Rapid Realty

1 star because we got the apt quickly. We totally got scammed on the fee, however. The apt was listed for $ 1975 but when we went to sign the lease we got «good news» that they were mistaken in their listing price and it was actually $ 1750. But she let us know that she was keeping the $ 1975 one month’s rent fee that we had already paid. I have a feeling they probably do this on a regular. BEWARE! THIS IS FOR THE THE AGENT ON 43^rd AVE IN SUNNYSIDE.

I always take Real Estate Brokerage reviews with a grain of salt on Unilocal.I’m a bit confused why this location has two separate pages on here, and why one is highly reviewed, and the other has poor reviews.
Whatever the case, working with Joe Reyes here was fantastic, and took a highly stressful situation and made it as stress-​free as it possibly could have been. I’m a bit surprised that he has negative reviews on here (Joe is a fairly common name, maybe it’s a different Joe).
Without divulging too much info, my landlord raised my rent over 40% after my lease had expired, without prior notice to the lease expiring. DIfferent story entirely, but we basically were thrown into a situation where we had to find a new place to live as soon as possible. Joe gave me a call with an apartment that fit our needs. I believe he got my number from a real estate listing site. Within 48 hours, he showed us places, we filled out an application, I met the landlord, and my girlfriend and I were signing a lease.
Throughout most of those 48 hours, he was constantly updating me with information about the apartment itself, checking with the landlord to make sure it was accurate, and made our application and lease signing quick and easy. Thanks Joe!

FUCK THIS PLACE.
RUN RUN RUNNNNNN!!!
I can’t even begin to describe how terrible of an experience my boyfriend and I have had with this Rapid Realty location. These past four days have been hell to say the least. They are weasels and lazy pieces of shit. We dealt with the realtor Joe and he seemed like he had no idea of what he was doing from the start. I don’t know why we didn’t run then. We had been waiting on our hands and knees, repeatedly calling this fuck the whole weekend so we could continue our application process to get the ball rolling and snag this apartment — no phone calls were returned and when I finally sent a stressed and urgent email to him and his boss (or that’s what he seemed to make her out to be) it was as if his laziness and unprofessionalism was my fault? Their response to my concerns were as if they skipped over every few words just to get the jist of it and then said «get back the paperwork ASAP» to try and shut me up (when it wasn’t even the point of my email). My boyfriend and I are on a time crunch to find a new apartment since our current apartment is being showed and hoped to be rented by new people for Sept. 1^st and now we have to scramble and start all over again because these fucking idiots don’t know how to do their jobs.
«Best Regards», Joe?
go fuck yourself.

Even though I read plenty of reviews that made me hesitant about this company, I chose to give it a shot (BIG MISTAKE), considering it was close by and their website seemed to have apartments I’d be interested in.
It all seemed to start off okay, he asked me what I was looking for and was giving me some options. When I asked if I saw apartments online on their website could I bring it to his attention, he told me it was best not to, because it’s not always updated. (Then why have them up?!)
Anyways, I agreed to view an apartment at 7 pm and unfortunately I got lost. Since I was underground, I couldn’t call but had to rush myself over there. I pride myself in being on time and was very frustrated with the fact that I was going to be a little late. When I did receive some service on my phone, I made sure to text and say I was going to be a little late. This was at 6:53, he was already there and I felt bad. I guess he must’ve tried to call because at 7 pm I get a text saying he left the location and the landlord had already locked up the building and he wasn’t going to wait «an hour» for me. I was no more than 10 minutes away and I felt really bad for getting lost in the first place but the texts that followed my apology were completely unacceptable. He had the audacity to continue to text me and tell me what I should’ve done and what not and was completely rude and unprofessional. Honestly, I was aware that I was in the wrong, but I let him know I was going to be a little late and then to just lock up and leave?! On top of that, he felt entitled to speak to me any which way he pleased through a series of text. That’s just unacceptable from someone who considers themselves to be a «professional». I deal with crazy clients all day and I could never see myself blowing up on them due to some kind of frustration. There is always a better way to express yourself and that’s something that realtor needs to learn. Needless to say, I didn’t want to work with him after that. Who is to say that he won’t act like an immature child again? I found myself another company to work with and they’ve been able to find me exactly what I’ve been looking for within my price range and I could trust all the listings they’ve posted. :)

This Company was completely unprofessional, rude, and untrustworthy.
You can see their record with the Better Business Bureau here:

I worked with Mrs. Lavi and I am totally impressed on how she does her job. She meet up with me and my husband and showed us our dream home in Forest Hills, Queens. We were looking with other brokers and they didn’t listen to us. Mrs. Lavi was very professional and showed us around the neighborhood we were hoping to live in. She was so funny to say the least. Once we found our dream home, we were in the office leaving her the requirements to entering the unit. Left the office the broker fee, 1^st and security. It was the next day we got a call from her saying we got the apartment! Not only did she go out of her way to show us apartments, she was always smiling and had an amazing energy, which is always refreshing.
I would recommend Mrs. Lavi to anyone looking for an apartment anywhere in NYC.
Thank you Rapid Realty Astoria for all your help. You make dreams come true… I mean it from the bottom of my heart.

If I could give negative 20 stars, I would.
My roommates and I had been subject to a the lamest «not-​joke» played by Rapid Realty NYC.
Here’s how it went:
Us: WOW! Heat and hot water is included? GREAT!
Rapid Realty: Of course it is!
(6 months later…)
Rapid Realty: NOT!
— — — — –
So, shit on a stick —
Our landlord states that this exact same thing had happened the previous year to another tenant. The Craigslist posting stating that heat and hot water included was FALSE.
Rapid Realty neglected to change it on the lease so we signed under the pretenses that we were covered. The landlord refuses to pay, we refuse to pay, and Rapid Realty is nowhere to be found.
Gabriela, the Rapid Realtor in charge of our building, straight up played stupid when we questioned her. The landlord had personally spoken to Gabriela just the year before about omitting this from the listing but… that didn’t happen because we fell into the same trap. I called a million times and left messages — she had screened my calls because my roommate got her on the phone when I gave up. This woman, this agency, these people are all scumbags. I wonder how they sleep at night knowing that they’re liars and cheats.
There was no happy ending for us. We wound up having to pay the massive heating bill with all those months that were neglected. Rapid Realty is evil. Now, I don’t even look at listings that are covered by them and I make sure to let all my friends know as well. Avoid Rapid Realty at all costs!

Daniel Tiseo returned my faith in good agents. He went above and beyond to accommodate to what I was looking for, not to fill a quota or to make a quick buck; he really focused on what he had to show based on my budget and my wish list, «pushing» me just enough to open my mind to alternatives that still worked for me, but never to «make» me see what was not really there and even backing off when necessary. He is not your typical prick agent with the i-​am-​doing-​you-​a-​favor attitude, but rather with the expectation of working together. I really appreciate the time and effort Daniel put while we worked together. I have recommended him to a couple of friends and will work with him if i have to in a heartbeat. Highly recommended.

I’d almost laugh if I didn’t want to throw up after overhearing a training session of theirs while waiting for my agent to pull some listings. They are essentially taught to lie to their perspective clients just to close the sale!!! I mean are these people serious? Closing a door won’t prevent anyone from overhearing things, especially when the individual leading the training session may as well have swallowed a megaphone at birth! I work in sales, and the tactics and things they are saying to their agents is okay to do is not something that is ever recommended to do to a client. It’s obscene! This place is a joke, and I will be filing a complaint with the BBB after this. Avoid this place like the plauge! The only reason they got a star is because you have to give at least one before you can post. They don’t even deserve that!

I started my apartment search over the phone with Johanna Rosario and she was very helpful, she became ill when we were to see places in person but she referred me to Joseph DeVito who is a awesome guy that does not beat around the bush. I let him know the type of apartment, location and price and he found exactly what I was seeking in an afternoon (literally everything I wanted)! We looked at the place and went straight to the office to start the paperwork. Joseph is also a funny dude, I was cracking up the whole time!
From there Sherita Delgado took over and worked her magic in getting me approved in lighting speed, which meant a lot since I was working with a small window of time. She went the extra mile to ensure the rental company had all the proper information on me to present an approval. The level of service was awesome and 80% of the paperwork and conversations happened while I was out of state.
I’m a happy customer and i’m recommending my friends!

I am so happy to be the first reviewer of this place. In essence, these guys are awful. Their sales reps have no clue about the properties that they’re showing and the office staff are lazy and apathetic. My girlfriend and I spent a torturous month and a half babysitting with this place in order to get our apartment in Sunnyside Gardens. The only reason these guys are getting one star is because of the apartments location.
We just moved in the other day and the place was in shambles. Yeah, the property managers made renovations, but my high school carpentry class would have done a better job. I have no idea how Rapid Realty gets their listings because their service and professionalism sucks. Deal with this place at your own peril and get ready for a lot of sleepness nights.