Eyes of Westwood Optometry

Great doctor and great opticians!!! The optician Denise (sp?) is so kind and helpful I love going there.

I’ve been going to Eyes of Westwood for a few months now, and I’ve always had great experiences there. The optometrist, Dr. Doyle, is very experienced, and the staff is nice and helpful. I highly recommend them!
EDIT: after seeing that this place received a handful of negative reviews, I feel compelled to expand on what I said above…
Like many of you, I decided I need to get new glasses so I went to LensCrafters. They spent a total of five minutes working on me and gave me a bad prescription. My glasses helped, but I felt that my vision wasn’t as good as it could be. A friend of mine who went to UCLA recommended that I go to Eyes of Westwood.
They did all the usual prescreening testing to make my sure my eyes were in good shape. I didn’t know my prescription, so Dr. Doyle used my existing pair of glasses and put them in a machine to figure out what my prescription was. Over the next half hour, Dr. Doyle fine-​tuned my prescription until it was 100% accurate. He had some extra time and I was curious, so he explained exactly how my astigmatism works and how the lenses correct it. They guy knows his stuff. Such a huge difference from most places who are just trying to get you in and get you out!
After we figured out my prescription, I worked with the staff to find a good frame. This is usually a pretty difficult task because I have a really wide head but a low nose bridge, but the staff made it really easy to find a cool pair of Oliver Peoples that worked for my face. They ordered the lenses, and I had my glasses ready two days later.
I’ll definitely be going back to this place again.

We have been seeing (literally) Dr. Doyle forever. He has taken my eyesight from barely able to function at night to seeing extremely well with one very slight corrective contact lens. He’s walked my husband through glasses and corneal replacement surgery while consistently fitting him with contact lenses for his keratokonous. He is the best eye doctor ever.

Very great office! I have been coming here for about 6 years. I was referred to Dr. Doyle from my co-​resident at UCLA who spoke very highly of him. I have always been extremely happy with the professionalism and service. I now drive all the way from Orange County to see him. I love that he is very straight forward, honest, and doesn’t try to sell you anything. He tells you what you need, charges an incredibly reasonable fee, and runs on time. The staff is very friendly too. I would recommend him to anyone!

Professional staff, very friendly and the Doctor is super nice and laid back. They are all so helpful. Best place to go!!!

It is super nice of them! I lost my nose pad and screw on my glasses and the staff here were soooo kind to fix my glasses for free. I would come to get my contact lenses next time!

Ok, so this is my first review EVER. I’ve been to so many places that constantly ask me to rate them, and I always felt pressured so I never did. Ironically, Dr. Doyle’s office never asked, and the experience was so beneficial I felt I had to give them a shout out.
I’ve been a client of theirs for about 5 years now. I lost my insurance last year, so I called before my appointment yesterday to find out how much it would cost me out of pocket. Surprisingly, it was very affordable.
I came in late after trying and failing to find a parking spot– they didn’t care, saw me right away anyway.
A very nice man gave me the preliminary eye tests and was as friendly and professional as can be. Later on I saw him talking to a really nasty costumer in the lobby; one of those lovely clients who turns every question into a reason to yell at you. He was even cordial and friendly with her.
Dr. Doyle gave me the same exam I’d received every year, including the lens test where you pick one or two, the balloon things, and took my eye photo thing.
He knew I didn’t have insurance anymore, so he gave me huge discount on my eye exam, and on my lenses. I had asked about using the prescription to order from somewhere else, and he said he could match their prices and ship to me for free. No brainer.
All in all, I walked away paying less out of pocket than I used to for insurance. I love that this is the kind of business where they remember their clients, and won’t try to pressure you into spending more than you can afford. Thank you!

I’ve always had a great experience here! I’ve been going here for about 7 or 8 years now. Dr. Doyle is great, very personable and good at what he does. Everyone in the office is friendly and efficient. They have a great selection of both glasses and contacts and will ship them to your house at no charge. I couldn’t ask for anything more. Thank you!

Dr. Doyle is extremely friendly and professional. This was my first eye exam in over 15 years. I made an appointment with him and when I showed up there was no waiting. Although I’m no expert in the field of optometry his equipment was new, clean and modern. His store in Westwood is very nice and is also very clean run by professional staff. Dr. Doyle did not try to oversell anything to me or suggest I had any major problems with my eyes. They processed my insurance and there was no additional paperwork or fees other than my copay. I walked out of the store after 15 minutes, $ 20 for copay and a mild prescription for corrective lenses. The retail store has a very nice range of eyewear and the staff is extremely friendly and attentive. I’m very satisfied with my experience here.

Needed a new prescription to get new glasses and called Eyes of Westwood and was able to schedule an appointment the same day. I was in out and done before you know it and Dr. Doyle explained everything. It was a pleasant store to visit and the folks were very friendly, professional and helpful. I would not hesitate to go back and would recommend them to anyone who is looking for great service. I’m a very happy camper.

After three days of unbearable eye pain in my right eye, I made an appointment with Eyes of Westwood. They were able to get me in first thing the next morning. I showed up and even though there were a couple other customers, I didn’t have to wait. The paperwork for a new patient was very quick.
The girl at the front desk (wish I knew her name) took me back to the exam room and ran a couple of eye tests and then the doctor came right in. Because I had not been to an eye doctor in a decade, he did run all the standard eye tests and glaucoma check.
He diagnosed my eye condition and gave me both over-​the-​counter drops (I’d just spent $ 14 on these same drops the day before) and a prescription in the event the condition didn’t remedy in a few days.
He also noted that I had a tiny astigmatism, but that it didn’t warrant glasses at this stage. He is right — I see just fine, but this is the first time an eye doctor has not tried to sell me glasses for it.
My basic vision insurance covered pretty much everything as part of my annual exam.

This place provided an experience. A hip, efficient, and modern optometry office.
With that said, I will not return in the future. This place is really more for people who have money to splurge on $ 500+ pair of glasses (after insurance), a luxury that I do not have. I felt pressured to purchase a pair and was not offered any alternatives (I don’t think this place have any free frames). In the experience, you are taken care of to the point where questions did not seem like an option.
Just remember to ask questions when it comes to payment or any of your concerns and be ok with refusing. I didn’t know what my insurance covered and paid additional $ 10 for what I thought was the copay. Later I found out, the extra $ 10 was for a retinal scan that I declined. After calling the office, they reimbursed the $ 10. I agree with a previous reviewer, Eyes of Westwood is a business first and foremost and then their customers.

Surprisingly pleasant experience!
I got a Groupon, but when they found out I was a UCLA student, they added my insurance on top of the Groupon! I’m not crazy about my new frames, but I the optometrist was the coolest one I’ve ever had. Great customer service payment-​wise, just not a lot frame-​wise.
4 stars because of a small selection and the staff member wasn’t helpful in choosing them whatsoever.

I love this place. I mean, this is how a doctor’s office should be. The place is clean, the staff has exceptional customer service, and the doctor is friendly while being knowledgeable.
I had been going to Eyes of Westwood for 5 years before I moved and had to find another doctor. But my experience with how they treated me after I left, continuing their practice of being incredibly professional and kind, made me want to write this review.
I have taken glasses in there that broke and got them fixed for free. Their wide range of frame options is the best. They have always been available for me when I have needed an appointment, even if it was last minute. Within seconds of sending an email to the office, I get a call back with my concern. My contacts were ready the next day. I have requested records and it has only taken a few minutes to send me what I need. Honestly, this is such an incredible optometry office. No matter who you are, Eyes of Westwood treats you like the most important person in the world.
Thanks guys; you really made my move easy. And I am so sad to see you go.

It’s not often that I write reviews. Every so often I’m compelled to share because of an extraordinarily positive or negative experience.
My wife had been seeing two Optometrists in Manhattan Beach for just over a year. She still complained about her sight and it was getting worse. I decided to insert myself and troll for an exceptional referral. Surprisingly, Dr. Doyle was the name given with my first two requests. I looked up his information and it seemed good to great except for the drive. I persuaded my wife to take a chance.
She made an appointment and returned with the verdict. She was floored by the long, comprehensive visit. She was asked questions, submitted to tests and was given education/​advice that she hadn’t received before. She was ecstatic that her shady world of vision was now on a clear path to recovery.
It was easily worth the trip. Thank you Dr. Doyle for your contribution to a happy wife :)
*this was just a few weeks ago, I’ll update if anything negative develops with time*

Every once in a while I like to check up on past reviews to see what’s going on. This time, I was very surprised to see a response from the olé’ doc, suggesting that the $ 35 dollar overcharge was a simple mistake and, in addition, that he has no reason to pad his Unilocal site with five-​star reviews.
To be honest, I don’t really care about either of these points — I’ve long since moved on to another optometrist in Westwood and I’m much happier now. For the sake of not letting this narcissistic guy simply have his way, though, let me point out two things.
First, I was in fact over charged by $ 35 and so was my friend. Those are charges that were covered by my insurance company, but Eyes of Westwood also ran my card for that amount. So, that’s not only not nice, it’s insurance fraud.
Second, you’re right — I have no way to actually know if Dr. I’m Always Right is padding his Unilocal reviews. Just so it’s entered into the public record, though, let me point out that at least 12 of his 5-​star reviews — that is, almost ALL of them — are from people who have made 1 or 2 reviews in total, but not more than 7. So, either he someone how COMPELS new Unilocal reviewers to write a review for his business or most of these glowing reviews are complete bullshit.
I like to support local businesses, but I don’t like to support assholes. I retain my one-​star rating. Go elsewhere, it’s not worth it.

I had a great experience at Eyes of Westwood.
The office itself is very open and inviting. It was a refreshing change from offices where you feel like you are being shepherded around a maze.
The optician who conducted my pre-​exam was very friendly. Dr. Doyle gave the exam in a private room. He was very personable and professional, taking the time to get to know me as a person as well as any health issues that might have an effect on my vision. He took the time to explain what I was looking at in my retinal photo and what I would be seeing if there were any issues.
I can’t speak for the selection or prices of glasses, as I was just there for an eye exam.

I was very pleased with my visit to Eyes of Westwood Optometry. Both the staff and Dr. Doyle were very professional and kind. I especially liked that my exam was comprehensive, and included scans of my eye. I’ve worn glasses and contacts for more than 15 years, and have never had that done. Dr. Doyle did an exceptional job of explaining every part of my exam, and even my insurance. Usually optometrists defer that to sales, but he presented me my options and recommendations to maximize use of my vision insurance. The prices for examination and products (eyeglasses, sunglasses and contact lenses) are pretty current and competitive with other offices/​shops in the area.
Check this place out!

Dr Doyle’s fast, thorough and and I’m impressed with his use of the latest technology. I’ve been going to him for the past three years and he did a comparison of my eyes from each year which was very good to see that nothing’s changed (that’s good in my case). He uses standard tests as well as some new tests (some computer generated) tailored for my vision. He’s easy to talk with and his office staff’s very friendly.

Doyle is a businessman first and a health professional second, if at all.
1) He pressured me to undergo unnecessary exams, which ended up costing an additional $ 140. Instead of looking at my retina with a traditional ophthalmoscope, he made me take a digital picture on a fancy Mac, which cost $ 90.
2) I misunderstood the terms of my eye plan coverage and asked for fittings for both eyeglasses and contacts. When I was confused by the total cost, he explained that I was only covered for either/​or, not both. I opted to order contacts with him and asked if he could give me the prescription for eyeglasses (to be filled somewhere else), and he refused. He was obviously irritated with me for being on a budget and made me feel like a second-​class citizen. I think it was within my rights to ask for the glasses prescription and have them filled somewhere else.
He is an unhappy individual and it shows in interactions. He cares about making money off of you and if you can’t spend upwards of $ 200, he will treat you poorly.