Martin Hyman, OD

Very professional and courteous service, always with a smile.
They will make you feel at home and site that you will have a better sight of life.

First impression was that the office is very well-​kept and the two ladies working in the front of office were very friendly and professional.
Didn’t feel rushed when I met with Dr Martin and he definitely gives the impression of a neighborhood optometrist.

Been coming here for 5 years and Dr. Hyman and his staff are always a pleasure. They work well within the constraints of my vision plan and when a pair of glasses I purchased there broke at the seam, they replaced it immediately without any problems.
Highly recommend!

I had a great experience with my visit to Dr. Hyman. He was so nice and took the time to help me with my complicated vision problems.

I am changing my rating. Although this is a great office, a minor thing made me upset (beside the fact they have a limited frame selection). Upon mentioning I have dry eyes ocassionally (with no exam findings), I was presented with an rx for Restasis and was told «there are no side effects.» Upon researching Restasis, it is used for people who have autoimmune inflammatory eye disease — and this «harmless» eye drop is cyclosporin/​an immunosuppressive (raises risk for infection and cancer, but its eye drops used BID x 6 mo, so who knows about the cancer part). I didn’t like how this rx was presented and also I did not need the rx, given my symptoms aren’t horrible. I am sure this is me overthinking, but confirming the «immunosuppressive-​ness» with my rheumatologist — I won’t take the risk and happy I did my HW before filling the rx.

Very personable, expedient, thorough. I wanted to buy frames that weren’t much money above my copay and so those are the glasses he showed me. Still waiting for the glasses, but he assured me that they have a return policy if I don’t like them once I get them. They seem like truly honest people. Oh, and Steve (I believe his name is, as receptionist /​office manager) is great with helping you pick out glasses. Great eye

So my dog chewed up the glasses case a few months ago which caused a lot of wear and tear. I came back to get new frame and was quoted $ 80 with discount sine I no longer have vision insurance. I picked up the glasses today and the staff said it was covered under warranty. Im super stoked! Thank you very much

AVOID THIS PLACE! Did not get what I paid for. I went here to get a pair of glasses and when it came time to ring them up I asked for the photosensitive lenses. I had never had them before so it was some time before I noticed that my lenses were not changing in the sunlight. When I called to talk to them about it they hung up on me. I called them back and they said I had triple prescription lenses and they don’t come with the photosensitive option. I said I didn’t need 3 different prescriptions in my lenses there has to be a mistake. The lady on the phone said they would call me back and hung up again but never called me back and it’s been weeks.

I have been going to Dr. Hyman for several years now and always have a perfect experience. He and his staff are great! I am always happy to refer my friends.

Dr. Hyman and his staff are knowledgable, efficient (you’ll get what you ordered on time), and are great communicator. I have gone to him since college and, throughout the years, gotten all of my optometric needs met: glasses, contact lens, and the occasional eye related health checkups.
The office is clean and staff always attentive and cheerful. A nice and convenient spot.

This was a wonderful experience. The office is peaceful and very welcoming and Dr. Hyman is an absolutely charming, funny man. I couldn’t be happier with my decision to go somewhere with no research beforehand. This went amazingly well.

GO SOMEWHERE (ANYWHERE) ELSE
I had a very negative experience with Westwood Optometric and Dr. Hyman. After getting my Rx, I purchased a new pair of glasses for over $ 400 from another retailer. It turned out that Westwood gave me the wrong Rx. Because of this I had to drive all over town, and have multiple eye doctor appointments. Despite this frustrating experience that was clearly caused by an error on their part, Westwood Optometric refused my simple request for a refund of my original eye exam! That’s what I call customer service…

I’ve been seeing Dr Hyman for over 3 years now ever since I was a grad student at UCLA. I’ve now moved to Marina Del Rey and work even further south and yet I drive all the way up to Westwood whenever I need to get my eyes checked, prescriptions updated, etc. I even moved to NYC for a year after grad school and when I came back I still went to Dr Hyman. It’s not just Dr Hyman but all of the staff go ABOVE AND BEYOND to get you what you need AND at the lowest cost. Here are some key points:
1. Free parking — enter the lot around the corner on le conte
2. So easy to make appts. Just call and they have tons of availability
3. Speedy service — when I arrived 15mins early Dr Hyman still saw me right away
4. I brought all sorts of documentation of my insurance coverages because when I went to the eye doc in NYC they told me my coverages were different from what I was pretty sure my insurance covered (they said i didn’t get some of the benefits I thought I did). At Westwood Optometric they looked into all of my insurance coverages FOR ME. They knew what was coverages already when I told them my plan but they took the extra effort to double check by calling my insurance company while I was there and double checking. They confirmed I could get contact lenses covered by my insurance in full… needless to say they go above and beyond to help you understand your coverage so that you don’t have to fight with your insurance company after the fact.
5. NO SURPRISE BILLS AFTERWARDS. Whatever you owe, they charge you there and you can pay via CC. Not like at doctors offices where they tell you you are «all set» then 2 weeks later you get a bill in the mail for $ 200 for some random test they did to you that you thought was covered.
Go to this place to get your eyes checked for basic contacts and glasses prescriptions. They don’t do more serious conditions or LASIK but for the basic contact lens and glasses wearer this place is a gem. Love everyone at the office!!!

They have parking! Ask for validation.
Dr. Hyman is truly the best! I’ve been coming to him for 5 years now!
Dr. Hyman and all of his staff are patient, honest, helpful and so pleasant. I always call with random questions regarding my insurance and every person who answers the phone is nothing but nice and very detailed.
I’m very indecisive when it comes to choosing glasses and or contacts but his staff are always to the rescue.
In my most recent trip I decided to change the brand of colored contacts that I use along with possibly the color. I was so indecisive, but Dr. Hyman brought ton of options out for me to try on and helped me decide on the right color for me.
Overall, I always leave this place happy and glad that I came in.

Dr. Hyman is the best. You can refer to my review from December 5, 2011… nothing has changed since then. His care is still unparalleled and he’s helped me with some challenging vision issues I’ve had related to LASIK surgery. I’ve been seeing him 15 years and highly recommend him!

I’m a pretty straightforward eye patient — eye exam, order more contact lenses, out the door. I chose Dr. Hyman because he’s walking distance from work and I can make appointments over my lunch hour. He’s always thorough and energetic; his staff is always helpful and knowledgeable. They’ve recently updated their office and transferred to EMR. It is encouraging to see a doctor embracing the (inevitable) healthcare changes while still maintaining the important human connection so important in effective healthcare.

Dr. Hyman is awesome! He is thorough, friendly and his staff is great. I will definitely keep him as my eye doctor!
I was really happy to have been able to get an appointment on a Saturday, especially because I live on the other side of town.

I’ve been going to Dr. Hyman for three years now. The staff is always very professional and pleasant. They also take the time to explain your insurance coverage if you ever have any questions. Dr. Hyman is knowledgeable and treats his patients with great care and thoroughly explains everything. I really like that they will ship my contacts directly to my home so that I don’t have to go back to the office. I do wish they started their office hours earlier than 10AM. That would be my only complaint.

Customer service is sorely lacking at this establishment. When I ordered glasses, they arrived several days to a week after specified and staff failed to notify me of delays. Multiple phone calls (not answered with alacrity) to unknowledgeable clerks added to the frustration.
A recent simple frame repair was performed carelessly causing my glasses with progressive lenses to line up incorrectly.
This is not my choice for future eye glass purchases.

The second I decided to try contacts (my first time since I started wearing glasses over 20 years ago), I thought about going to Dr. Hyman’s because I have heard a lot of good things about him and the Center is close to my workplace. That was probably one of the best decisions I’ve ever made! I’ve always had trouble even putting eyedrops in, so I was somewhat nervous and doubtful as to whether I would be able to wear contacts at all. Dr. Hyman and his staff have been extremely nice, patient, and encouraging throughout the entire training process, even though it took me almost 2 hours sitting in the back office trying to get the contacts in. But I was able to do it, and it was all thanks to Dr. Hyman and his staff! I also like the way he sets up his follow-​up appointments to make sure the contacts are working out for me and will make adjustments if necessary.
I think I will eventually make an appointment to get my dilation test done at Dr. Hyman’s also. I’m sure he can make this unpleasant test very simple for me.