystal M.
Évaluation du lieu : 1 Long Beach, CA
l called to find out what time they closed, and the lady said midnight. At around 11:30pm, I called again to place an order for pickup(I didn’t think this would be an issue, I’ve placed orders there several times and it was always 10 – 15 minutes). The same woman answered the phone and without letting me say a word, said in one breath, obviously trying to get off the phone as quickly as possible, «Thank you for calling Pizza Hut we’re closed at this time» and hung up. I called back again to clarify because she had told me they closed at midnight. She had turned off the phones at this point so all I got was a fax line sound. I’m not upset they were closed. I’m upset that she was so rude. I understand that when you are near the end of your shift you want to try to hurry it along as much as possible, and maybe even try to get out of there early, but if you’re still on the clock, behave like it please.
Jaime B.
Évaluation du lieu : 4 Long Beach, CA
They have remodeled, the staff seem more efficient with orders. I never have experienced bad service from here. I’ve ordered delivery a couple times and they were just as slow as any other delivery service in this urban area. I live close, so I usually order online and pick up from the restaurant. The online orders always turn out just the way I want. I also enjoy the email coupons and online rewards. Stuffed crust w/pepperoni and pineapple is my favorite! :-p
Mindy H.
Évaluation du lieu : 1 Long Beach, CA
For some reason I remembered Pizza Hut being good once upon a time and decided to order from here since it’s been years. Bad idea! Microwave pizza would’ve been tastier. Don’t order online because that just adds another half hour delay to your order when they call to confirm your order. Took my 1.5 hours total from the moment I ordered my pizza online until the food actually got to my place. Oh and if you order wings, they’ll charge you for ranch. Definitely avoid this place.
Steve C.
Évaluation du lieu : 1 Irvine, CA
Typical bad service. I stopped ordering from this place within the last year due to poor service and quality. I attempted to order this evening, and as usual, something went wrong. How god damn hard is it to process a simple order and deliver said order? We ordered a medium pizza and a 2 liter bottle of Pepsi. The pizza arrives, but no Pepsi. This is the third time it has happened with this place. The delivery guy stated the soda was in his car. He left to get it and still 20 minutes later, no Pepsi. Furthermore, we contact the manager. After she puts us on hold for 5 — 10 minutes, she comes back on to inform us the delivery guy is parking as we speak. It is now 10 minutes later, following our conversation with the manager, and still no delivery guy. Obviously, it’s nothing more than a bunch of ignorant and dishonest people working at this establishment. And you businesses wonder why you have to close your doors. To the owner: you should wise up and hire the right people! In the long run, you, the owner, will be the only one who suffers. There are many other choices out there for the consumer. You do not have a monopoly! Update: It is now 30 minutes after the fact. The concierge from my building just rang my doorbell and delivered a 2 liter bottle of Pepsi; further stating the delivery person dropped it off 2 minutes ago. So, obviously the soda was not in the car.