Orrible service they need to fired that manager ho servs me today at 1:30 very un respectful is an hispanic f@t girl she don’t even trate good to the other labor’s Very disappointed:/
Gretchen D.
Évaluation du lieu : 1 North Richland Hills, TX
Wow. Not a good wow. Waited 5 – 7 minutes to be acknowledged and then order while they slowly(that is generous) filled the orders from before we walked up. Then waited another ten minutes for food. Then had to ask for the apple pies. But only after the manager leaving at shift change walked over ahead of the kid filling our order and made herself a frozen lemonade before the kid was able to make the one we ordered. What? What kind of customer service does McDonald’s Corporate think is being served here? When I commented to my husband about the departing manager’s actions, a gentleman also waiting looked over to me and mouthed«this McDonald’s sucks». He walked over and quietly commented that it is like that every time he goes in. This location needs SERIOUS help. Glad this was only a stop on a road trip. Permanently off the list of stop-in options.
Jonathan S.
Évaluation du lieu : 1 Center, TX
Walked in took 7 minutes to order behind 3 people. Employees just standing around on their phones. Of course no one was wearing gloves. Ordered my families food and got half the order. That half was not even correct. How do you miss the sandwiches? The salad dressing is the same stuff you dip nuggets in. Cheap! We sit down and have a lady tell me that she will finish our food. When I did not respond she said even louder. «Did you hear me?» My daughter was very happy to eat her happy meal until after the lady kept staring at us and her telling my daughter that she will finish her food. Her staring made my daughter uncomfortable and started crying. She did not really want to eat after this. She kept staring at us the whole meal. We also heard her tell someone that she was waiting for us to finish to see if we give her anything. I went to talk to the manager about our experience she said sorry and walked away. When I said«we will not be back» she said«oh okay». The food did not make up for this experience either as it was all warm at best and tea was boarding on the sour side. Will never be back and will just avoid McDonalds. Definitely not lovin it!
Miffy C.
Évaluation du lieu : 1 Plano, TX
Dirty restroom. Floor is all wet with who knows what and when my 3 year pull down her skirt it got all wet. Yuck ! I had to put a lot of TP on the floor so we will not be stepping on the who-knows-what the whole time. Being used to McDonald’s usual decent standard, this is very disappointing.
Tim R.
Évaluation du lieu : 1 Plano, TX
Clean restrooms but terrible service and my expectations are low. Uncaring staff