Smokeless Success

Went in yesterday and bought a set up. Chris, the guy that was helping me was very nice and informative. Took his time to explain things and made sure I knew how to use my MOD. Spent over an hour making sure I was ok with what I was buying and setting everything up for me. (Also because I couldn’t make up my mind but he was very patient.) I would and definitely will be coming back to this spot.
Thanks Chris ! Much appreciated!

I love this place. About 2 months ago my daughter introduced me to this Vape Shop and I’m happy that she did. I live miles away in Pasadena and always look forward to stopping by to pick up juice and kick it with the owner and his guys that work there. There must be a couple of hundred Vaperies (?) between me and them, and I have actually tried many of them, but there is something special about Smokeless Success. They are a friendly and we’ll informed bunch of people that go out of their way the make it a unique and pleasant experience. The thing that sealed the deal for me was when I took a fried mod in and instead of pushing a sale, they directed me to an alternative source to save me money. Freaking rare stuff. I trust them with keeping my kid well taken care of. And look forward to stopping in next time I am down in the long Beach area.

I have had the pleasure of experiencing this store for the past 2 years. This vape shop’s staff are: informative, patient, honest, and welcoming. The lads and lassies that work here are what makes this store great.

Smokeless has been around since the birth of vaping. They have always treated people as family. they moved n would love for loyal customers to come check out the shop… del taco is right across the street.

When you walk into this place, you can definitely tell what sets them apart from «competitors». Their customer service is always spot on. Friendly, helpful, and informative staff. They also seem to carry quality products versus what you may find elsewhere. I am convinced they sell the best vape juices in town, and trust the guy when he tells you the rice crispies treat one is divine… it is! I am very new to vaping, and these guys took the time to explain to me what I was buying, how to set it up, etc. I also love that they welcome me to come in and have them help when I need to rebuild my atomizer, change cotton, etc. I only know how to smoke this thing, not maintain it, so knowing they are right there and willing to help is great. I also love that when I asked if they have any chocolate mint vape juice, the guy (the owner, maybe? I am bad with names) told me he can make it for me anytime. Living such a short distance from this place, I have absolutely no reason to go anywhere else. Even if they weren’t so close to my house, you betcha I would still make the drive.

They have a great selection of juices, devices and accessories. Never feel rushed, friendly and knowledgeable staff.

Love this place! Living right across the street is definitely rad but the best part about this shop is the customer service. They’ve walked me through every accessory I’ve bought and even thought me how to do my own builds.

You feel at home at this shop. The staff knows their stuff! A great selection of e-​liquids and genuine mods. There’s no BS at this shop and you’ll feel welcomed.

Smokeless Success is the top shop, I have traveled around & visited many others. The service is impeccable, Im always greeted walking in & taken care of as if I were a family member. They are all so knowledgeable & I find the best Juices here. Bill, the owner cares about his products & customer satisfaction. I have been shopping here for 3 years & I wouldn’t shop anywhere else.

Some of the best customer service you will find at any place of business! Truly genuine and helpful people who want what is best for the customer. I would recommend this place to anyone looking for somewhere to find great juices, devices, and people. Prices are very reasonable and they even have great deals on different days that make it even more worth going to. I will continue going to this shop because it is all around worth it. You should try it too!

I’ve been going to this shop since they opened. It’s super convenient for me & 99.9% of the employees provide 5 star customer service. Just visited the other night & although the customer service started off rough, the right folks stepped in to make it right. They’ve got a great selection of liquid, wide variety of devices to choose from & accessories galore. I noticed on my way out that they added another display case for t-​shirts but I couldn’t stop to shop so I’ll check that out next time I visit. Four stars only because they don’t always have Monkey Cream in stock.

These guys are great. I went in not knowing what I was looking for and they spent a ton of time answering all the questions that I had. Walked me through all the different options and found the best vaporizer for me. Took the time to let me sample a whole bunch of different flavors of liquid and helped me find ones that I really enjoy.
They are very patient and helpful and are not just trying to sell you a bunch of expensive stuff you don’t need. I will definitely be going back here for all my liquids and vaporizer accessories in the future.
I would recommend this place to anybody who is new vapor rising and is looking for some good information and guidance.

Ya’ know… there’s absolutely NOTHING better than visiting an establishment that you’ve patronized within the past only to view them continuing to surpass the bar by going above and beyond with reference to customer service and the perfection of their craft.
Smokeless Success is BY FARRRR… that place!!!
Stopped by a day or so ago as my «go to» spot in Westchester was just too damned far to trek out to and I was enabled to sample what seemed to be every «juice» beneath the sun.
My device hadn’t been functioning properly for a cool little minute and thankfully I knew to come here.
Having visited a number of places from OC on throughout LA and the IE, I can personally attest to the fact that quite a few vape spots will go «ballz out» to sell you (and in most cases «upsell» you) equipment, juice, etc. all the while knowing ABSOLUTELY NOTHING ABOUT what it is that they’ve actually sold you!!!
The result is your returning for a problem, repair or defect and encountering someone completely ignorant on how to offer assistance.
This, fellow Unilocalers, is NOT THAT PLACE!
Unlike most competitors, all employees of «Smokeless» actually know what the heck they’re doing and are ready and enabled to offer assistance to those in need. I found them as well as the manager to all be friendly, informative and attentive without bombarding their customers (if not attacking them) with their need to sell.
Lastly, it’s become apparent that the unspoken mantra of this place is:
— — — -«No customer departs — unsatisfied». — — — -
Well I’m here to attest that to be 100% true as I’ve yet to enter and undergo a problem. Consider me a «regular» now guys.
Thanks.

Great quality, friendly and helpful staff; they know their shit. Know product information well and can help you find exactly what you will be 100% satisfied with, no knock off brands. No inflated prices. Reward system is super beneficial. Dog friendly. Can’t say enough good things about this vape shop, been going here ever since I found them a little over a year ago when first moving to LB. best vape shop I’ve ever been in and that is why I am always coming back.

I’m torn between this place and Breathe.
Pros of SS:
–GREAT Fourth of July sale (I bought 3 bottles for $ 28 and ran to tell my boyfriend about the deal and he subsequently bought 2 bottles as well).
–Super close to my apartment.
–They offer coffee and water to customers.
–Great flavors at fair prices (about $ 12 for a 15ml juice). I LOVE the Monte Carlo juice.
–Friendly staff! I’ve been to several vape places where they pretty much ignore you at first but these guys are fantastic.
–Juice availability. My biggest complaint about Breathe is that 50% of the time they’ll be out of 1 – 3 vape flavors (in 6mg) that I want. Not fun, but SS is usually well-​stocked.
Cons of SS:
–Their rewards program isn’t as simple as the Five Star program at Breathe. I don’t even know if I’m on the Smokeless Success rewards program and nobody’s ever asked.

I had a horrific experience here. But someone how they got me to keep shelling out money to fix the problems they created so they win I guess, right?
Staff was very condescending and overwhelming. I walked in with clear intentions. And since I have been out of the vape game for about two years, I am pretty naïve to whats out now. To put it into perspective, the last unit I bought was a Provari. I let them know that I was trying to quit smoking and wanted something simple and comparable to the provari that I was used to. They had no idea what to do with that. They sold me a unit, then tried to put a tank on it and it wouldn’t fire. Only to find out that apparently putting tanks on ‘hybrid’ units is VERY dangerous. So they sold me a much more expensive unit and a new tank to remedy the problem. All the while throwing fancy terms at me and making me feel like an idiot for buying the unit they told me to buy. So I’m 250 beans deep with juice and batteries and a charger and finally a unit that works. After two days the firing button started to get stuck and getting so hot that it would burn my finger. It was also sparking every time I would fire it. This is a brand new unit that they sold me and assembled and tested for me. I took it back to the store and explained my troubles to someone other than the apparently wildly misinformed girl who sold me the unit and he temporarily fixed me problem. The next day the unit stopped working all together. You can imagine my frustration as I had 250 beans sunk into this thing and it was 4 days old and already inoperable.
I took it to a different shop because I was fed up, and he informed me that I was severely overcharged for the unit, and the setup was doomed to begin with. I bought a different unit for the same price from that shop and its running like a dream.
I tried to take the original unit back to Smokeless Success because they told me I had 30 days to return or exchange it if there were any problems with it. They informed me they do not accept returns on units that have been used. WHAT?! So I’m out 150 beans and now own a worthless hunk of metal in a fancy lookin box.
I will never shop at Smokeless Success again.
**UPDATE**
The situation has been resolved. Bill (owner) met me in his office and refunded me for the unit and we had a nice discussion about the issues I had with his employees. He was very nice and seemed to be genuinely eager to earn my business back. So he earns a few more stars on the review (from 1 to 4) He handled the situation genuinely and professionally.

New to this place and vaping which I think the sales guy could deduce because I left buying the top of the line one but hey, at least it’s a quality piece of equipment right?
I spent $ 130 for an eleaf device and 2 vials of juice.
They did let me try flavors and were very helpful and didn’t laugh at me when I didn’t know how to use the device. No pretension or smugness. The guys are just very chill and like to help their customers vape.
Only gripe is I couldn’t get a retroactive %5 discount when I came in to replace an atomizer that was defective. But they replaced that no questions asked.
EDIT: I bought an eleaf istick 50w + 2 bottles of liquid for $ 126.34 on April 23^rd, 2015. As of today the device stopped working. There’s no service for it, no warranty, and I come to find that it costs less than $ 50 online for the device. Had I paid that much in the store, I would buy another one despite the fact that it stopped working.
I’m generally displeased with the outrageous mark-​up from the store + the fact that I bought hundreds of dollars on liquid over the last 4 months and there’s no help from the store when the device stops working out of nowhere. I advise anyone planning to go here to check online first to save some $.

Nice friendly place with plenty of room to relax! I like that they carry a variety of 30 ml juice bottles, I will definitely go back!

Upon walking in the atmosphere instantly feels laid back and cool. I walked in and Fernando helped me out right away. I came in with a cartridge that would not read on my eleaf nor my epen. He gave me a few suggestions on how to proceed and we decided that I would buy a new atomizer and transfer my oil into it. He was very knowledgeable and answered all my questions (I had a lot). I will definitely come back to buy some more products!

This place is great. I vape however i’m not in the «vape scene» i just use it as an alternative to cigs.
Smokless Success is another great spot to goto when in need of the supplies, the staff is really knowledgeable & helpful.
Quinn is one of the staff members that helps me alot & the kid knows his stuff & knows customer service. i def see a bright future for him!
Another staff member that is also great i forgot his name, but its the Black guy with longer hair «dreads» he is also super knowledgeable & helpful.