Team Thompson Property Management

Team Thompson is the best property management company I have ever used. They are very knowledgable and personable. Best of all, their communication is strong — very responsive with all emails, calls, and follow ups. Pay and submit requests online.

They ignore requests and change your contract without permission or warnings. Not sure how much is them, how much is our landlord.
Have yet to have a positive experience with them :(

Update: rent can now be paid online via e-​check or credit card!!! I’m in heaven!!! Go see them! Excellent service here!!!

Team Thompson has horrible customer service. Whenever you call, their office staff is unable to answer any questions or provide any assistance other than to take a message. Then no one returns your calls. You literally have to call and harass them to get anything accomplished. You have to call repeatedly and beg for repairs. They will tell you someone will come to your house to do the repair but no one shows up. On the rare occassion someone does show up, the repair people are sub par. Besides not being able to properly repair things, leaving messes, their vendors are unprofessional. I have caught them drinking beer in my front yard when they are supposed to be working. All of their vendors look like low class crackheads I don’t even feel comfortable letting into my home! This is absolutely the worst property management company I have EVER dealt with in 20 years of being a renter! Avoid at all costs!!! They are slum lords. Also, if you are a property owner, do not use this company! They will let your house rot into disrepair. They do no property upkeep.