Vons

This Vons location is where I do my usual weekly shopping. For the last few months I have put off my trip as long as I can because of the long lines at the check out counters. Usually there is one regular checker and a checker for 15 items or less. The regular checker always has a long line that snakes down the aisles and no one calls for another checker to help.
I spoke to the Manager of the store to no avail. Today was the last straw when it happened again, so I went to the self check register with 25 items and ended up getting out of the store before anyone in the one line, that seemed to be at a standstill. 25 items for self check is really unnecessary but right now it is the only alternative to getting out of the store in a timely manner. I’m sure budget is a factor but with loss of customers it will be even more difficult to break even.

I live in Santa Monica but I work in Long beach… so today I decided to go to a local grocery store to get some items for dinner so that I could go straight home after work. I grabbed a sweatshirt I keep in my car and threw it on over my work attire (because it is always freezing in grocery stores). As I’m checking out some parsley a short girl and a rent a cop approach me. The short girl goes, «mam we don’t allow anything in pockets.» I thought I was being punked at first… like for real… I pull my iphone out of my pocket… and ask what they are talking about? The rent a cop then goes, «what about the shrimp in your pants pocket, pull up your shirt.» I ask them if they are kidding me and pull up my shirt to not only reveal no shrimp… but also to reveal fake sewn in pockets! morons! I am making stuffed sweet potatoes– and not only was I no where near the shrimp, but I don’t even like shrimp! The take away here is that you are not allowed to put shrimp in your pockets… shocker…and that if you come to this grocery store be prepared to strip for these idiotic detectives they have running their security.
meanwhile, the shrimp thief is still out there on the loose… apparently she is a tall, blonde professional (and very attractive) looking young woman who gets her kicks by shoving shrimp down her pants.
Note to the manager: please advise your intelligent team that if they are going to accuse someone of stealing, and make them lift up their shirt in the middle of the store. you better be VERY SURE you are correct in you allegations. It was a humiliating and infuriating experience and those woman need to understand that.

Doesn’t matter what time you come. Theres always long checkout lines. Always only 2 open Whoever is managing this store is must be an absolute idiot.

This place is near my home on Ocean and it’s great for picking up just a few things. The problem is that it’s never quick but it is close and so I go back. The staff are wonderful. The shelves are always stocked, the floors are clean and the merchandise is fine. The customers make me want to shop elsewhere. The security here are lazy and stand around on their phones by Starbucks and the elevator/​carts. Don’t expect to get in and out. Expect a hassle and riffraff. Park on the roof which is accessed on Atlantic just off Broadway. Park near the wall to avoid door dings in the compact spots and bring bags so you are not charged $.10 per-​bag (there is a bag credit.)

Crackheads and drunks hang out in front. Lines are always long. The staff argues with each other. So why do I come here? Because I don’t always have time to make the long drive to Trader Joes, and I hate going to El Super. It’s walking distance, they have decent prices on the wines I like, and there’s always parking. I also like their dessert options. Cheesecake by the slice, those cute little fruit tarts, carrot cake, chocolate cake, cream puffs. But they really do need to do something about the crack heads hanging out by the entrance.

I love this Von’s. It’s clean, has parking. Yes, occasionally you’ll see the sketch alcoholic guy in line or in front of the store, but that’s Downtown Long Beach for you! It comes with he territory of the area. And going to this Vons definitely beats going to Superior, Northgate, or Albertsons in the area.
My only complaint is the lines. I feel like there’s only 2 checkouts open at any given time. Other than that, this is my go to place. Another weird plus is that I like the view from the rooftop parking area. Random, but it’s a nice view of DTLB.

They’re expensive, which kinda sucks since it’s the only store that I can get to without a car. But the employees are very nice!

Updating my review. I cannot stand this vons. I absolutely hate it. It just happens to be a half block from me. They shut down all 6 of the SELF-​CHECKOUTS at night time…
I wrote that sometime in the past and never finished it. I just left vons again empty handed because once again someone decided to close every single self checkout and only had three checkers working at 10pm with huge lines. Such a waste of my time.

PROS: Convenient rooftop parking; friendly workers; excellent selection of wine and liquor; starbucks located inside. sounds great right?.. welllll.
CONS: Lacking selection of organic and all natural foods and drinks; ive literally watched a roach cruise across the front of the meat department; workers knowledge on certain products is non-​existent; 2−3daily security guards having confrontation with the frequent ghetto/​homeless customers
For me, im ok shopping there, because I can easily grab the things I need, and just buy my meat and seafood elsewhere!

I know they call this chain different names in different parts of the country. In Dallas it is named Tom Thumb. I was able to use my reward card there and got a discount on the wine I purchased. This is a full service grocery store. FYI: They do carry their private label organic products like pasta sauce that is excellent quality.

Everytime I call to check if they have what I’m looking for in the meat dept, I ALWAYS get the best service! Friendly and very acommodating –not to mention, a smile each time I come in. THANKS for your wonderful service guys! Oh and I love the rooftop parking especially with it being downtown with all that traffic and scarce parking

I hate this Vons. However I get lazy and go here since it is a very short walking distance from my home.
The previously shiny remodel Vons has gone downhill in just a couple years. Now mind you this Vons is a million times better than what we downtown residents had here before which was the ‘soviet vons’ but…
The service at Vons is terrible. Absolutely dismal. They hate all of us shoppers, and it shows. Also, If you happen to rip your brown paper bag that you paid 10 cents for, (or the handles rip when you pick it up). So sorry for you. They won’t exchange your bag. You must purchase another to replace it. Other grocery stores such as Ralph’s or Gelsons will exchange a faulty paper sack for free.
There is the ever present vagrants, druggies, bums, beggars and troublemakers camped out front. Albertsons over on 6^th street/​LB boulv used to be like that (now closed).
There is often a foul, rotten odor inside.
Produce is often rotten, especially their «organic» selection.
Their organic food is even more overpriced and just awful.
All items are overpriced. And watch out for their sneaky price scanning errors, where they try to charge you even more for an item. Pay attention to posted prices as opposed to what scans. You can catch price errors better using self check out. They’re supposed to give you that item free if there’s an error, but they won’t offer, you have to demand that the item be marked down free. They’ll give you dirty looks but will do it begrudgingly.
You’ll have a better shopping experience at Ralph’s on 4^th street, trader Joes at the marina, Pavilions on the traffic circle, or Gelsons at the marina. Fresh n Easy has better service but their meat and produce is often rotten too, so I can’t recommend them.

This place could be better if they would fix the men’s restroom. It is out of service for weeks now because they do not change the code on the keypad door and homeless people are using it constantly and they broke it. Way to go! The manager needs to be let go, how do you not have adequate restrooms for people who shop there?
The place is very clean and everything is easy to find, but if you are looking for marinated meat/​chicken etc… then look elsewhere. Parking is good and free!
If you are near downtown try the fresh and easy.

I stop in daily after my morning workout and there are always very nice and friendly employees .I never leave the store empty handed. Great location and parking is up a ramp which is kind of strange but they have escalators and elevators that will get you downstairs to the store entrance. They open as early as 6:00 am and there is also a Starbucks located inside for the people that like to get their coffee and tea cravings.

Great place with good selection. The prices are a little higher here compared to the value chains. The location and roof top parking is a huge plus. I just wish that they would stick the dtla lavash bread

The ONLY reason this place gets even 1 star is because of the deli lady who was just visiting and not a regular at that store !!
So I find a line with only 1 person waiting and he’s about to pay. I load all my groceries on the belt and all of a sudden this other cashier decides it’s okay to bring her customer and all her stuff and have her go ahead of me! Not saying excuse me or sorry or anything !! When I ask for a manager they bring me «Brittany» who says that’s a store policy! Are you kidding me ?? Your store policy is to cut lines ?? So I called and talked to the real store manager and after telling him what happened he apologized and said he will re-​train his staff. This is ridiculous ! What would have happened if a customer would have cut the line? This seems so stupid and I usually don’t write reviews but I feel like this place deserves it!

We have been shopping here for the last 3 – 4 years, in the last 6 months the meat department has gone to total crap. We have gotten sick from fish, beef and shrimp from this market. This is was literally the day after we had purchased these products.
Purchased 3 steaks yesterday marked with Mar 26, 15, all 3 are spoiled and smell disgusting.

This Vons is open until midnight. It’s one of the main reasons for the 5 star rating. Even if you are stuffed after a big meal, you still have time to go get something sweet from the pastry department or a cold craft brew if that’s what your into.
The place is well stocked, clean and well lit all the time. Self check out also makes it a breeze to run in and out. They have a private parking lot on the roof which is a blessing here in Downtown Long Beach were parking is always an issue and hard to come by. The staff are also really energetic and polite.
I’m a big fan of there seafood selection too. The Salmon, swordfish, and Ahi Tuna always look so fresh and taste just as good as they look. I just wish I could take my Boston Terrier in there with me but even a dog friendly neighborhood like LB won’t allow that.

I love shopping at this Von’s mainly because of its location. It’s one of the few grocery stores in downtown Long Beach and it’s only a few blocks from where I live. They have a nice selection and usually have everything I’m looking for but at a higher price than what I usually pay at Trader Joe’s or Ralph’s.
I wouldn’t suggest buying all your groceries here but definitely a few items. It’s worth it to sign up for the discount card as the points adds up and can be used for discounted gas prices at the Von’s gas station by the Traffic Circle.
The store is always clean and well stock and the employees are pretty friendly.
Well deserving of a 3 and ½ stars

Omg-​this is the worst dark and dingy Von’s I have ever been too. Since parking in LB is almost non-​existent, left my car and walked to Von’s.
The front of the store is dirty, no cart or small little baskets-​guess they want you to put your stuff in your recyclable bag from home while shopping. The day I was there, saw an apple and some broccoli over to the side of the front door-​thought to myself «are they feeding rabbits now too»? Smell of urine-​they need to power steam clean the front.
The front of the store caters mostly to visitors. Wine, beer and cheeses for a lovely Happy Hour in your room. The rest of the store is generic, and expensive. During the time I was there, never saw any employee… wonder what there security is like???
Went to the meat section to buy a steak-didn’t look right, it had lost its color-​oh my!!! Decided to get everything that I needed frozen-​steak will be for another day WORD!
This store is not any better then before they remodeled-​just put some nice deli shelves, and hiked up the prices. This store gets 3 boos