StorQuest Self Storage

Someone had broken into one of the storage unit, my other half was renting out in the basement area. She had a cheap lock on it at the time, one of those made in China locks. Medium size, easy to pick lock.
She didn’t put one of those heavy duty locks on it at the time. Which she should of, anyways went to the storage to find out her personal belongings were taken. The thieves managed to grab what they could and go. All the totes were broken.
I felt bad for her, she had memorable things in there that can’t be replaced. There is no surveillance cameras around the basement area. She just felt so violated. Who would not be. Called the Long Beach Police which took forever. Informed the storage manager Rick of the situation.
Rick was so cool, he felt bad about what had happened. Rick had a few storage units available up top with surveillance cameras in all angles. Rick was so helpful and sincere. Just be sure you put heavy duty locks on your storage units. Or what crooks are doing also, is cutting your lock and they put a lock on there, so it looks like it wasn’t broken into. Check up on your storage unit every so often.
My other half didn’t check on it for atleast four months. Now we make it a habit to check on it all the time. If a crook wants your things, they will find a way to do get it. I hope they get their day. Karma…

I’ve known rick for over 10 year and every time I visit storquest. He and James receive me like family. The facilities are always clean and anything you need there is always available. Plus if u need a Lil energy from all the hard work of moving stuff or the kids are hungru rick will give u a snack. I only use storquest.

EXPECT A 30% + RATE INCREASE EVERY 6 MONTHS… I was here as Linkletter and my rate would only go up a $ 1 or $ 2 per year. That is reasonable. Here it went from $ 90 to now $ 114 in 1 year. It really is too bad as Rick is great and the property is great. They are betting you do not want to move your stuff. I can find great employees and great storage at many facilities. It is not as we visit our stuff on a regular basis.

So they are still a good storage place, only problem is they get you in on a discounted rent price, then hike up the price every few months because of «improvements». In the end you are paying the same amount as any other place. I suggest if you can possibly get some kind of rent control on your unit in the contract before you start storing there. All storage places do the same things, and you can do nothing about it, unless you get it in writing.

Rick was such a help! He stayed late for me to get there. Service was super impressive. The location wasn’t ideal for me, but Rick was super responsive– and they have great social media and ways to connect and get service ²⁴⁄₇. Easy to communicate with. The unit was clean and he was totally willing to help me when I feared the unit I was going to rent, wasn’t large enough. Very accomodating.

This place is clean and secure. The staff is also very pleasant and helpful!