Diamond Shamrock #4130

They add money before you start pumping. Meaning, you select your fuel, and the counter starts with $.03+.

This gas station is HORRIBLE and discriminates against people with disabilities. I have a certified therapy canine who is medically prescribed to me, has all her certifications, vaccinations and is even cleared to fly in the cabin of commercial flights with me. It is imperative that I have her with me, especially in social situations.
I went into this gas station this morning for coffee. I walk in the door to find a clerk at the counter with a customer and another clerk over by the beverage cooler. There were a few others around as well. I walk over to get coffee and start chatting with the two employees and one customer at the register. All the sudden the employee in front of the coolers walks behind the counter. We are now a good distance apart. She raises her voice and tells me that I cannot have my therapy canine in the store. My canine was wearing her vest and sitting by my feet. The clerk keeps yelling, loud enough that everyone in the store turns and looks, telling me that Service dogs know not to sniff the ground but Therapy Canines don’t. (How she knows my dog and my situation and feels she can make decisions that out weigh my own Physician’s is beyond me). I ask her if she is serious and that I have paperwork that makes her legit. The woman kept raising her voice to me until I just walked out the door.
At my lunch I decided to try another Diamond Shamrock, right down the road. The clerk even said hello to my canine, and let me have her with no issues.
I feel my HIPPA rights were violated and that the woman approached the situation in one of the most rude, degrading, obnoxious, and mean spirited ways I could imagine. What if I had been a child or teenager, would they have treated them that badly too? And why, if such a HUGE policy, is there no sticker on the door, and the first clerk that saw me and my canine said absolutely nothing?
I will NEVER go to this gas station again. In my two years of having a certified canine, I have NEVER had an issue. I have taken her everywhere from restaurants, United Airline flights, Funeral home, Dentist, GROCERY STORE and anywhere else you can think of. (which these all are a hell of a lot cleaner places than a nasty gas station. I wouldn’t let my dogs lick the floor in there. Nasty) So, if you have issues or are handicapped, don’t go here, they won’t accommodate or help and will make sure that you are brought to everyone’s attention.