Eastern Termite & Pest Control

It took two tries but they were thorough and treated my bird mite problem when another company (First Choice Exterminators) failed to.

Owner of the Donut Shop called to Eastern Termite & Pest Control, after having trouble with Fruit Flies, they checked and gave the service then BOOM! Problem has been solved! Very nice, kind, and very helpful.
They think as their customers.
They think if they are in customers’ shoes and help right away.
Workers their they do their best to do customers favor, eventhough Some customers are being very annoying.

Lately these guys have been coming to my shop to get rid of a roach problem Its taken almost 2 months but I’m finally seeing results. The company has good customer service and always lets me know in advance when they will be coming to service. I recommend Eastern Termite and Pest Control is you have any kind of pest problem Their prices seem reasonable and they do what they say they will

These people straight lied to me. They charged me for sub terrainian termites and never treated it. They had no idea i was waiting for them to show up and they never did yet said they did. If I wasn’t checking on them they would have got away with it. When I called and confronted them carol laughed at me!!! Totally unprofessional company

If you have a pest problem, I highly advise you to reconsider before contacting this company. You may be better off dealing with the pests than these people. So, where to begin. my neighbors had a bed bug infestation a couple months back. This is the company that came to «fix» the problem. I BEGGED them to treat my apartment as well as I share walls with them. They refused but inspected and said I had no trace of bugs. Needless to say, not long after, I started finding bed bugs in my living room. Unfortunately, I didn’t know that’s what they were at first, but after the company was contacted it took them a WEEK to finally get to my apartment. Do you know how fast bed bugs multiply?! Actually, I don’t know why I’m even asking that since they also told me that bed bugs can’t travel through outlets (from my neighbors to me) which was a lie.
So they came to inspect my apartment again (by this time I had collected 5 bed bugs in various life stages and had them in a glass of water so they could see it) and they had the NERVE to say that they still found no trace of bugs and it appeared that I found these bugs somewhere else and brought them in to make it look like I had them (so that they would treat my apartment). Are you kidding me!!! So I follow their asinine instructions in prepping my apartment and leave out all bedding and pillows as instructed (not packing them up like my clothes). Not only did they basically tear my apartment upside down with no regard for harming any of my belongings, but they took my throw pillows from my couch and put them into the kitchen (why?!) after treating/​spraying them. This is where I’m even more irritated. I have microfiber pillows, two red and two beige. They stacked the WET pillows on top of each other (there was plenty of room to leave them out individually) and now my expensive beige pillows are stained with red on them and completely ruined!!! And somehow this incompetent company thinks they aren’t responsible. Amazing.
I tried calling the company numerous times and the owner doesn’t speak much English and the workers are incredibly rude right off the bat (before even knowing there was an issue). The owner said numerous times he would return my phone call and never did. This review will be going straight to the BBB after this.

This is a pretty solid company. I called them and they came the same day and gave me a thorough examination and fair estimate. Got the job done by a true professional indeed (Mr.Shin). All the office assistants and technicians offer excellent customer service with promising guaranteed results; I’ve had some recurring problems in the past and I’ve been pest free now for the past three months. I would give ten stars if I can!