Beverly Center Auto Spa

It’s 6:52pn and I looked for an open car wash. It says it’s open till 9pm and it was in the list of open car wash places. But when I arrived it was closed!!!

I just got the regular car wash and they left my car dirty. Water spots/​drips all over, hair and dirt inside, and spots on the plastics. Was not worth any price and will never come back here!

I was fairly warned that this place wouldn’t do a superb job, by Unilocal and by friends who have gone here before. Overall it was decent but I wouldn’t return if I could help it. Most of the dirt on my car was washed away and they vacuumed pretty well. For the price it was a decent job, but not praiseworthy. 2 stars.

I just had my car detailed here over the weekend and I have to say it was great.
They got rid of the bird poop on my hood and managed to buff out a few scuffs on my door. The staff were friendly.
The only gripe was waiting for them to bring my car back after I came back– it took about 10 minutes which is like forever when you are in a hurry– but it’s more than acceptable especially when they were busy.
Will come back.

Worst car wash I’ve even been in my life. They crashed a car into my car gave me bumper damage on my brand new 2014 car and used everything they could against me. Every time I came my experience would just get worse! Second time here I left my car for 4 hours and they still haven’t began to wash it!

Super long wait. Unorganized. Poor communication. Never again!

Well this was a classic nightmare experience. My husband and I purchased a LivingSocial deal for Auto Spa for a car wash and detail service. We called Auto Spa to make an appointment and they told us to «come right in.»
We drove 45 minutes to the address we were given and had a hell of a time finding it because A) Auto Spa failed to mention to us that they were located in a parking garage that had absolutely NO signage outside for the business, and B) once inside the parking garage, there was again no clear signage pointing us to the floor or location of the business.
Once we finally found the place, we were greeted with an empty desk with a sign on it that said «wait here and someone will be with you in 5 minutes.» Well we waited for 20 minutes and were pretty fed up. We called their number, but the way their calls work, the phone rings only once and then goes to voicemail. You have to leave a message and then they call you back. Well this time no one called us back. So we waited, and waited, and waited… we decided to go in to the mall and see if they’d call… nope. Unbelievable! So we drove 45 minutes, struggled to find the place, waited for over an hour, and then drove 45 minutes home… all for NOTHING! Still have a car that needs to be washed and detailed! This was yesterday, and to this very minute no one has yet to return our call from Auto Spa.
Luckily, LivingSocial is amazing and when I told them what happened they immediately gave me a refund. While I am fortunate to not be out any money, I lost a great deal of time and energy, not to mention the frustration of the whole fiasco. Personally I feel like this place is a complete joke. Whether it’s a scam or not, I’m not totally sure, but I know that I did NOT receive anything close to legit service — not even a phone call back! Therefore, I would recommend people go elsewhere and not give this place a chance as it’s completely difficult to find, and once you find it good luck finding a person to actually service your vehicle… MIA and no phone call back? Does this place even exist?! Waste of time. Stay away!