Embo Cleaners II

High prices, check. Lack of customer service, check. Not being accommodative to customer’s requests or questions in regards to their item, check. Lack of care overall, check. Don’t know if it’s a language or culture barrier, but this shop is run by people of certain descent that really could care less if you’re happy with their service or not and will not go the extra mile or even reason with you!
I brought in a vintage faux fur for tailoring and cleaning, the tailoring was well done but the cleaning didn’t happen. When I asked why, she claimed they didn’t want to damage the integrity of it. Then why did you accept it when I initially brought it to you??? She said she didn’t know what I was told, hurriedly wrang me out for the tailoring cost and told me to have a Merry Christmas in an F-​off manner.
This was for an event I had and I had to scramble AND pay a hefty fee for rush service at a different cleaner. I will never go back here again and I urge you to go to the eco friendly cleaners on Highland & Wilshire instead!

Great service! Quality alterations. And reasonable prices!
I had to get a last minute alteration job done on a dress and, even though they were busy with Halloween jobs, they managed to squeeze my request in. I had a dress-​suit altered (taken in & hemmed) and dry-​cleaned in less than 48-​hours.
They did a fantastic job!

Been going to this cleaner for a few years now and always receive the best service and care for my clothes. I’ve recently been getting alterations done there too and they’ve fit perfectly every time :)

They do a great job, but their prices are about 300% more than basically any other place I have ever been. Also, the woman I always deal with is so incredibly slow to check you in and out. Picking up dry cleaning should not be a 15 minutes event. After I picked up my last bit of stuff that was well over $ 200 for about 18 pieces of regular clothing I told her the prices were crazy and I would not be back. She told me «20% discount next time.» No next time. This is not a cool way to spend $ 200.

Nice place and the people that work there are nice. But I wouldn’t go back. I live close by so I can just walk over. Today I went to pick up two little, no frills dresses and they charged me $ 32, ($ 15 each)!! That’s just crazy. Way too expensive. Will not be coming back

took 40 pieces of vintage clothes for dry cleaning dated 1940 – 1980 and it came out clean and beautiful

SO EXPENSIVE. I took quite a few pieces here recently and it turns out that they charge $ 12.95 to press a dress. A normal dress. Not a formal gown, a regular sundress. My total for my bill was over $ 240. $ 65 in pressed dresses alone! It was insane and I left sick to my stomach.
The whole family is nice and I love that they’re open on Sundays but MAKE SURE to have them tell you your total before you drop it off. I’ve never paid that much on a dry cleaning bill and I never will again. It was so horrible… that’s a car payment to most.

I would give it zero stars if I could. PLEASE DO NOT GO HERE. I sent in a beautiful white BCBG duffle jacket in great condition (as it’s my favorite jacket I took a great deal of care to keep it in great condition, only wearing it sparingly.) for a light cleaning before storing it away. Today when I went to pick it up they told me to come back later repeatedly and that it wasn’t ready. Just now, right before they closed (we went 3 times early today) we went to pick it up and received back a dyed grey blue, blotchy messed. They ruined it beyond repair. There were patches of blue and yellow. It was a $ 800 jacket. I am so heartbroken, I implore anybody who’s reading this to stay away from this dry cleaner. They asked to give them a week to try to salvage the jacket. I’m not sure what I’m suppose to do, except to take to social media and advertise their ability to ruin expensive clothing.

They are the only ones I trust with all my favorite clothes. Amazing service, very friendly, very clean.

This place is super clean, organized and the ladies that work here are incredibly friendly and helpful. My boyfriend had his Armani suit dry cleaned here, along with some other items and they did a fantastic job. I needed to have some pants hemmed and they turned out great and on time and for only $ 9! Most places charge at least $ 20. So yes, we will be coming back, especially since we live in the area.

Sure… the people here are nice… but the prices??? ABSURD.
$ 15.50 to dry clean a suit??? That’s a ripoff.
$ 6.45 for a pair of pants!!! Another ripoff.
I am sorry but $ 2.75 to launder a shirt is purely highway robbery. I just can’t get past that price.
Did some shopping around and it seems most places in the area are half price compared to this place.
I will not be coming back.

What a sweet Lady! She’s always so pleasant. Had several things handled there and she does a great job! Curtains, Coat, my wife’s wedding dress… Everything great! From what I remember, brides get a deal ;-)

The service here was super friendly, parking was easy, hours are convenient and their work is excellent. The problem is that you can spend quite a bit less for those same qualities nearby :(

Awesome, and not just for dry cleaning! I had a blazer and skirt altered and picked it up today and both fit perfectly and the lady helping me was so kind and helpful!!! Take your dry cleaning and alterations here!!!

Friendly, family owned, open early/​late and on Sundays and they do solid work, both on cleaning and alterations. Prices are about average for the area, not cheap, not overly expensive. Nice storefront, too, with free parking.

No shrinkage and open on Sundays — need I say more? One of the most important things in any cleaners is that my clothes come back the same size I carried them in.
In addition to all my cleaned clothes, they also did a great job on altering the length of a pair of business pants! Clean place, too! I keep coming back here. :)
And there’s even a restroom in here!

I love these guys. Very professional, fast and friendly. It feels like they can clean everything. Plus I fell in love with the beautiful girl who works there.:-)

Very friendly with quality work!

I’ve gone to a ton of dry cleaners in the city and this one is definitely one of the best. I decided to give them a try since they are right across the street from my local Ralph’s and there were coupons on the back of the Ralph’s receipt when they first opened.
I’ve given them a wide range of things from winter jackets, a down comforter, a Helmut Lang dress, cashmere hoodies, and regular blouses and shirts. I am always giving them things with stains and they come back spotless. They made a white down winter jacket look brand new after I attempted to hand clean it and they took out old stains from a cashmere hoodie that my former dry cleaner said were impossible to remove.
Whenever I drop things off I am never in a rush to pick them back up but I know they are flexible and will work with you if something needs to be done quickly — they did bump up a time for me when I asked.
There is complimentary hassle free parking in the back. The store is bright, CLEAN, and does not smell old or like chemicals. I have never had a miscommunication with any of the staff, and everyone is incredibly friendly. I believe they are a family business. I’m glad they are close by — I love supporting local family businesses that do a great job.

I’ve had my clothes cleaned here twice now. The first time was an alright experience. But tonight I went to pick up my things and was not impressed.
They mixed my stuff up and started showing me articles of clothing asking «Is this yours?»
After making sure that everything was there I noticed that two of the tiny vests I had cleaned there last time were being charged as «Sport Jackets». I pointed out that there was a mistake and I was being charged too much.
At first the women agreed I was being over charged and told me to come back another day. And what? Bring all my stuff back to verify what was actually cleaned? She should had just corrected it there. But I tried to be reasonable. I started to ask if she could just make a note on the receipt so I would have some point of reference when I came back, but she picked up the phone and started to talking to someone else.
Guess I’ll be looking for a new dry cleaning place.